COM - error Unknown in /sapapo/mat1 transaction

Hi,
I am using SCM 4.1 and LiveCache 7.5.0.
In the transaction /sapapo/mat1 i select a product and its location.
Then in the Extras Menu when i select Where-Used List, it shows the message "COM - error Unknown"
COM - error Unknown
Message no. /SAPAPO/OM001
Diagnosis
A COM routine has encountered a program error.
System response
The program will be terminated.
Procedure
Start the program again.
If this message appears again, contact your system administration.
Please help me on this.
Regards,
Chintan

hi - try running the livecache consistency check (/n/sapapo/om17) for product-locations and correct any errors that may be detected and try again to use the where-used functionality.
Regards
Vinod

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COM-Error unkown while displaying the product view

Hello,
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Enter Location .
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Hi,
If the consistency check doesn't help, please see if the below notes are relevant to you.
Note 1349834 - COM error in Product view for configurable material
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Hello Experts,
Can you please let me know if the field DP cluster is a standard field in the transaction /sapapo/mat1 under Extras tab.
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Take a look at this
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Hi,
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Error while handling the input   request.
Top of Form
Config Changes are not allowed during 'Backup' operation, which   was started by 'Scheduler' at 'Fri Jun 08 18:00:03 GMT+08:00 2012 '. Please   try again after 'Backup' is complete.
Bottom of Form
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00809a752c.shtml
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COM - error Unknown in /sapapo/mat1 transaction

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