Comes With Music - "Unable to acquire license" err...

I have a N97 with Comes With Music. Since the past week, I have been unable to download tracks from the Music Store. I log in to my CWM account as usual, but everytime i click on the download button after selecting a track, it just gives me the error message "Unable to acquire license". 
Anyone else experience this problem? How do I fix this?

missmiami wrote:
Can anyone help please.  I have a new nokia 5310 CWM but I can't xfer my music off my laptop onto it.  I lost all my original downloads cos my original CWM phone broke.  My subscription has expired but I am still entitled to the tracks on my laptop, plus I pay insurance on my phone, which surely means I should be able to have my old music on my new phone, at the moment I'm worse off
Provided that your new device is a Comes With Music-compatible device, you can have your account transferred to the new device, you need to contact your local Nokia Care helpline and ask for the registered device to be changed. You will need to provide your music store username, the old IMEI number and the new IMEI number.
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Similar Messages

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    Hi,
    Most of the time, the reason behind this issue is that a user has 2 services subscribed into, a Comes With Music service and a Nokia Music Store Service. If you sign up and you are being charged, that indicates that you are on the Nokia Music Store.
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    I have had this exact same problem since mid-August some time. Been in contact with the Swedish Nokia Care people and they basically escalated it to some technicians in India. Still waiting for some form of response from them.
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    You presumed wrong. If you wanted the "comes with music" version you needed to ask for it as not all retailers sell it.  The nokia website shows both versions of the N95 8GB.
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    Could you try to reset the DRM folder on your PC?
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    Moderator's Note: This post is edited. Publishing of any personal information is not allowed in the Nokia Forum.

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  • Numerous problems with Nokia Comes with Music on 5...

    Hello,
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    Make sure you are browsing Nokia Music Store in Comes With Music mode, and not Purchase music mode. This is indicated by a button next to the sign in button in Nokia Music.
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  • Comes With Music - Doesn't Work

    Can anyone tell me how I can actually use the service I have paid for? Every time I try to join up, the Nokia Music Store application crashes. If I try and sign in to the Nokia Music Store with the phone connected, it crashes. The PC suite works fine by the way and the Music Store works fine without the phone connected as I paid for a track to make sure it worked.
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    Hi
    try this patch for vista sp1
    http://europe.nokia.com/A41447283#uniq=1230311349600&qt=crash〈=en&wsid=1008&comp=nokianokiamusicstor...(if you cant copy/paste url, go to this page http://europe.nokia.com/A41447283 and type crash in the search box)
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  • Comes With Music membership extension

    I have been a satisfied (most of the time) subscriber to Comes With Music membership (UK) since 26 Ocbober 1969. On 26 September 2010 I got an e-mail from "The Comes With Music team" ([email protected]) which I have pasted below.
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    So I "needed" to buy a new mobile. The "exclusive offers" were two choices, a 5800 at UK Pounds 249 or a N97 mini at UK Pounds 409. I already use a 5800 and the N97 costs more than I care to pay for a 'phone.
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    Sorry, I got it slightly wrong, it's £33.99, not £34.99. The whereabouts are in my previous posting. To repeat, within Nokia Ovi Player, on the top line click on account, then music account, then on the Extend green button and the message below appears. This might only appear when your subscription is due to expire within one month or has expired less than one month ago. This is obviously from the UK music store, (GB pounds) I don't know whether it is available in other Nokia territories. I haven't tried it - I found it too late. I now have a 'phone that I didn't really want and no access to transfer my existing music collection back and forward to my old 'phone or my new 'phone. This is by following the advice of the 'Nokia music team'. New 'phone = new account = new computer.
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    You can buy an extension here
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  • N97 mini & comes with music

    Got N97 mini on vodafone and want to get the free comes with music.  How do I do this?  How do i get a pin and register.  Can locate seeing anything in the box about this.  Tried Customer Support but did not answer.

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  • Comes With Music question

    If I get a comes with music handset and save the tracks to my memory card, if I put that card in a different handset, will I be able to play the music?
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    Knowledge not shared is knowledge wasted!
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