Combo drive doesn't recognize DVD movies

a665s5186 (1 year old) dvd/cd combo drive does not recognize dvd movies (does not show up in my computer).
Cd's play, record fine! Will recognize previously burnt sony dvd's, will not recognize previously burnt memorex dvd's. Will recognize blank sony and memorex dvd's and burn files to them, after ejecting will not recognize memorex dvd's, will recognize sony dvd's? MY SYSTEM BACK UP DISCS I BURNT TO MEMOREX DISCS CANNOT RE- INSTALL OPERATING SYSTEM. Please help my combo drive recognize and play dvd movies.
Solved!
Go to Solution.

Peter,
I apologize for the hiatus. I tried several restore points, and reinstalled to out of the box state from the hard drive partition. Neither corrected the problem.
Out of curiosity, I installed Ubuntu operating system. The problem is duplicated, combo drive recognizes CDs does not recognize commercial DVD's. Does not recognize Microsoft office home & student 2010 installation disc,etc.
What else can I do? With the problem being duplicated with another operating system is it safe to say this is a hardware problem (the combo drive is defective?)
Thank You,
TPeterson1st

Similar Messages

Pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem?

My pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem? I am running Win 7 home premium 64 bit.

If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy. There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country. This was intended to prevent piracy.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Tecra M4 - DVD drive doesn't recognize any disk under Vista

Hi,
after the installation of Vista my dvd drive doesn't recognize any disks !
No upgrade from XP! It was a clean Vista installation.
I found several links about the registry entries upper and lower filter this entries doesn't exist in my registry under the class CDROM.
I tested the drive under XP it works fine and recognizes everything.
Drivers are correctly installed no problems in the device manager is prompted.
So i have no idea how to get it working, seems to be a Vista problem
Could any one help me ? I'm really frustrated about this
Thanks for your help

Maybe this helps:
- Remove the CD/DVD drive from the device manager.
- Then access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- Then reboot the notebook
But what happens exactly? What disks are not recognized?

DVD Drive Doesn't recognize Media Disc

I have an Envy dv7. Product # B6B75AV. DVD drive hpBD MLT UJ260
I have a program that will copy a dvd from the source, dvd drive #1, to the target same dvd drive #1.
When it is done copying the disc it ejects the original and asks to have a writable media disc inserted.
When I insert the DVD the drive doesn't recognize the blank dvd, keeps asking for it, and when I put it in, it spits back out saying to insert a writable disc. I have used the blank DVD+R for burning other things so it should work. I tired putting in 4 different blank discs to make sure the disc was ok.
Is there anyway to find out for sure whether this DVD writer uses DVD+R or DVD-R?
Any help will be appreciated.

Hi,
You can view all the media capabilities of your optical drive using the free application on the following link.
http://www.vso-software.fr/products/inspector/inspector.php
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Dv2915nr cd/dvd drive doesn't recognize when disk in. drive doesnt show up in device manager.

dv2915nr cd/dvd drive doesn't recognize when disk in. drive doesnt show up in device manager.

Hi,
Here's one option you could try as it will give a good indication whether the problem is with Windows or a Hardware issue with the optical drive itself.
Create a bootable Ubuntu CD
The Ubuntu CD you create should run as you boot the notebook ( ie outside of Windows operating system ), so if this will not run, the problem is almost certainly a Hardware issue with the DVD drive
On another PC, follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run from the CD. The 'try it' option does not need to install on the Hard Drive, it just runs from the CD.
http://www.ubuntu.com/desktop/get-ubuntu/download
Let me know if this will run.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

DVD Drive will not recognize any movie DVD disk in the drive - thus will not play any dvd movies.

HP G71 449WV dvd drive will not recognize any dvd disc that has a movie on it. Will not play movies, keeps saying to insert disc when there is a disc in there. It will recognize a dvd data disc or a blank dvd, it just will not recognize any dvd movies. I've tried the microsoft fix it, downloaded new codecs, using different dvd playback software but none of that works since the drive will not recognize there is even a dvd movie in the drive. Computer is out of warranty.

