Colors original and copy/scan don't match

I made a scan or copy of a diploma which has different light-green colors.
The duplicate that came out has no greens but mainly purple and pink stripes all over.
What is the problem and how can it be fixed?
Rick

Hello Voetenvos,
Welcome to the HP Forums.
I see that you are having an issue with the colours on the print outs.
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series.
Please feel free to write me back with any other questions or concerns.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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<pre style="
font-family: Monaco, 'Courier New', Courier, monospace;
font-size: 10px;
font-weight: normal;
margin: 0px;
padding: 5px;
border: 1px solid #000000;
width: 720px; height: 340px;
color: #000000;
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overflow: auto;"
title="this text can be pasted into an Automator 'Run AppleScript' action">
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Hello,
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CHKDSK is verifying files (stage 1 of 3)...
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File verification completed.
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0 bad file records processed.
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CHKDSK is verifying indexes (stage 2 of 3)...
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Have a read here:
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I attached some links to a few photos that might help for clarity.
http://img96.imageshack.us/img96/1655/titlerc.jpg
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Colors original and copy/scan don't match

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