COM Surrogate has stopped working

I've read the posts about this and nothing is working for me.
I started getting this message a few weeks ago.  It comes up whenever I go into the folder I have video files stored in.  It pops up, telling me the COM Surrogate has stopped working and allows me to close the box - and when I do, another one comes up telling me the same thing, etc etc.  I have upgraded Divx, I don't have Nero, searches don't seem to bring back any results for Urge (all common causes it seems) so I don't know what to do.
This is the first actual problem/annoyance I've had with Vista so far.
Searches on Google have said that the Vista Codec Package is a fix for it, but I don't want to risk downloading this from some random site - especially if it's not going to work.
Thanks in advance for any help.

I have the same problem, related to COM Surrogate. I have been dealing with this really anoying problem for several weeks, and i'm getting tired of it. If this continues, i'm going back to good linux ubuntu, which excels in multimedia content  (almost flawless, even when rotating the 3d desktop cube).
I was very disappointed after installing windows vista SP2 today in the morning, because it provided a temporary "solution" to this problem. For those of you who have this problem, the messages will disappear after installing SP2 because the explorer will switch to the ugly icons view instead of thumbnails. While this workaround will be useful for a few days, it is not a solution, but a simple trick.
If you switch back to thumbnail view, the problem appears again, even after updating to SP2.
To microsoft guys: Please provide a patch for Vista! this is really anoying because my laptop, which i use almost exclusively for entertainment, shows this message over and over when I open folders containing video files.
By the way, the solution of Ronnie didn't work at all. It made things worse. My computer has hardware DEP, so i don't see why i should disable DEP to any program. Anyway, I disabled DEP to the COM Surrogate and the message didn't show anymore, but it resulted in explorer crashing a few seconds later on my computer, after that i decided to perform the windows update in the hope that the problem was already solved but nothing.
Please post when the update is ready! I'm getting bored at home :(

Similar Messages

  • Importing vio-pov cam divx files crashes: "COM surrogate has stopped working"

    Windows vista 64, 4gb ram, 2.1 mhz
    Premiere elements 9
    Importing divx .avi file from VIO pov video camera crashes adobe PE9 with message: COM surrogate has stopped working.
    If I uninstall divx then PE9 won't crash, but only audio is present.  VIO says correct codec must be obtained from Adobe.  Is there a fix for this so that my $100 is not lost?

    Unfortunately, DivX and Xvid are not well supported, if at all.Some have had better luck with PrE 9.0.1, but they are few.
    To insure that things are as good as they will get, I would follow the steps in this ARTICLE, and also insure that you have the latest version of DivX CODEC installed.
    CyberLink's PowerDirector seems to work better with DivX footage, than does any Adobe NLE program.
    Good luck,
    Hunt

  • Equium A300 - error message: COM surrogate has stopped working

    i have an error message saying COM suragate has stopped working.
    Any ideas as to what it is and how to fix?

    Hi
    Its the first time that someone asking for this here in the forum
    I searched in forum but I was not successful.
    Then I used google and found this page:
    http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/
    There are different possible solutions.
    It seems that software like DivX and Nero could cause this error message.
    Check this page for right solution.

  • Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

    MacBook Pro 2009
    Model Identifier: MacBookPro5,1
    Processor  2.4 GHz Intel Core 2 Duo
    Memory  4 GB 1067 MHz DDR3
    Software  OS X 10.8.5 (12F45)
    Iphoto '11
    Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
    "Your photo library is either in use by another application or has become unreadable"
    Offered solution doesn't work:
    Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
    I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
    I can't download photographs from my iphone or my digital camera.
    Any ideas on how I can solve this problem?
    There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
    Many thanks,
    Ed

    I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
    You can't "copy" your photos to the "library manager", there is just no way to any such thing.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • I tunes trys to sync and comes up with error message I tunes has stopped working, I tunes trys to sync and comes up with error message I tunes has stopped working

    Hi guys, Please help
    Just upgraded computer to Windows 7.  Installed latest version of ITunes. It installed and uploaded all my items in my library.
    Connected IPad2 and updated latest version.  However whenever it trys to sync my contents either to my IPad, my wifes IPad or my new Iphone4S, it simply comes up with error message.  I TUNES has stopped working.  Windows is checking for a solution to the problem... Windows will close the program and notify you if a solution is found.  Urggh,  can anyone help

    This is similar to my dilemma I just posted:
    itunes has stopped working error msg after software updates?                                                                                        50 minutes ago                       
    I have removed Bonjour as well.
    I've had this happen other times when I've updated iTunes software on other systems too, to the extent that now I'm reluctant to ever Accept when it suggests I do so.  But I went ahead this time and sure enough I think I'll have to do a total reinstall.
    LOL, I don't think Windows has EVER found a solution to ANY system problem I've had which makes it mildly amusing when it acts like it's helping!