Hello crollinsphoto1, welcome to the HP Forums.
It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
I'd recommend starting with this document:
Resolving DVD and Blu-ray Movie Problems (Windows 7).
Also, are these purchased DVD's or burnt DVD's?
Do the movies play in other sources? (DVD player, other PC)
Let me know how this goes.
Thanks.
I worked on behalf of HP.

L355D DVD drive doesn't recognize some Photoshop CS2 disks

I have 2 Toshiba Laptops, one with XP, one with Vista (L355D). Neither one will even recognize my Adobe Photoshop CS2 install disk. This Disk works fine in ALL other computers (3) I have tried it on. Any Ideas???

If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy. There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country. This was intended to prevent piracy.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

I installed Lion, now my dvd drive doesn't recognize any files on dvd. Please help.

I'm a photographer with tons on images on dvd and my dvd drive now doesn't recognize any files on any of my dvd's. Help!!!

After 3 trips to the Apple store this week, the issue is still unresolved. The photo dvd's open just fine on Snow Leopard, but are not recognized at all on Lion. I'm guessing since the DVD's were originally burned on a PC, they will no longer work. After finding out that PowerPC is no longer recognized by Lion and I can no longer use Nikon NX2 (Photo editing software), I will be re-installing Snow Leopard. According to the Apple store in Lancaster, Pa. there is no refund available for my Lion purchase. I have a ton of photo DVD's, most of which will not open since I've only recently switched to an IMAC system. It has made me think about returning to the PC world. I'm VERY unhappy with these developments and I really need to re-think my computer situation. I don't do much else besides photography. My purchases and time spent with my IMAC has aparently been a great waste.

Latest iTunes update: computer doesn't recognize DVD drive

I updated iTunes and my computer doesn't recognize my keyboard and my DVD drive.
I was able to get the keyboard back by unplugging it and plugging it back in.
I had to do a system restore to get back the DVD drive.
I don't want to reinstall the update until I'm sure this won't happen again.

Hello matthewfromwindber,
The following article can help you resolve the issue with your DVD drive after udpating iTunes.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
Cheers,
Allen

Drive doesn't recognize ANY DVDs or CDs?

Can someone explain real simple stupid like how to try to get my DVD/CD player to recognize disks again. I have a PIONEER DVD-RW DVR-103 in my G4 am using Tiger 10.4.3. After installing Tiger my computer has fallen to pieces and this is the last one. Now I am seriously considering cleaning out the entire machine and starting anew as I have a G5 on order. Problem is how can I even reinstall is my DVD drive won't recognize any disks? It spins and spins and spits out the DVD. It will read nothing.
Thanks, Steph

One day the Pioneer DVR-106 drive I had in my G4 MDD stopped working it would accept disks. I tired everything. calls to apple care didnt help since this was an upgrade I added. I read everything on every site.
finally took the drive out of the computer and as I turned it over I heard a rattle. it had never rattled before. A search of posts on www.xlr8yourmac.com lead me to a posting about parts inisde the drive failing and in some cases some miniscule part could cause the drive to fail to read any disc. I was at my wits end and decided what the heck I was planning on Buying a new DVD-R drive anyway, so I opened the puppy up. I put everything out on my white utility table and took care to track every screw. To give me a reference point to how the drive looks and works I took apart a different CDROM drive that no longer worked. I noticed both units were similar internally.
well to make a long story short the culprit was a piece of dust that had got onto the Laser Lens and a piece of metal, some spring that lodged itself near the midle. It was magnetized and stuck to the drive middle area. I took the piece out and crossed my fingers. put it back together and decided to put it in an External 5.25" FW400 case which i have a few siting around for when I pull old HD's. Plugging in the now external Pioneer DVR-106 the unit turned on a-ok and voila the Mac recognized it and was able to read every DVd and CD and perfomred a succesflu burns for many DVD data discs and Audio CD's.
I posted my experience on xlr8yourmac.com and I am pretty sure I lucked out. But hey worse comes to worse, you can always pop that puppy open and see whats there. never know.
good luck anyway and you probably just better of to buy a new OEM Pioneer Superdrive, OWC aka macsales.com has some good bundles also Newegg.com has better deals for people who just want the Bare drive sans disks, cables, etc.

