Comes With Music and (Finnish) Music Store

I have a Nokia N97 mini Comes With Music. There was an upgrade in Finnish Music Store in yesterday (09.09.2010). After that, I can not choose free downloads anymore. Somehow the "Comes With Music" button has disappeared, and every mp3 has a price. I tried to re-join to Ovi Music Unlimited but the client replies that I already have the Comes With Music rights. Any suggestions?
Solved!
Go to Solution.

I have had this exact same problem since mid-August some time. Been in contact with the Swedish Nokia Care people and they basically escalated it to some technicians in India. Still waiting for some form of response from them.
Also, can you transfer songs from OVI Music (the software I mean) to your phone? Because I can't do that either (I'm guessing because it requires that I access my account and get the DRM license - but like you pointed out, every mp3 has a price and there are no re-downloads available in my account anymore).
This is extremely frustrating. Sometime in June or July was the last time I could transfer songs from my computer to the phone (well, stuff I've ripped from my own CDs work fine of course, as well as songs that I've had on my phone prior to the CMW-MU switch).
"If the truth can be told so as to be understood, it will be believed."
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    Hi,
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    Hi
    try this patch for vista sp1
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  • Comes With Music membership extension

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    -------------quote
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    Tony.

    Sorry, I got it slightly wrong, it's £33.99, not £34.99. The whereabouts are in my previous posting. To repeat, within Nokia Ovi Player, on the top line click on account, then music account, then on the Extend green button and the message below appears. This might only appear when your subscription is due to expire within one month or has expired less than one month ago. This is obviously from the UK music store, (GB pounds) I don't know whether it is available in other Nokia territories. I haven't tried it - I found it too late. I now have a 'phone that I didn't really want and no access to transfer my existing music collection back and forward to my old 'phone or my new 'phone. This is by following the advice of the 'Nokia music team'. New 'phone = new account = new computer.
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    Hey man, yh i'm afraid i'm having the same sort of problem as you.
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    I registered when it had the other sim in.
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  • Comes with music activation code expired in 3 mont...

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  • Help. My new "Comes with Music" 5630 is not accept...

    Hi All,
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    Hi! I'm also having Exactly the same problem with my Nokia 5310 Comes With Music.
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  • Comes with music 5800

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    I bought my nokia 5800 March 30th 2009.  I really loved it not until now. 2 weeks ago, videos were not playing... I'm not sure how that it happened.  It was just pitch black with no sound. But it i can still download songs and play them. 
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  • Suplied activating pin comes with music not valid ...

    Hi there,
    Just picked up a brand new X6.
    When I try to activate my  one year free "comes with music" theres a message saying my pin is not valid for this region..
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    ok i just got the solution:
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    oviplayer://musicplayer/?setTerritory=sv-SE
    oviplayer://musicplayer/?setTerritory=da-DK
    oviplayer://musicplayer/?setTerritory=en-AU
    oviplayer://musicplayer/?setTerritory=zh-SG
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    For Windows XP, Vista Business/Enterprise and Windows 7 users:
    * Start/Orb > Run
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    * Even after doing this, you are not able to access the LIVE store, delete the MDataStore.db3 file and start Ovi Music Player again.
    * On the start-up screen, select correct country location
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  • Comes With Music / Nokia 5800 problems downloading...

    I've just got a new 5800 with Comes With Music and I'm having lots of problems! Hopefully you can help?!
    Problem 1 - the main problem! Downloads don't add to phone's music library
    The main problem is with downloading songs directly using my phone. Songs I download (using the mobile, not the PC) don't get added to my music library, and refreshing the music library dowsn't help. If I go to the music store, select 'options' and 'downloads' I can see a list of all the songs I've downloaded. If I select 'open' I can play the songs (one at a time), but they don't get added to the music library. If I press 'delete', I'm told 'File not found'. When I connect to my PC, I can't see these songs using the Nokia Music software, so can't transfer them to the PC. All very strange. Any ideas for how I can get these songs to add to the library?
    Problem 2 - Nokia Music software 
    This is just irritating rather than anything else. When I plug my phone to my PC and use Nokia Music, the little phone icon has the caption 'Nokia N95'. But the phone I've connected is a 5800! My old phone was an N95...
    At first this meant I couldn't sign up to CWM using my pin, because I was told it isn't compatible with this phone. So I had to sign up using the phone rather than the PC, and then use the log-in details on the PC to access music. This has worked and means I can download songs to my PC and transfer them to my phone, but it was a pain to get there.
    Problem 3: Nokia Music website doesn't work
    To add insult to injury, when I look for some help on the nokiamusic.co.uk website I'm told I need a new flash player. So I download the new flash playe, and I'm still told I need a new flash player. Brilliant. Incidentally, at the bottom of the page it says"Click here if you're quite sure to have Flash Player installed" which is gramatically a lot of nonsense.
    I've always got on well with Nokia, but frankly I've had a nightmare week trying to get this new phone up and running and I'm very disappointed with them. The help-line isn't much use either. Anyway, any help on the above would be really greatfully received.
    Ryan

