Comcast trouble

Just started with Comcast wifi. All works fine on computer, but not on the iPhone4. While the email works fine, Safari search is not working. Nor can I open any attachment that is included in an email. I also suspect that there are other connectivity issues. Comcast wants to sell me a $40 support package (called something like "Premium") for help. Is this a common problem? I'm ready tto switch to Verizon.

Is your Comcast wifi as part of your modem? If so, I have read of a number of problems with that. However, some of the issues you describe are unusual. You say email works, but you cannot search in Safari. Can you use Safari for regular surfing of the web? What kind of attachments are you trying to open? Have you checked the wifi settings and ensure you are getting an IP address for your device, and also that your DNS is working?
I guess I don't understand your statement about switching to Verizon. Is this switching for the phone, or for your home Internet?

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Comcast Troubles with RCA modem and WRT54G

Can anyone help me set up my router with comcast? I have searched the web endlessly trying to find a fix to set up my router with my modem. When my computer is hard wired into my RCA modem thinks work like a breeze. AS soon as I connect my router things go south. I have endlessly tried cloning Mac address, power cycles (removed battery), to no avail.
Currently I have
Comcast Triple Play with an RCA Modem
Linksys WRT54g running Tomatoe firmware.
Im wondering if the firmware is the issue, or perhaps I am missing a step with that firmware.
Any help would be much appreciated.

I have no knowledge about tomato firmware and how to configure it. However, configuration should be the same with Linksys firmware. It might be on a different tab or different name though. Here's the configuration.

WRT54GS, WRE54G & Comcast Troubles

Howdy, folks. Here's the set up:
Charter Communications Modem > WRT54GS -> WRE54G -> Me
The signals between the points are good, as I've used NetStumbler to verify signal strengths. The problem is that sometimes the modem will drop out and reset its IP address, but the router is not compensating. Under the 'Status' screen of the router, it says the Internet is 'Disconnected'. Sometimes the router hoses up completely and I can't even get to its IP. Both the modem and the router has to be reset for it all to come online, and sometimes every piece of equipment has to be reset.
At first we thought it was the modem, so we had Charter replace it. About the same time the range extender had a heat stroke and we had to replace it. We're still having the same problem, however, and since the modem/router, range extender, and myself are all in different buildings, it has become a PITA to reset the things every time we experience a problem (daily, often 2-3 times a day). Before we replaced the range extender, the modem/router didn't have as many problems, which leads us to believe that the range extender is somehow the culprit.
Does anyone have any suggestions as to what could be causing the WRE to interfere with the WRT? Sometimes it happens when there is a lot of throughput activity, such as downloading something, watching streaming video, or updating software, but it seems to act better when the activity is lowerl (generic web surfing).
All firmware is the latest and greatest.
Please help!

What is the version number of the router and which firmware you have downloaded ?
Try to adjust the wireless settings on your router...
On the Linksys Setup Page...Click on the wireless tab...
Wireless Network mode should be mixed...Set the Wireless channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304, Change the RTS Threshold to 2304 and then, Click on "Save Settings"...

Having trouble setting up my comcasts wi-fi

I just got the MacBook Pro and I'm having trouble connecting to my wireless network at home (Comcast). I had no problem at work with it.

No. Your CNAME setting is not correct. The CNAME and web.me.com are correct with web.me.com being your host. However, your domain name is incorrect - don't understand why you have put mobileme before it? You just enter either your domain name on its own so domain.com or you need to set up two separate CNAME entries, one being for www, CNAME, web.me.com and then one being @, CNAME, web.me.com. The @ stands for your domain name and the www is your sub domain.
Try altering this and it should work okay.

I am having trouble with comcast e mail using safari

I am having trouble with xfinity e mail using browser, SAFARI

I too had this issue. I was recently an employee and user of Comcast and they do not support Safari. Some functions work, many don't. I used Firefox and had no issues. I also set up my mail using MAC MAIL and didn't have any issues with that.

Trouble getting Comcast e-mail on Droid 2

Considering returning my newly purchased Droid 2 (and switching to AT&T to get latest Blackberry) because it does not consistently get my Comcast acct emails. I worked with Verizon tech today and downloaded K-9 Mail app which worked beautifully for about 15 minutes. The e-mail app that came on the Droid worked okay for a few days and then it didn't. I've seen posts in non-Verizon groups recounting problems that others are having with Droid and Comcast e-mail, but none of them seem to have found solutions that last. Anybody have success with Comcast e-mail and Droid 2?

I've been having trouble with Comcast mail on my wife's Droid 1 as well. Pehaps we need to follow up with comcast on this issue as well.
In her case the problem is that she marks stuff as read and then a few minutes later she get's a notification telling her that there is new email. The ones that she just marked as read.
She also had a set of emails (8 or so) that no matter what, the phone kept insisting were unread. We marked them as read on the phone. Sync'd and they'd be ok for a bit, but then later would come back as unread. Marked them unread in the browser. Phone would still notify us that they were unread.
I know I'm not really helping, but you aren't the only one
jason

Anyone having trouble with iPad app for Comcast?