Combo drive won't recognize CDs or DVDs

My original iMac won't show Cds or DVDs on the desktop. When I insert one, it says it needs to be formatted.
Probably need, a new Cd reader, right?
Can I install this myself? Cost?

Sorry for my late reply. I kept forgetting! Thank you for your responses (and for your helpful links, mrtotes). The more I read about internal DVD writers vs. external DVD writers, the more my head spun. Some user reviews expressed the opinion that the small form factor DVD burners (internal, slot loading) were the devil's peripherals and that they had a much easier time of it with external tray loading ones. Others wondered about buffer underrun (or is it overrun?) with externals.
While I was mulling this over, my service provider had already ordered and received the new combo drive for my iMac; so it looks like I'll be going with an external DVD burner (just as he recommended).
Here are a few links I found helpful:
Xlr8 Your Mac: searchable database of DVD drives with user reviews (both internal and external):
http://forums.xlr8yourmac.com/drivedb/search.drivedb.lasso
Mac OS X Hints Forum (where I obtained the above link; also has info about brand of internal CD/DVD drives Apple uses)
http://forums.macosxhints.com/showthread.php?t=79620&highlight=superdrive
Apple Discussion from June 2006 about internal and external DVD writers.
One person wrote, "Internal drives seem more reliable and are also far cheaper." But several responded with their experiences of external drives that work "flawlessly" (according to one poster, describing his Sony DRX-720UL).
http://discussions.apple.com/thread.jspa?messageID=2608144&
Article from Low End Mac (from Oct. 2007) titled "External $100 Sony DVD Burner Likes Macs"
http://www.lowendmac.com/ed/bgray/bg07/1010.html

Combo Drive Not Reading Install DVD

I just purchased OS X (10.4) to upgrade from OS X (10.2.x). When I put the install DVD in the combo drive I received a dialog box telling me Ive inserted a blank DVD and what would I like to do with it. Movie DVDs work fine as well as all music CDs.
Any thoughts?

CJH9,
So much so that Apple offers a "Tiger Media Exchange?" For $10.00 MORE dollars, Apple will exchange the Install DVD for Install CDs.
This Media Exchange Program on here has always been recommended to people who have "supported" machines with no DVD drive. While I see no reason you couldn't use it for a drive whose DVD booting capability has been compromised.
However, since I don't work for Apple, I don't hazard to guess Apple's policy on the matter. I might add, Norton Utilities may have ruined your machines ability to boot from all the media it normally could have, because it might have caused damaged to your BootX file on the hard disk which controls its ability to boot from the internal optical drive. I've seen similar problems with booting Jaguar and Panther disks after someone inadvertantly caused their entire hard drive's permissions to become 777 with Batchmod. This naturally gave the wrong permissions to the BootX file and made it impossible to boot off the internal drive. Only booting from an external optical drive let them reinstall the operating system.
My suggestion is to backup your data (if you can't backup your data because it has become inaccessible use Data Rescue and an external Firewire hard drive to recover information), then repair the directory with Disk Utility, and/or Alsoft Disk Warrior, and make sure the permissions are good by repairing permissions from Applications -> Utilities -> Disk Utility. If that doesn't fix the issue boot off the 10.2 installer CD and erase the internal with a zero format, and then try installing Tiger. You could connect the machine using Target Disk Mode to your other machine to get some of this work done:
http://www.info.apple.com/kbnum/n58583
Those are several work arounds this issue with the BootX which it sounds like you have gotten into. Hopefully one of these works for you.

Combo Drive Reading nothing but DVDs

I am trying to install a printer on a Macbook, which has a combo drive. When I insert the installation CD the drive doesn't start up and after about one minute it ejects the CD. The same thing happened with a pre-recorded music CD, a blank CD-RW and a blank DVD+R. However, when I inserted a DVD movie it worked properly. On my Macbook with a superdrive everything is working fine.
Any help is very much appreciated.

