Colours drifting between files in Illustrator CC

My oranges keep changing and I'd really appreciate it if they would stay the same shade of apricot.
I do a lot of work for a client who's corporate look features Black, white & orange. To start with they sent me PDF's to work from, generated by another designer, and for their particular shade of orange I eyedropped it and it came in at 53% Magenta, 100% Yellow. I have been using this delightful shade of orange for all their print work and they are happy with the results.
Recently they have asked me to put together their exhibition stand, they sent me some actual logo files, .ai, .eps. .png, and when you open these files on screen the orange is exactly the same. But it says it's Pantone Orance 21c. BUT if I copy and paste the offending logo onto a new document it displays as an almost red type orange, but it still tells me its the same Pantone orange. Converting it makes no difference on screen. it seems to be simply that on screen it displays different.
If I convert the Pantone Orange to CMYK it says its 83% Magenta and 100% yellow. Not the same at all.
HOWEVER: if I convert the original logo .ai file to CMYK it converts it to my favourite 53% magenta, 100 % yellow.
I know that I am the one failing here, failing to understand colour consistency, but I would be grateful for a simple explanation.
To summise why does Pantone Orance 21c convert to two different CMYK (one 53% Magenta & 100% Yellow and the other 83% magenta and 100% yellow) depending on which document I convert that colour to CMYK in?

Thankyou
I ca't find any differences between colour profiles. The proof preview sheds no light either on the documents where it's dark orange, it's dark orange and vice versa. Although I may not be checking correctly.
I've been working non-stop 5 am starts every morning for the last two weeks, I think I may struggle peeling a banana at the moment.
If I open the original .ai file sent to me by the client and click on a section of orange and check the colour it states it's Pantone Orange 021 c, if I then click convert to CMYK I get 53% M, 100% Y.
If I open a NEW DOCUMENT in illustrator and create an obejct and fill it with Pantone Orange 021 c, if I then click convert to CMYK I get 83% M, 100% Y.
I must be working with different document settings, but can't for the life of me work out where to check!!
Seeing as the document has to be sent converted to CMYK would it be safer to use the original documents converted CMYKM 53% M 100% Y. On screen this appears the closest?

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Date: Wed, 14 Apr 2010 14:48:11 -0600
From: [email protected]
To: [email protected]
Subject: OSX 10.6 does not differentiate between PS or illustrator .eps files
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vector application), you probably want to make Illustrator the default.
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