Anyone having trouble with iPad app for Comcast?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Having trouble getting Time Capsule/Airport to connect to new Comcast Internet service

Ok let first start off by saying that as good as I am with computers, Networking ***** and I suck even more at it. With that being said, I'm having a lot
Of trouble with my Time Capsule. At least the airport part of it anyways. We just got Comcast Internet hooked up this morning and the guy that came over said I har Internet on my main computer, I just need to redo the setup on my airport and I'll be good to go. So I thought cool that's simple enough to change it back to default settings and just go through the process of setting it up again....WRONG! I go through the setup and first of all I have no idea what the difference between "Bridge Mode" and the other option but since I never use bridge mode, I just went with the other option. However, once I complete the setup, I have the flashing amber colored light and airport is saying I have two problems one is about "Internet Connection" and the other is for "No DNS Servers". At this point, my wireless devices can see the wireless network I've setup but there's not actual Internet to do anything. However, my main compute that's connected by Ethernet to the modem can connect just fine. So I decided to do a power cycle on everything. All the connections are correct and so I turn it all back on and I still have the same problem with the airport but now my main computer can't connect to the Internet anymore. Needless to say I got frustrated and had to leave for work. So my question is how do I resolve this and get my Internet connect and airport up and running properly? If someone. Luke just break it down to me step by step to the level of a 10 year old that would really help as I mentioned before I'm really terrible when it comes to networking. Any help is appreciated!

If you are not already using AirPort Utility 5.6 download it here: AirPort Utility 5.6.
Power down the modem, the Time Capsule, and disconnect everything connected to them. Let them both rest for a moment or two.
Using an Ethernet patch cable, connect the Time Capsule's WAN port to the modem's Ethernet port. Connect both of them to power, modem first. Give them both a moment or two to wake up.
Open AirPort Utility 5.6 so that my screenshot below will resemble what you have.
Select your Time Capsule in AirPort Utility and select "Manual Setup".
Make yours look like the following screenshot:
The other options, such as TCP/IP, your wireless network name and password, ought to be self-explanatory but click through them and ask about anything that is not obvious to you. The important settings are in the above screenshot - that "Connect Using" is set to "Ethernet", and that "Connection Sharing" is set to "Share a public IP address".
Under the TCP/IP, Configure IPv4 should be set to "Using DHCP". Other settings should resemble the following but many parameters are up to you:
Click Update, resolve any errors that it may report, and let the Time Capsule reset.
Whatever you do don't disconnect the Time Capsule from the modem. Most modems will refuse to talk to anything other than the device it finds connected to its Ethernet port when it wakes up, so disconnecting it from the Time Capsule and connecting it to your computer for the purpose of replying here will confuse things.
That is pretty much it, but if you are still unsucessful, "hard reset" the Time Capsule - using a toothpick or functional equivalent, depress its tiny reset switch continuously, about a second or so, long enough for the LED to flash rapidly. That will reset the Time Capsule to its factory default condition. When you do this, the Time Capsule creates an open wireless network named "Apple Network xxxxxx" which exists for the sole purpose of configuring the Time Capsule. You must explicitly connect to this network to configure it. In AirPort utility, select the Time Capsule, and just answer the questions. When you are finished, the network "Apple Network xxxxxx" will cease to exist, so you must connect to the network you just created.
I make frequent use of toothpicks to reset AirPorts because I invariably mess up some setting, so if you find yourself doing this too then you're probably making normal progress.

I changed my comcast password (on my iPhone) and now am having trouble sending out emails from my Mac

I changed my comcast password (on my phone) and now am having trouble sending out emails from my Mac.

Did you change the password on your Mac as well? Go to Mail / Preferences / Accounts and change it there too.

Having Trouble getting airport to connect to new comcast cable modem

Help, I'm been at this for 2 days now. I don't know why I'm having so much trouble.   I'm trying to transfer from DSL to comcast cable modem and running into lots of problems getting everything to work.
I can't get my airport extrreme to talk to my new comcast cable modem. I've tried everything, restart the modem, restart and reset the airport. chaning out cables, ensuring the green light is at the cable connection of the modem and the airport.
I can find two issues I can't resolve. one, the 10.0.0.1 webpage for the modem/router doesn't response, pings fail to 10.0.0.1. Yet, my computer is talking to the internet nicely using an ethernet cable to this cable modem. I've talked to comcast for hours, to many different people, over Many hours, and they either say the box is working or hang up on me or transfering me to nowhere land.
The airport never goes to a green front light, and airport utility and always dispay an empty IPv4 address. I've tried everything, and can't get the airport to renew it's DHCP license.
Where am I going wrong? I've search the web, and tried the solutions I found. Is my 3 year old airport too old? or is my comcast box bad? I checked the airport firmware and I'm on the latest version.
After getting this working, I still have an OOMA to transfer over to the comcast modem. Am I kidding my self? Help please.
selina

