Combining language / key country and region is not valid.

i am facing problem in CIC winclient for customer(BP)
when loged in french not working fine give the error message
ERROR :The combination FR SC SC is not valid
when loged in english working fine
please help
thanks in advance

I've not able to find the support page that offers a web-chat option (The whole reason for posting here). Where am I able to find it?

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    Nokia_Suite.Maps_1.jpg ‏150 KB
    Nokia_Suite.Maps_2.jpg ‏156 KB

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