Comcast TV planner freezes everytime I try to open it. It works on all my other computers and in Explorer. How can I fix it.
The page loads part way and then just hangs up. The only out is to Ctrl/Alt/Delete and end program.
Freezing, or crashing?
ID on the Mac can produce reports that may (or may not) prove helpful in diagnosing the problem. I suspect this is something not directly related to InDesign, and maybe not to any of the Adobe apps directly since you seem to be having a problem in more than one. That often inidcates a problem at the system level.
Nevertheless, it won't hurt to try to gather the reports. You'll find driections for how to generate them, and to post them on Pastebin.com (then put a link to them here) so we can see what's going on at Adobe Forums: InDesign CS5.5 Not Responding
Do you happen to run a font manager? If so, which one, and waht version?
Similar Messages
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I am trying to authorise my new macbook air for i-tunes and it won't let me. I try to de-authorise all the other computers and it says I can only do this once a year and have to wait until the 7th Feb. It does not give me an option to authorise this computer
Always remember to 'de-authorize' you computer when selling or sending for service. If sending for repairs you might not get the same mother board or HD back and some how this counts as an authorized computer against your count.
MJ -
What can I do about itunes freezing everytime I try to do something substantial like erase all my duplicates
Where is your library file? If it is on a network share rather than a local disk that can cause a big slowdown.
Every change in the library requires that all smart playlists are reevaluated and the library is rewritten to disc. As your library grows the time taken to perform these actions will grow exponentially rather than linearly.
As to duplicates, I've written a script called DeDuper which you might find useful. See this thread for background.
tt2 -
I am in Saudi and trying to download navigon middle east. Every time I try to buy the app it will show up, says waiting and disappears. How can I get around it and not get lost on these crazy roads?
I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
safari will not even load. every time I try to open safari it will bounce in the dock once and then the it will not respond
Linc Davis
I have the same problem & have just reinstalled the snow leopard OS but safari still just bounces a couple of times in my original user account and then quits. It does work in a new user account I set up though. What is the explanation for that ?
Below is the report generated after re-installing the OS and restarting the Mac for the first time. The report obviously explains what happened but it is double Dutch to me as I don't understand code at all.
I would be fascinated to know how this problem has been caused. Is it my fault, or it it a software fault.
Previously a console report told a completely different story. Here is that first story from console:-
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 701 thread: 0xa30f type: 0xa code: 0x1000f8044 codeCnt: 0x2 flavor: 0x1000f8054 old_state: 0x1000f805c old_stateCnt: 0x2c new_state: 0x1000f702c new_stateCnt: 0x1000f7028
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] (com.apple.ReportCrash.Self[701]) Job appears to have crashed: Trace/BPT trap
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 700 thread: 0xa207 type: 0xa code: 0x7fff5fbfdf14 codeCnt: 0x2 flavor: 0x7fff5fbfdf24 old_state: 0x7fff5fbfdf2c old_stateCnt: 0x2c new_state: 0x7fff5fbfe43c new_stateCnt: 0x7fff5fbfe438
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] (com.apple.ReportCrash[700]) Job appears to have crashed: Trace/BPT trap
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 697 thread: 0xa20b type: 0xa code: 0x7fff5fbfdf14 codeCnt: 0x2 flavor: 0x7fff5fbfdf24 old_state: 0x7fff5fbfdf2c old_stateCnt: 0x2c new_state: 0x7fff5fbfe43c new_stateCnt: 0x7fff5fbfe438
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] ([0x0-0x6e06e].com.apple.Safari[697]) Job appears to have crashed: Segmentation fault
Then this is the report generated after re-installing the snow leopard OS & starting up for the first time:-
Process: Safari [425]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75345910~1
Code Type: X86-64 (Native)
Parent Process: launchd [368]
Date/Time: 2014-07-04 23:18:45.788 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 295131 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 448 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 06AFA3DC-CF84-4D45-844A-54B0F6E339C8
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Crashed Thread: 3 WebCore: IconDatabase
Thread 0: Dispatch queue: com.apple.main-thread
0 libxar.1.dylib 0x00007fff8447f320 xar_open + 25
1 com.apple.Safari 0x00000001001807e7 0x100000000 + 1574887
2 com.apple.Safari 0x00000001001808d6 0x100000000 + 1575126
3 com.apple.Safari 0x0000000100182b35 0x100000000 + 1583925
4 com.apple.Safari 0x000000010001493b 0x100000000 + 84283