ok, answering my own question, Turns out, there are three ways to do a hard reset on my airport extreme. Only the last method worked. The easy reset, from the Airport utility menu ( clicking the restore default setting) didn't make my airport talk to the new comcast cable modem. The second way, by pressing the reset button while power up didn't work. The harder third way, hold in the reset button and then plugging in the power cord did work. and the airport is now playing nicely with cable modem.   I wasted how many hours before reading this method in the apple support pages ? and then remember doing this trick once many years ago.
I also wasted a few hours trying to get ooma to talk on the new cable modem, and the hard reset key for OOMA to play nicely with a new modem can be complicated. This method requires it to be connected and working ( plug ooma tele into the older DSL network), hook a phone to it, dial * # * # 0 9 9, (star, pound, star,pound then 099) and saying yes.    That reset it to factory settings letting it reconfigure itself to a new modem gateway.
I still can't get into the gateway web page 10.0.0.1 to change the admin password, Don't advertise that. I get no reply to request or to pings. I think some comcast rep changed a port setting so I can't reach it. So I have an open wireless connection and unprotected.
I hate switching my network provider. Now I need to write it all down, for when I get fed up with comcast and decide to move to another provider.

My wife and I have are long-time Firefox users - 7 or 8 years, maybe more. We've loved using it over the years. Our ISP is Comcast (XFinity) -- always has been. Just recently we've had trouble loading Comcast to get our email.

A Comcast rep suggested this morning that we try another browser - we tried Internet Explorer. It ran great. Are you aware of any Comcast issues? Does this mean that we won't be able to keep our relationship with Firefox? We're running Firefox 6.0.

I have this ISP vs browser issue too .. It seems Brighthouse networks preferred browser is IE & FF clearly suffers with Brighhouse the offset is the usage is unlimited.. I use my laptop too much to go with any ISP that is not unlimited usage although would prefer the ATT laptop connect card if it were unlimited use..

I am having trouble with our Comcast e-mails. Going thtough the internet oprion they are fine, but not through your website.

When using your website to access Comcast and our e-mails the e-mails are disorganized and words above them are out of line. If I access Comcast through internet explorer the inbox and e-mails are normal. I have re-booted the computer countless times and reset the modem to no avail. It appears that the issue is with Firefox.
== This happened ==
Every time Firefox opened
== Yesterday, 5/3/10.

Same issue, not sure of resolution, have downloaded latest version of firefox.

Trouble setting up microsoft exchange with comcast e-mail...

I have tried several times to set up a Microsoft Exchange on my iPhone4, even called Comcast and obtained the Domain &Mail Server names, as well as other info not asked for in set up. Each time I'm told that the phone was "unable to verify". Can someone please help?
Thanks
Mike

Hi, I just got an iPhone4 (at last) and had the same problem - I couldnt not set up my Hotmail account as my default e-mail on the phone. I tried setting it up several times through the Microsoft Exchange option with no luck for the reason detailed by other posters. I set up my gmail account as the default and lived with it for a few days and then having re-read the posts on here in more depth I managed to fix it. I deleted my gmal account from the phone, selected 'other accounts' from the menu, typed in my hotmail details and Bingo! All fixed and functional and so easy to do that even this technophobe managed it.

Is anyone else having trouble with linking between Xfinity Comcast email and the new iOS7 on iPhone 4s ?

I downloaded the new iOS7 update for my iPad and iPhone 4s today. Everything works fine on both devices EXCEPT I get my Comcast emails but when I attempt to reply and send I get a message telling me it is not the correct STMP address/password.
I called Apple Support, they tried a number of things with me then suggested I call Comcast. Comcast charged me $49.95 to get tech support only to be told in 3 minutes or less: " sorry, it seems Comcast Xfinity and iOS7 upgrade are not communicating on iPhones.
They then told me to download the Xfinity mobile app and utilize my emails from there.
Totally inconvenient !
Is it an Apple fix or Comcast ?
Thanks
Jo

See the tip here,
https://discussions.apple.com/message/20096362#20096362
And here's Comcast's guide to email
http://customer.comcast.com/help-and-support/internet/email-client-programs-with -xfinity-email/
So comcast charges $50 to get POP/SMTP setup instructions?
That's annoying...

Anyone having trouble conisistenly downloading email from comcast server with IOS 5?

My Iphone 4 with IOS 5 just started having issues downloading email from comcast server consistently. It is working, but there is SOMETIMES a delay in download and then it works perfectly other times. Sometimes it tries to download the same 200 emails over and over. Anyone have any ideas? I have already deleted and re-added my email account, reset phone and still not working properly. Apple genius bar thinks it is a comcast issue IOS 5.

Hello David,
Please follow the steps provided here to properly configure your iPhone. This is a quide from another user. I you follow this exactly, the Comcast e-mail account will verify properly, and you will be able to send and receive all of your e-mail without having to create a Gmail account, as previously discussed. You can ignore their comment.
Thank you.
Best Regards,
-- Morris
Hyperlink: http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Can-t-configure-Com cast-email-on-iPhone-iOS-5/td-p/1099031

Comcast trouble

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