Colors not printing correctly. Only blue and black work.

I just got a new HP OfficeJet all in one inkjet 8620 printer. The colors aren't printing correctly. Everything comes out light blue with black lettering. I tried installing new cartridges (genuine HP) and also tried gently shaking the cartridges. But the problem persists.

Hi @Iolanthe ,
I see that you are experiencing issues with the colors not printing correctly. I would like to help you resolve this issue.
I have provided a document with some steps to try to see if that will resolve the issue.
Fixing Print Quality Problems for the HP Officejet Pro 8610, 8620, 8630, 8640, and 8660 e-All-in-One...
Please let me know the results of the Print Quality Diagnostic Page?
If the test pages are printing properly, it could be a software issue.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Officejet 8620)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Let me know how the printer name was listed.
From the application, make sure you are selecting the proper paper type.
Try another application to see if you have the same issue.
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

Colors not printing correctly - Only When Printing from Reader 9

I have recently been having problems printing color PDF's using Reader 9. Yellows are printing as blue, blues as pink, pink as grey, etc. I have no problems printing any other types of photos, documents, or powerpoint presentations so I am assuming it is some setting in Reader. My printer is an HP Color LaserJet CM1015. Any help diagnosing this problem would be greatly appreciated!
Thanks in advance,
Dave

It is using sRGB and that is the only color profile available.
In addition, when I try to print 4 slides per page and 1 slide per page, the colors are completely different than when I try to print 2 slides per page.
I have tried changing settings in print options and put them back to default and nothing I do changes the issue. Again, it only occurs when printing from Reader. Everything else prints colors perfectly fine.

Colors not printing correctly for OfficeJet J4580

Hi,
I have the OfficeJet J4580. I recently changed the tri-color printer cartridge and now my colors aren't printing properly. I just printed some postage for a package and instead of printing black it printed in red. I then tried a different colored word document and the black printed fine, but the colors on the document are blurry and incorrect. I thought maybe it was a bad replacement cartridge so I exchanged it with another brand new one and I'm still having the same problem. Don't know what to do.

Hello timdar,
All right, remove the cartridges and clean the copper plates of the cartridges and the corresponding part in the carriage manually, just in case there's some dirt or ink that is preventing the cartridges and printer to communicate properly. Use a cloth dampened with some water to clean these parts. You can also see if a copy or a test page from the printer itself shows any issues with the colours or the black. If you check the links in the post above you will find how to print the test page and what it should look like.
If a copy and test pages look all right but the prints from your computer still show these issues, make sure that the correct printer is set as the default printer in Printers&Faxes or Devices and Printers. If it is, power cycle the printer and reconnect the USB cable just in case... Last resort would be to reinstall the drivers for the printer, just delete the printer in Printers&Faxes and reconnect the USB cable.
If this doesn't solve it I would suggest that you return the cartridge to where you bought it. When you get a replacement, make sure that it's an original HP cartridge.

IPhoto colors not printing correctly

I have a student who is using iPhoto and when she prints the colors that print are usually too orange or too green. Other students using the same printer and iPhoto are getting perfect results. We'lve calibrated her monitor and no change. She emailed the photo to another student and it looked like what is printing (or closer to it).
Any suggestions?

I don't know how the Pro900 driver options look but for my older Canion i850 it's this:
So if your printer has something like these check them to see if there are any differerences between her settings and settings for computers that do print more realistically.

J3680 colors not printing correctly

Regardless of where I print from (applications, web, files), I am not getting the right colors. I have checked the test page and my cartridges appear to be functioning correctly. I am running windows 7.
In addition, when trying to print forms such as Avery postcards and labels, I cannot get the print to position correctly on the page. I end up with a large margin on one side of the paper, regardless of settings.

Regardless of where I print from (applications, web, files), I am not getting the right colors. I have checked the test page and my cartridges appear to be functioning correctly. I am running windows 7.
In addition, when trying to print forms such as Avery postcards and labels, I cannot get the print to position correctly on the page. I end up with a large margin on one side of the paper, regardless of settings.

PDF files not printing correctly, only prints graphics (Vista)

Can anyone help me out? When I print a PDF file it only prints certain things,,,,,seems to print the more graphic items and not just plain text. I have the latest version of Adobe Reader. I can print fine to my printer from other applications. HP support was no help.
Thanks!
Robin

i might be having similar issue, my hp prints strange/alien looking font with vista/reader/pdf, looks fine on preview though. 'print as image' is the only solution i can find but it doesn't work for me..

Colors not printing correctly with c410a.

Estimated ink levels show all as almost full. Print quality diagnostic report does not show anything for cyan.

The troubleshooting steps in this document may help. Make sure the vents are not clogged on the cyan ink supply. If the previous does not resolve the issue this post may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Cd jewel inserts not printing correctly-come out with only song name not artist and not in landscape form-hl

cd jewel inserts not printing correctly-only shows song title not artist and printing in portrait form where landscape form is required-pls help!

iTunes CD printing has been broken for several releases now. Some people have had success by directing the iTunes print output to a PDF file, and then printing the PDF.

