Comment mettre la version d'essai de Premiere elements 13 en français?

gerrytown
I would assume that you click on Buy instead of Continue Tryout in the message that you get each day of the 30 day tryout.
Is there a problem in doing that? Or it is that the tryout version is in one language and you want to purchase the program
with a different language than the tryout? What language did you set for the tryout? Did you have a choice for French at that time?
According to the Adobe web site Premiere Elements 13 download page
System requirements and supported languages:
Get the full list of system requirements here. The trial is currently available in English, French, German, and Japanese for Microsoft Windows and Mac OS. Additional language versions for Windows are also available.
I would contact Adobe Sales to confirm the details of what you have before you make the actual purchase transaction.
ATR

Similar Messages

Comment telecharger une version d'essai de photoshop element 12 sur mes 2PC ??

bonjou
je ne sais plus à qui m'adresser ?

briclo
I am not sure if you do not know the how and where for downloading the try out version of Photoshop Elements from Adobe or whether you just want to know how to do that for two of your computers.
First, this is the Premiere Elements Forum (video editing). Photoshop Elements (photo edting) questions should be placed in the Photoshop Elements Forum.
http://forums.adobe.com/community/photoshop_elements
Be that as it may, the Photoshop Elements 12 tryout download can be found at the following link where you follow the instructions to get the free 30 day tryout.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
After you go through the process for the first computer, if you have a second that you want to use for Photoshop Elements 12, you could try putting the installation folder from the download on a USB Flash Drive and transferring the installation files to the second computer.
I think that you cannot/should not run each of these copies at the same time. Not sure on that point. I seem to recall something in the Adobe Agreement about this. If in doubt, contact Adobe.
http://helpx.adobe.com/contact.html?product=photoshop-elements&topic=downloading-installin g-and-setting-up
When the above link opens, click on "I still need help." to bring up Adobe Chat.
A moderator may move your question to the Adobe Photoshop Elements Forum. But for now, please review the above and determine if any of the above works for you.
Thank you.
ATR

Comment quitter cette version d'essai ?

APE12 traite mes videos en versions d'essai alors que j'ai acheté le logiciel en boutique, que j'ai installé le logiciel grâce au dvd fourni et que je me suis inscrit sur le site adobe avec le numéro de série. Comment quitter cette version d'essai ?

mcbb wrote in French
(Google Translate)
How to quit the trial version?
November 22, 2013 6:42 AM
APE12 treat my videos in trial versions, so I bought the software shop, I installed the software supplied with the dvd and I registered on the site with adobe serial number. How to quit the trial version?
My Reply In French
(Google Translate)
Lorsque vous avez la Premiere Elements 12 tryout et vous achetez le produit ailleurs, vous pouvez faire deux choses:
Insérez le numéro de série de la boîte achetée dans le tryout dans la page qui vous demande d'acheter ou de poursuivre le tryout.
ou
Désinstallez le tryout via l'habituel Route Panneau de configuration, faire un CCleaner parcourir (régulier et registre), puis installez de vous disque d'installation (mieux avec antivirus et les pare-feu désactivé) et en insérant le numéro de série lorsque demandé.
Si vous avez besoin de désactiver Premiere Elements 12 pour une raison quelconque, vous le faites dans un projet ouvert via le menu Aide / Inscrivez-Off. Dans les versions précédentes, c'est le menu Aide / Désactiver.
Vous ne pouvez pas avoir deux copies du même numéro de série achetée sur un ordinateur.
S'il vous plaît en revue et laissez-nous savoir si vous avez d'autres questions.
Je vous remercie.
http://www.adobe.com/products/premiere-elements/faq.html#trial-information
ATR
English Version of My Reply
When you have the Premiere Elements 12 tryout and you purchase the product elsewhere, you can do two things:
Insert the serial number from the boxed purchased in the tryout in the page that asks you to BUY or Continue the tryout.
or
Uninstall the tryout via the usual Control Panel Route, do a ccleaner run through (regular and registry), and then install from you installation disc (better with antivirus and firewalls off) and inserting the serial number when asked for it.
If you need to deactivate Premiere Elements 12 for any reason, you do that in an open project via Help Menu/Sign Off. In prior versions, that is Help Menu/Deactivate.
You cannot have two copies of the same purchased serial number on one computer.
Please review and then let us know if you have further questions.
Thank you.
http://www.adobe.com/products/premiere-elements/faq.html#trial-information
ATR

I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an

I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system

If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Where can I download a trial version of Adobe Photoshop Premiere Elements 10?

Where can I download the trial version of Adobe Photoshop Premiere Elements 10?

You can download the trial version of the software using the link below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
Photoshop/Premiere Elements 10: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

How many computers can I install the disc version of PSE and Premiere Elements on?

