Colors off after changing toner cartridges

I just replaced two toner cartridges, M and Y using a third party brand bought from Amazon. The cartridges received high reviews, but now, when printing, my colors are way off. The printer prints but does note that I am not using genuine HP toner. Is this a "feature" of HP printers to make you buy their cartridges? Is it the result of having two (K and C) cartridges that are HP-branded mixed with the others? Something else? I did print a test page, and it looked just fine. I am printing something (a logo) which I have printed hundreds of times from the same Mac to the same printer with the same software. I don't see any way to calibrate the printer?

Do a google search for the troubleshooting service manual for your printer. Then look for instructions for entering the secondary service manual where you will find the option to calbirate the color. This may help or may not depending on the condtion of the toners you purchased.

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MF4890dw lost wireless after changing toner cartridge

Have MF4890dw, had set up and using for over a year, no issues. Had been getting "low toner" message for a while. Had recently moved wireless router further away, but was printing with no issues. When toner started printing lighter, changed the chartridge. Now will not print wirelessly at all. No error messages on printer.
I wouldn't think changing the toner would be connected to wireless connection in anyway, but it was printing litteraly earlier that day.
Any suggestions?

Hi lostboydp.
Normally, changing the toner cartridge will not affect the connection of the printer. It appears that the machine may be set for an automatic IP address via DCHP. This just means that the IP address of the machine will change periodically. Sometimes, this can cause the printer to stop working, since the drivers work directly with the IP address that was set during the time of installation.
I recommend setting a manual IP address by following the instructions below:
1. Open the [Devices and Printers] window.
2. Right-click on the MF4800 Series icon and select [Printer Properties].
3. Click on the [Ports] tab, and then write down the IP address of the selected port (You may need to click on "Configure port".)
4. Open the Windows search and type 'cmd', then hit 'Enter'.
5. In the Command Prompt screen type "ipconfig".
6. Write down the Subnet Mask and Gateway for your network.
Next, go to the printer and follow the instructions below:
1. Scroll to [Network Settings], and then press [OK].
2. Scroll to [TCP/IP Settings], and then press [OK].
3. Scroll to [IPv4 Settings], and then press OK.
4. Scroll to [IP Address Settings], and then press [OK].
5. Scroll to [Auto Obtain], and then press [OK].
6. Scroll to [Auto IP: Off], and then press [OK].
7. Highlight [Apply], and then press [OK].
8. Scroll to [Manually Acquire], and then press [OK].
9. Select [IP Address] and enter the IP address you wrote down in the earlier steps.
10. Press [OK]. Do the same for the Subnet Mask and Gateway Address, and then press [OK].
11. Press the [Copy] button to exit the menu.
12. Now turn off the machine and wait for at least 10 seconds and then turn the power back on.
It is necessary to restart the machine to take effect the settings.
If you are still unable to print, please move the printer closer to your router and follow the instructions again.
I hope this information is helpful to you. If the error persists, please contact us at 1-800-OK-CANON (1-800-652-2666).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Will the penfailure be solved after changing the cartridges? Installing printer again did not help.

Hp Print Diagnnostic Utility detected 'Pen Failure' I tried reinstalling printer driver again, checked cartridges installation for correctness, cleaned contact points but they did not help. Will the penfailure be solved after changing the cartridges? Installing printer again did not help.
Rajein

Yes, I did try it.
I completely uninstalled Firefox (including personal settings, bookmarks, add-ons etc.) and then I installed Firefox 24 from scratch. The outcome is unchanged. Namely, it installs it and then right when it is about to start for the very first time, it hangs. If I run the task manager I can see the process firefox32. It shows as if it is running. But in fact it is hanging doing nothing. It is almost as if the process is waiting for something to happen and that never occurs. Note that this should not have anything to do with, say, an incompatible add-on/plug in because I had them all removed. I also removed adobe flash prior to the installation and run the malware removal program too.

Photosmart 7510 aio - Colors are wrong after changing Magenta Cartridge

Hi,
I have an isue where my 7510 aio printer wont print Yellow and coloer scheme seems all messed up after changing the Magenta Cartridge yesterday.
All other cartridiges was not changed but for some reason the color cheme of the printer is messed up. I tried another Magenta Cartridge but it still seem strange.
When I print out a status report the
- Foto-Color is more brown than black.
- The Magenta looks ok (Very pink)
- Cyan is blue / purple looking
- Yellow is Orange
- Black is ok black.
I tried running a clean and adjust but non of that works.
I tried taking out all cartrigdes and re-inserting them and that wont work either.
Anybody has an idea of what could be wrong and how I can correct it?
Thanks
Jakob

Hello NikDk, and welcome to the HP Forums, I hope you enjoy your experience!
I see you're having print quality issues. I would like to help with that!
First thing I would suggest, would be a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
Second, I would recommend utilizing this document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
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LaserJet Pro 400 MFP M475dw doesn't print in color after replacing toner cartridges

Replaced all color toner cartridged when printer indicated they were empty. Printer is no longer printing in color. It's as though it doesn't recognize that new cartridges were installed. Is there something I need to reset on the printer?

