Com.apple.parentalcontrols.keychain error setting up Time Machine

When setting up Time Machine I encountered an unexpected error:
"writeconfig wants to use the "com.apple.parentalcontrols.keychain.5nqyke" keychain.  Please enter the keychain password."
This was reported back in 2010 in this post:
https://discussions.apple.com/thread/2554426?threadID=2554426
If you have encountered this same frustrating error, I can provide a fix, read on.
It was determined that this is an issue with code leftover from a Norton Antivirus software that had been uninstalled but left this problem, which is that this keychain password was created by Norton in the background, and you the user never saw it or even knew it existed, and therefore cannot enter it.  For some reason Time Machine finds this insurmountable.  It is not possible to use Time Machine until this hurdle is overcome.
At that time users tried various fixes to get rid of this code and only one drastic one was noted to be effective.  I tried several relatively easy suggested but unproven fixes which did NOT work, including:
Run the Norton Uninstall program that came with the software
Obtain and run the RemoveSymantecMacFiles program available at:  https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
Run Disk Utility to repair permissions and then again to repair the disk
Install Clean My Mac and run it
So I tried the drastic solution which DID work, which was to reinstall the OS as follows:
Back up important files (using something other than Time Machine, since Time Machine is not yet working)
Boot the iMac from the Mac OS X install DVD
Re-install the OS X from the Install DVD
Restart the iMac and go through the software updates (in my case, back to 10.6.8 Snow Leopard)
Open Time Machine preferences, select the desired target disk, and you will get past this barrier and can use Time Machine easily.
This worked for me, so I'm all set.  I post this in the hopes that:
- users who encounter this same issue will find this fix helpful
- Apple and/or Symantec will find a way to determine the root cause of this issue and address it so no one else has to deal with it

Hey there,
See if this older thread can help you out.
http://discussions.apple.com/thread.jspa?threadID=1831693&tstart=0
B-rock

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