5 com.apple.Safari 0x0000000100014561 0x100000000 + 83297
6 com.apple.Safari 0x0000000100012cc9 0x100000000 + 77001
7 com.apple.Safari 0x0000000100012ad7 0x100000000 + 76503
8 com.apple.Safari 0x000000010000b68c 0x100000000 + 46732
9 com.apple.CoreFoundation 0x00007fff857559fd -[NSSet makeObjectsPerformSelector:] + 205
10 com.apple.AppKit 0x00007fff8449d85b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1445
11 com.apple.AppKit 0x00007fff8449ba91 loadNib + 226
12 com.apple.AppKit 0x00007fff8449b1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
13 com.apple.AppKit 0x00007fff8449add9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
14 com.apple.AppKit 0x00007fff8449835b NSApplicationMain + 279
15 com.apple.Safari 0x0000000100009f1c 0x100000000 + 40732
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85263c0a kevent + 10
1 libSystem.B.dylib 0x00007fff85265add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff852657b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff852652de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85264c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85264aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85264a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85264e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85264aa5 start_wqthread + 13
Thread 3 Crashed: WebCore: IconDatabase
0 com.apple.WebCore 0x00007fff88dcb8a1 ***::HashMap<***::String, WebCore::IconRecord*, ***::StringHash, ***::HashTraits<***::String>, ***::HashTraits<WebCore::IconRecord*> >::get(***::String const&) const + 33
1 com.apple.WebCore 0x00007fff883eda10 WebCore::IconDatabase::getOrCreateIconRecord(***::String const&) + 48
2 com.apple.WebCore 0x00007fff883ece85 WebCore::IconDatabase::performURLImport() + 517
3 com.apple.WebCore 0x00007fff883eb6d8 WebCore::IconDatabase::iconDatabaseSyncThread() + 616
4 libSystem.B.dylib 0x00007fff85283fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85283e89 thread_start + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x00000000000000ff rbx: 0x0000000100ca3d20 rcx: 0x0000000100c1b550 rdx: 0x0000000100f80e10
rdi: 0x0000000100c1b538 rsi: 0x0000000100f80e10 rbp: 0x0000000100f80b60 rsp: 0x0000000100f80b20
r8: 0x0000000100f80d20 r9: 0x0000000000000000 r10: 0x0000000100cc59c4 r11: 0x0000000000000088
r12: 0x0000000100f80e10 r13: 0x0000000100f80e00 r14: 0x0000000100c1b538 r15: 0x0000000100c64000
rip: 0x00007fff88dcb8a1 rfl: 0x0000000000010202 cr2: 0x0000000000000018
Binary Images:
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Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3250824AS Q, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J, 7.54 GB
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd500000 / 5
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd510000 / 7
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0250, 0xfd520000 / 6
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 4
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0xfd300000 / 3
USB Device: My Passport 0741, 0x1058 (Western Digital Technologies, Inc.), 0x0741, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3 -
Using Mavericks' Spelling and Grammar in a Pages document causes Pages to freeze, Must Force Quit. How can I fix this problem?
Mavericlks Spelling and Grammar works in Pages when used manually. And it works automatically in Text and email.Another autocorrect bug:
I type a lot of lyrics, which tend to cotain words like ’cause and ’em instead of because and them.
I've set up autocorrect instances to change a plain apostrophe with an ending, single curly quote for these words, but they are invariably changed to a beginning, single curly quote mark by Pages. The only way I can get the correct curly quote is to type over the wrong quote manually and hope that I don't have to edit the rest of the word again, as this would cause autocorrect to kick in again and change the quote to the wrong, beginning curly mark again.
Does anyone know how to get around this tedious problem? -
Skype was working fine with the OS X Lion but ever since I upgraded, it has constantly been freezing. I've decided to drag it to trash and download the .dmg file from the Skype website once again. Are others facing the same problem?
Also, what are the associated files I should delete from the Library (Preferences, Caches etc) to remove Skype completely?Well, this problem is fixed. I deleted all the files associated with Skype from the Library. Reinstalled it and the main thing, unlinked Skype from Facebook. Now it works fine!
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I have an icloud account but my daughter also has an icloud account. We have them registered under different emails. When I try to sign her out of icloud on the computer it wants to delete calendar and contacts. how do i sign into my account with out messing up hers?
You need to setup your own user account on the computer to keep independent iCloud accounts, contacts & calendars. Then sign in to your iCloud account in your user account.