In case anyone wants to know the outcome.... I reset PRAM and SMC (as suggested by Apple in another user's post), but it did not work. I then phoned Apple and she straight away told me to take it in. She didn't even suggest any measures to try out first, just take it in. This Macbook is 7 weeks old. I was trying to use a printer installation disc and came across the problem. My daughter is leaving for university tomorrow and obviously needs to take her computer. Perfect timing. I am not impressed.

Combo Drive Won't Read DVDs

When I insert a DVD into my combo drive (HL-DT-ST RW/DVD GCC-4120B), it spins for a while and then gets ejected without being read. I've tried this with a number of commercially made DVDs with the same result.
It's been a while since I tried to read a DVD on my iMac but never had a problem before. My hard drive was replaced about 2 months ago and I'm wondering if this could have caused a problem.
Any suggestions on what to do?

Replacing your hard drive could have caused the problem, here is a good way to check it.
Shut your computer clear off. Wait for a few minutes.. Fire it back up and double click Mac HD, when it opens double click Applications folder, when it opens go to DVD Player and double click.when it opens to the Black Screen then and only then Insert a Commercial DVD Movie and don't touch anything, it should take a minute to read all the encryption and security on the DVD, it should start playing the DVD automaticaly, If it doesn't then I would say you have an issue with whoever replaced your hard drive..
Make sure you have all the latest Firmware and Security updates for your Operating System,after changing the hard drive and reloading your Software..
If your updates are in fact up to date this should work.
One last thing make sure your DVD is clean no fingerprints.
It could be a dirty lens also...Hope this helps...Don
Sorry, I just read your other post, as Brody points out chances are NORTON is your culprit.

Optical Drive doesn't read DVD's

Hi, I own an HP Pavillion dv7 1279wm entertainment laptop. It came installed with Vista, but I installed a free upgrade to Windows 7 that I got from HP. I had a problem where the drive would not read anything; the disc would spin, but eventually the tray would automatically open and tell me to insert a disc. After using Microsoft FixIt, I was able to read CDs, but encountered the same problem when trying to load a DVD. Previous to using Microsoft FixIt, I did use device manager to uninstall the drive and then reboot so Windows 7 would automatically update the driver. I'm thinking that means that it's not a software problem, but if you can think of anything else I can do (short of swapping out drives because I don't have access to another drive) to rule out it being a software problem please let me know. I realize that combo drives typically use different lasers to read CDs and DVDs, so my guess is that the laser that reads DVDs has failed. If that is the case, where can I find the correct replacement part and how do I install it?
Thanks,
Kevin

Hi Kevin,
If you eject the optical drive tray, you should see just one laser situated towards the centre of the tray - different voltages are applied to this depending on whether it's reading a CD or DVD.
First of all, use a soft, non abrasive material such as cotton or a cotton bud and gently clean the lens.
Check if this has made any difference.
If it still doesn't read DVDs, try following the procedure under the sub-heading 'Let me fix it myself' on the link below to remove the Upper and Lower filters, restart the notebook and see if this helps the issue.
http://support.microsoft.com/kb/982116
If it still doesn't read DVDs, the following procedure will test if your notebook can start from a bootable disc in the optical drive - the advantage of trying this is that it will rule out any possible Windows driver error as the CD/DVD drive is under the control of the Bios when starting the notebook. So if you find that the notebook will not boot from the DVD, then it's almost certainly a Hardware fault in the optical drive itself and it will need to be replaced.
Using another PC to create a Windows 7 Rescue DVD. Download the relevant ISO from the link below.
Windows 7 32bit
Windows 7 64bit
You need use an application such as ImgBurn to correctly burn the ISO to a DVD - a guide on using ImgBurn to write an ISO to a disc is Here. Once created, insert the DVD and then restart the notebook and see if it boots from this disc - if it does, let the first screen come up ( this will show repair options etc ) then just remove the DVD and restart the notebook. If the notebook will not boot from the DVD, it may just load straight into Windows.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Combo drive doesn't recognize DVD movies

Similar Messages

Maybe you are looking for