    Hi!
    For your first problem, are you accessing Nokia Music Store on your mobile through the webbrowser or via the application in Music Menu? If you are using the web browser, try using the application.
    If you are using the application already, have you tried with different access points? (i.e. WLAN, different operator interet access points) Also make sure that you have a memorycard in your phone which is compatible with the device, might be worth trying to re-format it and then try again?
    For your third problem, have you tried to access nokia music store through Nokia Music program on your PC? (Click on Store tab). And which browser are you currenlty using to access it?
    Cheers,
    elin
    http://www.nokia.com/support

  • Comes With Music no Play Rights

    I've just bought a 5310 pay as you go Comes with Music package, everything installed without a problem and I can download whole albums - however I can't play anything on my registered pc and I can't transfer to the 5310.
    The properties on the the downloaded music files show no play rights and I get an Unexpected error CD002781 whenever I try to play anything. The Music application says the PC is registered. Has anyone else had this problem?
    Solved!
    Go to Solution.

    Could you try to reset the DRM folder on your PC?
    Before you proceed with the following, please note that you will lose the licenses for all Windows Media DRM content when resetting your DRM folder for any
    The Comes With Music content will be able to get another licenses from the Nokia store, so that will not be a problem.
    To reset the DRM folder do the following (intructions for vista and XP from www.music.nokia.com/support):
    If your computer has Microsoft Windows Vista:
    To reset the DRM files on your PC, first close Nokia Music if it is running, and do the following:
    1. Select Start > Computer > Organize > Folders and search options.
    2. Select View > Show hidden files and folders.
    3. Unselect Hide protected operating system files/folders and Hide extensions for known file types.
    4. Locate your DRM folder. The folder is located at C:/ProgramData/Microsoft/Windows/DRM. If you cannot find the DRM folder, go through the steps above carefully, and ensure that the correct options are set.
    5. Rename the DRM folder "DRMBACKUP".
    If you now attempt to play the DRM protected tracks from Nokia Music Store, your system will perform a security upgrade, which resets all the necessary DRM files. Each track requests a new license when you first play it.
    After going through these five steps you should be able to play your tracks.
    If you computer has Microsoft Windows XP:
    To reset the DRM files on your PC, first close Nokia Music if it is running, and do the following:
    1. Select Start > Run, type "control folders", and press Enter.
    2. Select View > Show hidden files and folders.
    3. Unselect Hide protected operating system files/folders and Hide extensions for known file types.
    4. Locate your DRM folder. The folder is located at C:/Documents and Settings/All Users/DRM. If you cannot find the DRM folder, go through the steps above carefully, and ensure that the correct options are set.
    5. Rename the DRM folder "DRMBACKUP".
    If you now attempt to play the DRM protected tracks from Nokia Music Store, your system will perform a security upgrade, which resets all the necessary DRM files. Each track requests a new license when you first play it.

  • Comes With Music Pin Code

    How do I retrieve my comes with music pin code if I have lost it?

    What is the circumstance of the error? Have you changed something related in the PC or perhaps done a system restore to a previous date? Has anything happened to the phone like a software update?
    It appears for whatever reason that your PC and/or phone is not being recognised as a CWM device. If the phone is at fault, formatting the memory card usually helps. I'm not sure what could be causing the issue if it is PC-related, but perhaps try this (it is actually the solution for a different issue, but it might work):
    If you are using Windows XP 32/64:
    Uninstall the Nokia Music application. Once removed from the PC, delete or rename the MDataStore.db3 file in C:\Documents and Settings\<username>\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase. Then reinstall the Nokia Music client again and attempt to download the music content.
    If your are using Windows Vista 32/64:
    Uninstall the Nokia Music application. Once removed from the PC, delete or rename the MDataStore.db3 file in C:\Users\<username>\AppData\Local\Nokia\Nokia Data Store\DataBase.  Then reinstall the Nokia Music client again and attempt to download the music content.

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