  • HT1349 As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening :( . What can i do?

    As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP

    Hi,
    i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.

  • When i load i tunes, it comes up with error message stating "i tunes has stopped working.A problem caused the program to stop working correctly. Windows will clode the program and notify you if a solution is available". I have no idea to fix

    New laptop, load itunes to find a error message that states, "i tunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". It has me stuffed on such a problem that should be easy to load. Please help!!!!

    Hey there Rodney274,
    It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Itunes comes up with error message on opening "itunes has stopped working..

    Help
    i have installed itunes onto my vista laptop and it stops working when opened, it comes up with an error message "itunes has stopped working microft is checking for a solution" and then closed itunes. I have followed apples advise and unistalled and installed it a few times, removed all unecessary files etc etc.

    "itunes has stopped working microft is checking for a solution"
    Fingers crossed, your Vista problem history may give us more information on what is going on.
    Go into your Problem Reports and Solutions Control Panel, click on the Problem History, and look for iTunes problem reports that occur at the same time as those error messages. Open the problem reports. Do they all say the same thing? If so, paste the contents of a typical problem report into a reply here.

  • I can not get my iTunes 10.3 to play any of my songs as a message comes up instantly that iTunes has stopped working etc.

    I can not get my iTunes 10.3 on my Windows 7 32 bit PC.  As soon as I click on a song in my library a message comes up telling me that iTunes has stopped working. How do I fix this?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes), then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    tt2

  • HT1199 Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.

    Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.

    Hi ajay-9,
    Thanks for visiting Apple Support Communities.
    The steps in this article can help if iTunes is quitting unexpectedly on your PC:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Cheers,
    Jeremy

  • I have uninstalled and reinstalled the most current edition of Adobe Reader, including the patch. When I open a PDF file, the screen is first grey, then viewable, but the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    RR,
    One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
    Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
    http://www.recoverytoolbox.com/buy_illustrator.html
    and another similar website,
    http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
    As far as I remember, the former is for Win and the latter for Mac.
    Here are a few pages about struggling with it yourself:
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://kb2.adobe.com/cps/500/cpsid_50032.html
    http://kb2.adobe.com/cps/500/cpsid_50031.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
    Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened.

  • Just updated my mac from Tiger to Mountain Lion. Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help.

    I just updated my mac from Tiger to Mountain Lion.  wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?

    I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package  I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation.  Still it didn't work.
    I have now uninstalled it (the proper way) and am going to try again.
    I appreciate your responses.
    Thank you!
    If this doesn't work - I am going to just buy Lightroom.

  • Purchased elements 12 in November 2013.  Worked for a little while but since January have been unable to use it.  Comes up with "Photoshop Elements 12 Editor has stopped working"

    purchased photoshop elements 12 online in November 2013.  worked for a little while but since January have been unable to use it. Comes up with "Photoshop Elements 12 Editor has stopped working"

    Hi there CrossbowsandWings,
    You may find the troubleshooting steps in the article below helpful.
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    -Griff W. 

  • TS3048 My wireless mouse has stopped working after I recharged the batteries,the green light does not come on. I swapped the batteries from the mouse to my wireless keyboard and they work fine in the keyboard.

    My wireless mouse has stopped working after I recharged the batteries,the green light does not come on. I swapped the batteries from the mouse to my wireless keyboard and they work fine in the keyboard.What can I do?

    Hello:
    Try resetting the SMC and PRAM.
    Barry

  • After installing 10.5 window comes up - itunes has stopped working. Check online for a solution and Close program.

    after installing 10.5 window comes up - the window comes up "run or cancel"  I click run.  It says "Installer completed." click finish (only options)  "itunes has stopped working. Check online for a solution and Close program." 

    Hi marymike,
    The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
    Please try the suggested steps mentioned and check.
    Regards,
    Rave

Maybe you are looking for