Comcast Self Install Kit problems

Switching over to Comcast and received my install kit in the mail. I have a new Linksys cable modem and the wiring is on the money. Put the CD in and start going through the process. It first needed Internet Explorer to be re-installed to run. (ugh!) Then when it does start to "work" it discovers a "network adapter" which is good but then it asks for my password to finish the install. I put that in and it hangs up saying the pasword you entered is incorrect. This is the same password I use when installing all my new software. I don't yet have a comcast password since I haven't gotten to that point in the install. There has got to be a better way. I really do not want some comcast techie messing with my imac.
Anyone have any experience with this?

Hi--
I have the modem router address and the MAC number
from the modem.
If your state is like mine, you just need the MAC address of the cable modem. If I were you, I'd just give up on the installer and call Comcast.
Here's what's happening: when you hook up a new cable modem to Comcast's network, you get stuck in what's called a "walled garden" where, as you've found out, it tries to get you to download and install some software. My experience is that the software stomps all over your network settings, creates general havoc (including setting IE as your default browser), then, if it works at all, eventually dead-ends you at a last page where you're told to call a 1-800 phone number to call, with your cable modem's MAC address. You'll talk to a real live person for about 30 seconds, then you should be good to go. I think the number is 1-888-COMCAST.
charlie

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