Comcast keeps hanging up on me

One laptop says No connections are available (others are fine) and I need help but 1-800-COMCAST keeps hanging up on me after they say they are transferring me to an agent.

Hi Susandoran,
Thank you for taking the time to bring this matter to our attention. Without your feedback, we are unable to improve the service that we provide. I assure you that this is definitely not the service and support we expect our customers to receive, and we are continuously working to increase customer satisfaction. We strive to deliver a great experience to every customer, and we hope that your future experiences with our service will be more favorable. If you have any further questions or concerns please feel free to respond directly to this post.

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Disconnecting my services - Comcast keeps hanging up on me.

Hello! I have tried again and again to call 1-800-COMCAST, but after I indicate "No", I am not moving and after I enter the last 4 digits of my social security number as requested, Comcast disconnects me! There is apparently no way for me to get through. This has happened repeatedly. I can't help but assume that this is Comcast's attempt to "get rid of" at least some portion of their Customers that are trying to drop their service. Probably an automated sub-system running somewhere that says "randomly drop 2.7% of customers calling to cancel service", the same way they do for bill-padding. There appears to be no way to cancel service online (why make it easy for customers?).  So, can anyone help me figure out how to cancel service? I'd actually be open to a new, better deal for my service, but I don't want my service as-is (doubled in price).

When you can't reach them by phone try one of these:Send an email to the team at "[email protected]". Include:
    Account number
    Full name
    Service address
    Best contact phone number and best time to call
    A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do respond it typically takes anywhere from a few hours to a few days.

Please help! Safari keeps hanging/not responding and freezes everything else up.

I've got a mid-2009 MacBook Pro running OS X Snow Leopard (10.6.8) and Safari (5.1.9) keeps hanging/crashing. I'm afraid I'm not very good with these things so I'll just have to tell the story...
It's happening when I start up Safari, either the home page (Google) doesn't fully load and the pinwheel appears, or it loads but as soon as I try to search or use bookmarks the pinwheel appears. I'm unable to quit Safari, open or close Finder or any software, and it won't shut down normally either. I've tried using Cmd-Option-Esc to Force Quit but the pinwheel appears again and nothing happens. The only option left is to do a hard shut down. After repeating this 5 or 6 times it eventually lets me use Safari, but will almost always hang again unexpectedly at some point during the day. I know this isn't the best way to deal with it but I don't know what else to do!
I'm sorry if this question has already been asked and answered, but because I don't have an error report I don't know whether my issue is the same and don't want to start messing with things when I'm not sure what I'm doing. Thanks in advance for your help!
P.S. The unexpected hanging and freezing started while I was running Leopard and an older version of Safari. I tried to back up and reinstall the OS but my optical disk drive wouldn't read the disk, so I had to take it to an Apple store where they couldn't find anything wrong but installed Snow Leopard and hoped that fixed the problem. It didn't, and it's since started happening on start up, as described above.

Open Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then click Verify Disk.
If the disk needs repairing, you will need to use the install disc(s) that came with your Mac.
Help here > Using Disk Utility to verify or repair disks

Brand new iMAC keeps hanging

Hi All
I received my brand new iMAC today - having never had a MAC anything before - decided to switch as fed up of hanging, viruses etc on PCs and also need more multimedia options.
Have set it all up it keeps hanging - for no reason i click on force quit and sometimes it will and sometimes it won't even do that - I am totally confused it has done it to me on MAC Office, iCalc, i photos, i tunes etc etc
Do i have a dud machine am i doing something wrong???? Please help.
Cheers

Kazzaboobers,
Welcome to the forum. Chances are you don't have a dud. In case you haven't read the manual I would recommend doing so before playing with your machine, you will be surprised what you learn.
Also when you mention the machine is hanging please describe with a little more detail so we can understand exactly what you mean.
You are covered by 90 days for free telephone support, if the problem persists take advantage of the support and give Apple a call. In the rare event you did get a dud they will replace the machine within 14 days of purchase.
Last IMHO it is a good idea to get AppleCare, this gives you 3 years of phone support and an additional 2 years of warranty. You can find it online (Amazon for example) for less than Apple charges.

