COMBO DVD WRITER PROBLEM

Hi there,
The DVD combo drive in my Satellite laptop has stopped funtioning. I am currently running XP.
The DVD drive, once you put a CD/DVD in it, flashes for a few times and then stays with its light on. It seems that it is trying to read the medium but then it stays idle.
If you just open and close the drive then in blinks and then the light comes off.
Any ideas what is wrong with it??
Thanks in advance,
Leon

Well I finally got a reply from MSI
it is as follows:
Dear Sir,
Thank you for contacting MSI Technical Support.
V3.31a is not bios version. We would suggest you could check your bios version referring to this link:
http://www.msi.com.tw/html/service/main/bios.htm
Please update bios from this link:
http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=624&kind=1
then Load Bios Setup Defaults & Save.
Please check your cpu type clearly. And please refer to the CPU Support from this link:
http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_cpu_support_detail.php?UID=624&kind=1
Thanks for your supporting MSI product. Please feel free to let us know if you still have any further inquiries.
Best regards,
MSI Technical Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I did all they asked I updated the bios and I still get a hang up on Floppy A once in a while.
When I get a successful boot I get one beep then two beeps. otherwiise it'll just hang trying to find A.
Is this a troubleD board.?
I am using on board video. and my present bios version is 3.60 AMIBIOS
I'll write back to them.
I'll keep you posted.
augie

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Abhishek1996 wrote:
my dvd writer fails to write dvd but can write cd.
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Post item number 2 as seen on the following example of an HP notebook's barcoded sticker. The barcode on your HP product may be slightly different in appearance, but will still have the important information needed for us to help you.
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