HP Photosmart premium not printing correct colors or contrast on photo paper.

My HP Photosmart Premium does not print correct colors or contrast level on photographs using photo paper. This happens with using most any application and setting the paper type to one of the photo papers... By using MS PhotoAlbum and selecting the photo tray then forcing "regular paper", I can get a somewhat decent print (this trick only works with MS PhotoAlbum). When I setup to any of the "photo paper" types, I do not get correct colors or contrast levels (even if the print preview looks good).
I have the same issue with 8.5 x 11 inch photopaper. Unless I select "regular paper" as the paper type, I get incorrect color and contrast (even if the preview looks good). The ICC "Color Profiles" look to be OK (at least the titles are correct).
Anyone have any ideas?

Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Upgraded to CS5 Illustrator form CS3 Illustrator. Colors are not printing correctly in CS5

I have just recently purchased CS5 Premium Suite. I am working with Illustrator. When I print my CS3 Illustrator files in CS5 the colors are not printing correctly. Is there a way to fix this problem

I've been doing more troubleshooting since I wrote this post. I've now tried printing from a non-Adobe app and I'm getting the same margin error. So it is definitely a Xerox issue and I have a tech coming out on Monday.
The reason I originally figured it must be an CS5 issue is because just two weeks ago when I was using CS2, our landscape-oriented programs were printing with .25" margins as they should. Then last week after upgrading to CS5, the inside page (2nd page) was noticeably out of whack and shifted to the right (not left). But when I started trying to troubleshoot this week, everything started shifting to the left.
The only thing different between those two weeks was the fact I updated to CS5.
But obviously, my printer as decided to go to crap in more ways than one all in a two week period. Hopefully the tech can sort it out next Monday.
Thanks!
Christi

I suddenly have blue and black vertical lines on my screen. This computer is only 3 months old. What can I do?

Starting a few weeks ago I got a cluster of blue and black lines at the bottom righthand corner of my screen. It was frustrating and annoying but I ignored it. Now there is another one closer to the top lefthand side. It's very frustrating as this computer is only 3 months old!! please help!

Take a picture if the problem just in case the aberration does not show in the presence of the technicians.
Ciao.

My powermac G5 will only print in one colour and black, how do i fix this?

Please help...
my mac is only printing in one colour - blue, and black. My partner's dyslexia tutor changed some settings "somewhere" as the black ink was running low and my partner had his finals coming up and didn't have time to get a new black cartridge. So his coursework printed in blue, to save black ink, but we can't get it back to normal to print any photo's etc. I remember seeing a colour wheel but don't know anymore ......

Might have been an idea to tell us what printer this is.
And to get some new cartridges.

Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system

Foreign characters are not printed correctly in Analyzer 6.5.0 and java 1.3.0_02

Hi,I am using Essbase at 6.5.3 level and Analyzer Enterprice edition at 6.5.0 level. The java plug-in is at level 1.3.0_02.Foreign characters are corectly dispalyed in Analyzer java web client, but when I try to print the report the foreign characters are not printed correctly.I have changed the contents of the font.properties file all code pages from 1252 to 1250. The characters are still not printed correctly.How to "force" the Analyzer print the foreign characters to print?Thanks,Grofaty

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Colorized Grayscale Images Do Not Print Correctly

Hi, we're having trouble getting proper color output when we colorize grayscale TIF files in InDesign.
We have just a couple basic grayscale TIF files, no transparency, saved with or without embedded profiles (Dot Gain 20%).
We add a foreground and background color to these in InDesign (CS3) using process colors (no spots). These colors should, and need to, match a couple large swatches of these colors elsewhere on the document.
When we check the colors using Separations Preview, the numbers on the light and dark parts of the image are identical to the process colors they should be. They look correct on screen (with or without Overprint Preview).
We usually print using 'Postscript Printer Determines Color' and let our RIP determine color settings (we have a Doc12 w/ Splash RIP). We tried many different settings on the RIP, no luck. We also tried printing using 'Let InDesign Determine Colors'. No luck. The colors are just slightly off. (ie - 0, 30, 100, 0 looks almost like pure yellow, much brighter).
If I export to a PDF and print, it looks correct. If I make a CMYK version of the photo in Photoshop and use a gradient map to apply the same colors, it prints correctly.
- ANY IDEAS???
Thanks a lot.

Hmm. We've always had much better color when we allow our RIP to handle the conversions. We've setup our RIP with a custom profile that we print to that gets color closer than using pre-canned defaults on the paper we're using.
I did try using 'Let InDesign Determine Color', though, and still had the same issues.
Thanks, though.

Colors not printing correctly. Only blue and black work.

Similar Messages

Maybe you are looking for