My mac mini keeps hanging

hi everyone, newbie here, bought a mac mini solo cos i loved its looks and functions. however, a couple of moths later, the darn thing keeps hanging on me. its very frustrating! can anyone advise, cos i dont know what's wrong. thought it was overheating, so put it on its side, turned on air-con, but its still hanging very often.
any help is apprciated! thanks.

how long have you had the mac before it started doing this ?
certainly a reinstall wont hurt, i would do that and then see.
best to copy all your documents / music ect to your ipod and then do a complete re-install without saving any files, just incase.
if it solves it, great.
If not at least you have eliminated software issues, then best call apple and see if they will sort it out for you, or take it to your local apple store and see the guys at the bar
let me know how you get on

Why my itunes keep hang on syncing backup?

I had tried all troubleshoot but i still having trouble with my itunes.
I cant sign in to Itune store & when I tried to sync it keep hang on part 2 ( backing up )

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

Problems with new Zen firmware. Device keeps hang

Hi,
I currently am facing some problems with my zen. I have used the zen for 2 mths without problems. When I recently updated the firmware, my zen keeps hanging and it turns on with dim lighting. It is unable to turn on or off and i need to do a reset in order for it to work. Can someone help? My battery keeps draining out while I sleep.

Hi,I have upgraded? my firmware again and the problem seems to have stopped. However, there is a problem with viewing xvid files now. I have compress the files to 320x240 and copied them into the player and it was playing fine. After I upgraded the firmware, I get an error that the format is not supported??

Why my MacBook Air keeps hanging on Desktop and Scree Saver indicating "loading photos" ?

Why my MacBook Air keeps hanging on Desktop and Screen Saver indicating "Loading Photos" ?

Are you opening iPhoto automatically or via auto-resume at startup?

How do I get rid of this script that keeps hanging me up: Script: chrome://mozapps/content/downloads/downloads.js:1159

My Macbook keeps hanging and then I get the window that says script is unresponsive. I can't equate it to any particular website because I have 20 pin apps and open dozens of sites a day.
Can anybody tell me how to stop the madness?
Thanks,
B.

Try to delete the file downloads.sqlite in the Firefox Profile Folder
See:
* http://kb.mozillazine.org/Unable_to_save_or_download_files#Manually_delete_download_history
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder

I was recently prompted to update iPhoto and make changes to the library. I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle. I have used force quit, rebooted and started again several times. How do i get this to work?

I was recently prompted to update iPhoto and make changes to the library. I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle. I have used force quit, rebooted and started again several times. How do i get this to work?

Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
If that fails:
Restore from your back up, repair the Library and try again.

Help -- OS X keeps hanging

Hi guys,
One of my accounts keeps hanging on me when I try to do certain things (like open a pdf document or open any of hte MS office apps), and I have to restart the whole computer. I was told it is a software problem. I have tried updating my software, and the problem seems worse than ever; in the past I could wait 5 minutes for word to load, but now it just refuses to load.
Any suggestions?
iMac G5 Mac OS X (10.4.5)

Thanks for your advice; how do I go about doing that?
Choose Go to Folder from the Finder's Go menu, and enter ~/Library/Preferences/ as the folder's location. Select the plists for those applications, and then drag them to the desktop. If the system works properly without them, drag them to the Trash and empty it.
How do I transfer all my files and preferences here?
To transfer over your files, move them to the /Users/Shared/ folder, and then log in from the new account. Drag them from the /Users/Shared/ folder to your current account's home folder while holding down the Option key. You should not move over your preferences until you've isolated which file or files is responsible for your issues, as it may cause the same problem to occur in the new account.
(10765)

CS6 PC, AME keeps hanging. 3 dif. projects on 2 dif. computers

CS6 PC, AME keeps hanging. 3 dif. projects on 2 dif. computer. Cant output from mpg2 files to mpg2-dvd ntsc. Can't "match seq settings" in ame also.-hangs at dif points each time.
Too much to get into right now as i am wayyyy behind now.
Are there any known issues with ame cs6?

