Command F [find] function not working in Word 2011

It seems that my Command F function is not working properly...when I look for a term that I KNOW is in my document, sometimes it won't locate it. Sometimes it will only locate one instance of the word [in the sidebar] when the word actually appears multiple times in the document.  And, if the word appears in my footnotes, the command F function will then only highlight the instances in which that word appears in the footnotes, but not in the main text [again, in the sidebar].  I've also noticed that the spotlight function does this as well [ie, I will use spotlight to search for word documents containing a certain term, and although I KNOW the term is in a certain document, spotlight will not identify that document as containing my search term].
These documents are a mix of ones that I created using Word 2011 and previous versions - the problem happens consistenly across all word files. And I'm not specifying any particular case for the terms (ie, I'm not searching for "Coffee" with a capital "C" and not getting any results because only "coffee" appears in my document).
I'm running Word 2011 on Lion OS.  Please help - this is driving me insane.....

Sorry, this is the Office forum for Windows platform. Office for Mac related questions should really be posed in the following forums:
http://answers.microsoft.com/en-us/mac
Thanks for your understanding.
Tony Chen
TechNet Community Support

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