Run a supplies status page from the report menu to see if any color appears. If it does you either have a driver issue or one or more of the colors cartridges is still reading as empty as there is a setting to print using black and white when one or more color cartridges are empty. I believe it is under the print quality menu.

Color is off after changing cartridges

I have a HP PSC 1400v All-in-one printer. It came with my lap top. It has always printed picture perfect pictures....until I changed both the inks this time. Now the color is off. The color on the picture is horrible and the ink color for printing on paper well.. ex... gold is lavender. What can I do?? I thought if I took out the cartridges it would let me start over. Didn't happen. I hope someone can help me cause I would hate to have to junk this little copier.

Keep after HP because the cartridges are likely defective. I am in the process of persistent dealings with their tech support because as soon as I changed all three HP ink cartridges in my Photosmart 8450 printer, the colors started printing incorrectly and pictures are all messy. This has happened to me before when replacing the cartridges, always with HP brand new cartridges. In the past I have ended up just buying new cartridges and that solved the problem immediately. This time due to the very high cost of HP ink cartridges I am not going to take the loss myself and will continue with the issue until they replace the cartridges. They won't make it easy. Just now I had to print a test page and they want a copy of it. I had to scan it as a pdf and attach it to an email back to them. Last night I spent a great deal of time finding the serial numbers, lot numbers and warranty expiration dates on each cartridge. This meant removing them and spending a good deal of time trying to read the numbers accurately because they are printed so small and so light on each cartridge that they are barely visible. Pesevere with them and you should get the issue resolved.

Colors off after calibration

I have calibrated my monitor.
I have checked my color profile was saved to the correct location:
C:\WINDOWS\system32\spool\drivers\color
I have checked the default profile was set to this profile in:
Control Panel>Display>Setings>Advanced>Color Management
Colors were OK just after calibration.
When I powered on my PC the next day, all applications displayed colors OK (MS Office, pdf documents, Windows Picture viewer, etc.) EXCEPT Bridge, ACR, and Photoshop.
When I browse a folder in Bridge the thumbnails colors are OK (after purging the cache for this folder), but when I click a thumbnail the preview colors go off, and the next two adjacent thumbnails colors go off as well. If I open in PS colors are off as well.
What am I missing?
Thanks for your time & help,
Al
System: W XP SP2, CS3 Ext, ColorEdge CE210W, X-Rite DTP94B.

From your description of the two adjacent thumbnails changing colour it sounds like you have 'Convert To High Quality When Previewed' selected in Bridge Preferences>Thumbnails. The change of colour is due to Bridge generating the higher quality colour-managed thumbnails, first the one you selected and then the files immediately before and after, i.e., three thumbnails. These thumbnails are colour managed like Photoshop and so should be more accurate than the embedded ones created by your camera.
If you select 'Quick Thumbnails' Bridge will use the embedded (camera) thumbnails instead. Alternatively, selecting 'High Quality Thumbnails' will cause Bridge to create the thumbnails all at once when the folder is initially opened, and if there are many image files this may take some time - you can watch the HQ thumbnails being generated (the colour changing) as Bridge goes through the folder.
All the other applications you mentioned don't have colour management so the MS Office, some third-party pdf viewers (Adobe Reader however does) Windows Picture Viewer, etc., are actually showing incorrect colours, and Photoshop, Brdge and ACR showing them accurately, assuming you have the colour management settings set correctly.
It's probably an good idea to print some images off and see which thumbnails are more like the printed output.
Hope this helps, Ian

HP 6510 printing only blank pages after changing print cartridges

Hi,
My HP 6510 is printing only blank pages after I installed new print ink cartridges. I tried cleaning the print heads, aligning the printer... which did result in some pages printing with a little color (but it seemed "off" to me). That said, when I try to print a regular document from my PC it only prints a blank page.
I can't seem to figure this one out on my own - please help!
Thanks!
Chloe

The document here may help resolve black not printing on your Photosmart 6510. Be sure the cartridges are vented as shown in solution two.
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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5610 All in One Not printing after changing both cartridges

I just changed both the color and the black cartridges on my Officejet 5610 Aii-in-one and now it won't print anything. I did the cartridge alighment and it completed it successfully as far as I can tell.

Hello @Matthew2913,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the print quality issue that you're experiencing since installing new cartridges in your HP Officejet 5610 All-in-One Printer. Thank you for including in your post that the alignment went through successfully.
At this point I would like you to run through some print quality troubleshooting steps. Can I please have you start troubleshooting by clicking here. Once the support document opens please run through step 1, step 2, step 3, and step 4. This includes any sub-steps under each of the steps listed. Please pay close attention to the 'Missing Colours' section under step 4.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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When do I REALLY need to change toner cartridges?