Well, you posted in http://forums.adobe.com/message/4407577 on May 14 so it would seem that you know that AME has been updated

Photoshop Elements 9 keeps hanging my computer

Hi
I have a problem in that my computer keeps "hanging" when I run PE9.
I have successfully run PE7 for a couple of years without any problems and have recently downloaded and installed a trial version of PSE9. My computer keeps hanging when I use the Organizer function of PSE9. It doesn't seem to be related to any particular activity - the system could for example be working on regenerating thumbnails.....or sitting there idle. The only thing to do when it hangs is to hit the power key and turn the computer off - shift>alt>del has no effect. Time duration is between 5 and 15 minutes for the computer to hang after starting PSE9.
Actions already taken to try to reslove;
- It would appear that switiching the computer off caused a catalog corruption where the PSE9 organiser would not start. Help was kindly provided in another post to reolve this (at least PSE9 now works).
- Photoshop and Premier Elements 7 have been removed completely
- PSE9 has be removed and reinstalled
- Register has been cleaned and compacted
PSE9 catalog has been repaired and compacted
Help appreciated please
Graham

Hey Graham,
Check whether auto-analyzer is running on your machine or not. If it is running, then turn it off. Can you feel the performance improve after turning it off?
Do let me know.
Thanks.

Indesign CC keeps hanging just after Startup... Can someone help?

Indesign CC keeps hanging just after I open a file/start a new document/look at it. Sometimes it's during open, sometimes it's before I even get to the open a file dialog box. I ended up forcing a crash with Activity Monitor so I could get a crash report. If someone could help me, it would be greatly appreciated.
Running Mavericks on a Macbook Pro.
Trashed the prefs, cache, saved application state, etc.
Crash Report is here: http://pastebin.com/JYCs0A0n
Thanks,
Arielle

It didn't earlier, but I've done a re-install since then. I can try again.
Really, in the short term at least, I just need to pull text from a single, multi-page document. I have it as an .indd and an .idml. Is there another way to grab the text? I tried incopy, but it also crashed on me, freshly installed.
Of course in the long run I still need indesign, but for today, I really just need the text from this doc.

The Shell script keeps hanging

Hello,
I have the following shell script and when i execute, it keeps hanging and nothing happens
Please let me know.
Requirement is to read data from file and pass it to the sql and create files as shown.
code
#!/bin/sh
while read user.dat
do
echo "user = $1 email = $2"
done
sqlplus -S /NOLOG << EOF
connect username/pwd@schema
select user_name,count(*) from apps.fnd_user
where 1=1 and user_name ('$1') and email_address ('$2')
group by user_name;
EOF
if [ $? -ne 0 ]
then
% cat > user_exist
else
% cat > user_notexist
fi
exit 0
Data File
rsreenivasa null

Well, youy have many problems here:
while read user.dat
do
echo "user = $1 email = $2"
done
The "user.dat" string is an invalid variable name, so this loop never runs.
Then, in this sequence:
if $? -ne 0
then
*% cat > user_exist*
else
*% cat > user_notexist*
fi
The cat(1) commands then copy stdin to either "user_exist" or "user_notexist".
You don't show how you run this command, so we cannot tell what happens exactly.
Please delete everything below the "while read ..." loop. Get that loop working as you expect it should. Then add a few more lines and test those. Build the shell script incrementally, debugging each as you go.
Hint: since this is a shell script, run it like this:
$ sh -x ./myscript arg1 arg2 ...
to see what happens as it happens.
Cheers

Comcast keeps hanging up on me

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