Combine messages workflow mail?

I have used find messages, display messages, combine messages with the find area including the specific mailbox and the from and to fields filled out with the email addresses and subject line. Can't get it to work. I have clients who do not know what a reply button is and I'd like those 50 messages to be combined. What am I doing wrong please?
MacMini   Mac OS X (10.4.9)  

Like the message viewer here:
http://images.apple.com/macosx/features/mail/images/mailnew20050412.jpg
I just select the messages I want to combine in Mail.app, and then in Automator I run the workflow.

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