Command Center keeps reverting to CPU fan manual mode

some background:
i've had this system for a few months now running with no issues. back when i just got it, i ran into a problem with MSI Gaming App, where the 3 fixed modes would either run unjustifiably loud for the temps, or too quiet and hot. this is in comparison to prior installing the application. after i uninstalled it, the fans continued to behave as if on Gaming Mode, which was the last setting before removal of the application. being unable to trace the source of the setting, i did a Windows restore point to just prior first installation of the Gaming App, and sure enough - the fans calmed down, and temps returned to manageable ~32c.
today i gave a try to these apps seeing that they went through some upgrades. i played around with MSI Gaming App, and the Command Center to try the OC Genie/OC Mode features which appear to be the same thing. After noticing very marginal improvement in benchmarks i decided to go back to normal.
In the course of rerunning different benchmarks with and without OC Mode, i noticed that every time the system would reboot out of the OC Mode into Silent Mode, the fans would spin, but be rather quiet and temps would start to rise 50 and over with practically no load on the system. If i rebooted back into Gaming Mode, the fans would be loud, but with no system load the temps still about 10 degrees higher than before i installed these applications.
In Command Center i noticed that after each such reboot, the CPU fan always gets reverted to Manual Mode. I would change this to Smart Mode and hit Apply, yet after the next reboot the fans would again be in Manual Mode. I'm on the verge of again doing a restore point to get rid of these apps once and for all, but before i do that does anyone have any ideas of what is happening? this seems like clearly a software issue, as without involving MSI software the fans and temps behave just fine.
I found another thread where this was reported with another mobo, another processor, and a much earlier version of CC 1.0.0.83 or 87. mine is 1.0.0.97.
thanks for your time.

i5-5690K @3.5
32gb ram
MSI Gaming 5 mobo MS-7917 v1.11
Phantek Primo Enthoo SE case w/ 5 fans
Phanteks PH-TC14PE CPU Cooler
Gigabyte G1 970 SLI
bios settings match the command center, and vice cersa
it gets reset to Manual when coming from OC mode to either Gaming or Quiet.

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Command Center keeps reverting to CPU fan manual mode

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