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i have had itunes downloaded on my computer before but the computer had to be repaired becuase it had viruses and now i cant reinstall itunes. whenever i try to install it again something pops up that says a fatal error has occured or something like that. does anyone know how this can be fixed?
the older version of bonjour could not be removed
Let's see if we can make some progress with that one first.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Hi im wondering if anyone can help me! When I try to receive my mail from my account a message pops up and says "cannot connect to server" I have tried things like deleting my account and adding it again, rebooting my Ipad, restoring my Ipad. it has all the latest update and still wont work Is there any one who can help me please?
I would try the router reset. That's sadly all I got.
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My MAC freezes everytime I try to open a picture in Chrome.
Every time I try to "save as" a picture in Chrome, my MAC freezes in Chrome. I can click outside of Chrome and use the picture, but cannot get Chrome to comeback, even if I Force Quit and restart it. Also, doing a soft "Restart" will not fix the problem...I have to manually press the on/off button of the MAC to be able to use Chrome again.
I guessed OS X (10.6.7) on the operating system (because I always install the latest updates)...I was unable to get any response when I clicked on "About this MAC".
Any help is appreciated!!!You have posted in the PPC iMac forum. Chrome does not run on PPC Macs, only on Intel macs.
If you are really running Snow Leopard 10.6 you have an Intel Mac as Snow Leopard does not run on PPC macs.
So no confusion here at all!
But either way, you have made a good case for getting rid of Chrome! -
Photoshop CS6 freezes everytime I try to open a file?
it happens every once in a while but this time it wont open any of my files. I tried restarting the computer. As soon as i click on File >Open. Photoshop freezes. Anyway to resolve this?
Please read these and proceed accordingly:
http://forums.adobe.com/docs/DOC-2325
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html -
I have just purchased the photography package on my windows 8 computer and everytime I open photoshop an error message pops up saying that windows has encountered a problem and needs to close the program. I am really frustrated that this is happening after I purchased this plan and would like to be able to use the product I have purchased
+1 to Chris' assessment.
Keep in mind that it's your responsibility to provide a problem-free working environment on your computer for Photoshop, and system software (such as display drivers) can have problems.
Look in your Windows Event Logs (specifically, your Application Log) for the info requested above on the specific crashes.
-Noel -
The requested URL "/zumablitz/?ref=bookmarks&count=0", is invalid.
Reference #9.1ed83bd0.1296679780.83aff6a , happens all the time now , how do I fix this?As you can see below, when I right click, I have no such option. In the User Account Settings, I'm operating as the "System Administrator".
Any other suggestions? -
I have the same problem. My desktop got into a big mess with permissions being altered to 'custom', locking me out of external disks as well as the computer slowing & other things going wrong.
Then safari suddenly refused to load & the only way to continue my law degree & other work was to set up another, new & empty account in which safari does work. The bizarre thing is it is using exactly the same safari app as the original account. I trashed the original non functioning safari app and re-downloaded it from the apple website but both the original & the new failed to work in the older account and both worked in the new account.
I used console as you advise and here is a screen shot of the message which says there is something wrong. But & how to sort it out ? What would have caused it ?
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 701 thread: 0xa30f type: 0xa code: 0x1000f8044 codeCnt: 0x2 flavor: 0x1000f8054 old_state: 0x1000f805c old_stateCnt: 0x2c new_state: 0x1000f702c new_stateCnt: 0x1000f7028
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] (com.apple.ReportCrash.Self[701]) Job appears to have crashed: Trace/BPT trap
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 700 thread: 0xa207 type: 0xa code: 0x7fff5fbfdf14 codeCnt: 0x2 flavor: 0x7fff5fbfdf24 old_state: 0x7fff5fbfdf2c old_stateCnt: 0x2c new_state: 0x7fff5fbfe43c new_stateCnt: 0x7fff5fbfe438
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] (com.apple.ReportCrash[700]) Job appears to have crashed: Trace/BPT trap
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 697 thread: 0xa20b type: 0xa code: 0x7fff5fbfdf14 codeCnt: 0x2 flavor: 0x7fff5fbfdf24 old_state: 0x7fff5fbfdf2c old_stateCnt: 0x2c new_state: 0x7fff5fbfe43c new_stateCnt: 0x7fff5fbfe438
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] ([0x0-0x6e06e].com.apple.Safari[697]) Job appears to have crashed: Segmentation faultSnow Leopard - OS 10.6.8 is what I use.
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