I replaced my original black cartridge already, but I have never replaced the color cartridges. Black is currently indicating "low" and the color is indicating "very low", yet I am still getting excellent quality prints. However, just today, the printer started to cycle through "Cleaning" after each 1 page job. Is it time to replace?
Thanks--

@rain007
That is great news! You stated that these were the original color cartridges...if these are the original starter color cartridges that shipped with this printer than the predicted page count is around 600 pages not the 1300 I started earlier. The 1300 pages count yield is for color cartridges that you would buy to replace the started cartridges that ship with the original printer.
Let me explain...this printer ships with what we call "starter cartridges", cartridges meant to get you started printing and usually have to lower page count. You replace these with a higher page count cartridge (the ones I started in the early message) soon after setting up the printer or within the first year, depending on how much you print.
Because you are at 3005 pages on the color cartridges, I would replace the color cartridges if these are in fact the orginal starter cartridges. While you might not be seeing the issue or a degardation in your print jobs today, it will probably presist in the future because you are still using the starter cartridges. But again this is going to be your preference.
Does this make sense?
Looking forward to hearing what you find out about your firmware. Please let me know if you have any questions about this above information.
I am an HP employee.
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Failure to print alignment page after changing ink cartridge

I just replaced the tricolor ink cartridge in my ENVY 5530 printer and after installing the new cartridge the unit is stuck in a loop of "Now printing alignment page..." however there is no noise indicating that the page is being fed. Attempts to cancel the action also result in a prolonged "Cancelling ..." but with no action. Based on other comments in this forum I have:unplugged the unit.removed all ink cartridgesRestarted the unit - where in I receive a message that I should use the power off button to prevent damage to the unit.reinstalled the cartridgesAttempted to print the alignment pageHowever the cycle simply repeats itself.Any assistance would be appreciated - the unit was functioning perfectly fine before it simply ran low on ink and used the ink cartridge sent by HP Ink service as the replacement unit. Many thanks in advance.

Hi SolomonI, Welcome to the HP Forums. I see that you are having an issue after you have installed new ink. I see that you have done numerous steps in the attempt to resolve this issue. You stated that you unplugged the unit from the power source. Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. One thing to try is to by pass the alignment page and see if the unit will print from a copy or print from the computer. Let me know how you make out. I will be happy to research other options if needed. Cheers,

Print missalignment after changing black cartridge on CP1215 Laser Jet

I have just replaced the black cartridge on my CP1215. After doing a test print the single lines do not align. The black cartridge seems to be out of alignment. Is there any way to align the cartridges?

Hello MervB,
Welcome to the HP Forums!
I understand your Laserjet CP1215 is not printing black ink. I will do my best to assist you! Please follow this entire HP document on Resolving Print Quality Issues.
Please post your results, as I will be looking forward to hearing from you.
Have a great night!
I worked on behalf of HP.

Light will not turn off after installing new cyano cartridge

Light will not turn off after new cyano cartridge installed

I suspect that the ones that say they will work with Windows 8 on the box. If it does not say that, check the maunfacturer's website. They eventually will have to give Windows 8 support for the new cards or loose out to the competitors cards.
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Error installing new toner cartridge

Had my LaserJet 1200 for a long time and changed toner cartridges before but it will not accept this new one. It installs fine but all I get is a light telling me something is wrong. I swapped it in and out with the old one 3 times and it accepts the old one but not the new one. Maybe I should just return it for another one. Any thoughts?

If you haven't done so already, I would agree with you and return that cartridge.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Laser Jet 100 Color MFP M175nw "Very low" message even after changing cartridge

Hello, Windows 7, 64 bit. Connection: USB. After a "supply very low" message for the black cartridge, I changed it to a completely new one (HP original toner with the hologram), but I still got a "very low" message and the print quality remained faint. Nothing worked: I tried the 3 solutions posted by Shirlzz1 to another user that had exactly the same problem (Alan_Gilmore), i.e. 1) taking out and reseating cartridges, 2) hard reset, and 3) taking cartridges out and hard reset, then reseating cartridges. I also tried a cleaning and a print quality report. All looked fine, but still "very low" message and faint print quality. The only thing that worked was changing the cartridge a second time to a completely different (new) one -- now everything's fine. So I'm guessing the first replacement cartridge I used is defective. However, is there anything else I can try with the apparently defective cartridge? They do cost a pretty penny, especially here in Denmark. Thanks for taking the time to look at this.

Hi,
Please check for these settings
setup menu> system setup>supply settings
Under this you have a option
Black Cartridge
very low settings>stop/Prompt/Continue, select continue
low threshold> on/off
same for color too
Hope this helps
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Colors off after changing toner cartridges

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