Coloured spinning ball replacing the cursor in documents and settings

Hi
I have bought an iMac today and this is the first one I have had so I'm very new. I clicked on settings and then into desktop and screensaver and I was clicking down the menu. As I clicked on places a coloured spinning ball replaced the cursor and now I cant get out of it. If I cmd and Q nothing happens.
Is there anyone who can help?

The spinning beach ball indicates the machien is waiting for a process to complete. If you continue to have problems I'd suggest using your AppleCare telephone support. When you purchase any new Mac it comes with 90 days of free AppleCare support. After 90 days you can purchase AppleCare which extends the warranty from 1 year to 3 years and also includes 3 years of telephone support. I'd STRONGLY recommend buying AppleCare.
If you don't know how to contact AppleCare then click
Contacting Apple for support and service.
In addition please complete your Profile, without a profile getting help becomes increasingly difficult as we have no idea which iMac you have, the verison of OS X, where you are located etc.... For help completing that please click Profile Update

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I am really angry that I get this message every time I try to update Itunes. "The File 'C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi' is not a valid installation package for the product itunes. Tr

I am really angry that I get this message every time I try to update Itunes.
“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
What kind of gobbledegook is that? Are you or Microsoft crazy. Us computer users need simpler instructions. Or you need to write your programs so that they work.
Signed,
Frustrated Apple User
Dean Weaver

“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

ESET NOD 32 cannot scan past this point. I keep getting stuck at 56% at the following; C:\Documents and Settings\Owner\Application Data\ Mozilla\Firefox\Crash Reports\Pending. Is this a problem with NOD32 or with Firefox? Thank you.

I ran into a glitch on my system that I tried to fix myself. My NOD32 was always showing the yellow warning circle as my protection status when I started my computer. I tried to fix this every way I new how.
Then I started to get pop ups asking me to fix and then send system error reports to Windows. Some stating they were '''''critical.''''' So I sent NOD32 the e-mail below.
'''Me:''' I cannot seem to run a complete system scan. I keep getting stuck at 56% at the following point. C:\Documents and Settings\Owner\Application Data\
Mozilla\Firefox\Crash Reports\Pending
I also keep getting messages to send error reports to Microsoft constantly. I also have this code C:\pagefile.sys-error opening
Thank you for your assistance.
'''Their solution:'''
Based on the information you provided, we recommend that you upgrade to latest version of ESET NOD32 Antivirus and see if this makes a difference.
Please click or copy/paste the following ESET Knowledgebase article into your web browser for step-by-step instructions:
'''Me''' : I did as they requested and am fully upgraded and licensed with their new edition.
Ran a new scan same problem.
I sent them a new e-mail but now wonder if it is a Firefox issue as, C:\Documents and Settings\Owner\Application Data\
''Mozilla\Firefox\Crash Reports\Pending'' this is where the scan stalls.
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Try delete the files in Pending folder and make the scan again, do not be afraid to delete the files see : https://support.mozilla.org/en-US/questions/679996
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Firefox can't find the file /C:/Documents and Settings/Administrator/My Documents/Downloads/TestHandler.asp When I try to send it

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See:
*http://kb.mozillazine.org/Error_loading_websites
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

How do I stop the spinning wheel that replaced the cursor in a Word document?

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Mac Spinning Wheel https://forums.adobe.com/message/5470608
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or
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http://helpx.adobe.com/x-productkb/global/service-ccm.html

Will reinstalling Lion via the Lion recovery partition cause you to loose all of your applications, documents, etc or does it just replace the Lion operating system and leave everything else untouched?

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Hi,
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%systemdrive%\Users\user_name\Music
%systemdrive%\Users\user_name\Pictures
%systemdrive%\Users\user_name\Videos
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For more information, please refer to
http://support.microsoft.com/kb/930128
http://support.microsoft.com/kb/930890
It applies to Windows 7.
Hope it helps.
Vivian Xing - MSFT
When I visit the two quoted knowledge base links from Windows 7 I get -
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you.Visit the Windows 7 Solution
Center
In other words your reply does not apply to Windows 7.
Do you please have an answer which does apply to Windows 7?
Cheers,
Brian Towers

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Hi - thanks for your help and sorry not to have replied before - I've been away.
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Coloured spinning ball replacing the cursor in documents and settings

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