Probably going to get the disc version, I have a laptop and a computer and I saw that there was no disc questions, so.. please help me and
Thanks!
-Owen

Thanks Mylenium!
Sorry for the late reply though - thanks for the quick one!
-Owen

Salut, comment faire un ralenti sur Adobe premiere elements 11?

comment faire pour de ralenti sur Adobe premiere elements 11

Bonjour, cette page de l'aide (que je vous conseille de consulter) devrait vous aider: http://help.adobe.com/fr_FR/premiereelements/using/WS9D8FF75A-111C-49ae-B378-F5F356B21FB8. html

Premiere Elements 9 PC: Major Importer Failure

I think that I have gone down every troubleshooting road on trying to discover why "all of a sudden" Premiere Elements 9 PC will not import anything via Get Media/Files and Folders into its Organize interface as is its default behavior. The program fails at that point and shows the message "the program is not responding". Yet if you force the closure of that particular project and reopen a new one, you find that those media that failed to import into Organize in the first project now are live and well in the Organize of the new project. You can drag them from the Organize to the Timeline and use them in this new project. All other functions of Premiere Elements 9 PC appear unaffected by this import failure. AND, source media can be video (any format and size) and photos (any size). This happens even with import of the first and only file being a jpg (800 x 600 pixels).
My history of Premiere Elements 9 PC/baddrivers.txt file/ and "incompatible driver messages" is well documented in these forums. That involved Windows XP Professional SP3 32 bit and a NVIDIA display card. And, I have been moving along successfully with Premiere Elements 9 PC for several months. About two weeks ago, I upgraded my computer to Windows 7 Professional 64 bit Intel Graphics Card, and Premiere Elements has been performing great until yesterday when what I call "major importer failure" struck. The computer has about 800 GB free hard drive space and about 2.5 GB out of 4.0 GB of available RAM. All of this worked great for about two weeks and now suddenly this yesterday. Did I do anything different or unusual? I think not. I also have Premiere Elements 7 and 8 on this same new computer, and they continue to function perfectly in all respects, whereas Premiere Elements 9 does not. AND, yes I have had the Premiere Elements 9.0.1 Update installed and in use before and after the importer failure.
Troubleshooting has included
a. Uninstall/Reinstall from Premiere Elements 9 installation disc + uninstall/reinstall of QuickTime + Photoshop Elements 9 as well.
b. System Restore (as well as a restore of an earlier version of the installed Premiere Elements 9.
c. Removal of possible interferring program, such as, Nero InCD.
d. Removal of recent Windows Updates
e. Uninstall/reinstall of Intel driver since at one point in the failure the Edit Mode Monitor was displaying part of the Disc Menu Section while the program was in the Organize Mode.
f. Have looked at permissions, running as Administrator, etc.
One of the things that I will try this morning is installing Premiere Elements 9 PC on the previous system Windows XP Professional SP3 32 bit to see if there is any major importer failure there at this time.
If anyone has the time, I would appreciate any comments on a troubleshooting avenue that I may have overlooked. This appears to be another Deja Vu all over again. I hope not.
Thanks.
ATR

Neale
Thank you for your interest in this issue.
I still have not pin pointed why my Premiere Elements 9 works great EXCEPT it will not import media into the Organize with Get Media/Files and Folders and attempts to do that drive the program into unresponsiveness and extreme difficult closure, even with the Task Manager.
Yes, I have already looked at the workaround that you suggested for moving forward in my Premiere Elements 9 PC project, that is, entering all my source media into the Elements Organizer (can do from Photoshop Elements side) so that the source media thumbnail will be in the Premiere Elements Organize "ahead of time", and I will not have to depend upon Get Media/Files and Folders to get that job done.
But, until I hit the key to this, I think I have an almost perfect better way. My computer is now Windows 7 Professional 64 bit that comes with the Windows XP Mode. Essentially what you have in this mode is a virtual Windows XP Professional SP3 32 bit machine (best I can determine, Microsoft Generic Card). I can install Premiere Elements 9 (same serial number as on the Windows 7), and IT WORKS, no problem with the Get Media/Files and Folders. The one glitch in this perfect solution is setting up to burn to DVD. The Windows 7 Windows XP Mode Virtual Machine will not recognize installed internal DVD/CD drives when you go to write a DVD. The explanation is that the optical drive in XP Mode is a virtual device - read only. I have confirmed this. In order to use Premiere Elements 9 PC burn to disc in this Windows XP Mode , my answer here appears to be plugging in an external DVD burner USB and then using the USB Attach of the Windows XP Mode.
When Premiere Elements 9 PC was released, I was forced into much troubleshooting of the display issues which are very widely documented here. But then I was using "a real" Windows XP Professional SP3 32 bit" with a NVIDIA card. In the trial version, the BadDrivers.txt and VideoRenderer.dll got me through that episode. For me, the purchased version "essentially" was not afflicted with these same problems, and it has been running great. Now when I go to a new computer system for better performance/greater computer resources (by the way, Intel HD Graphics card), Premiere Elements 9 runs great for two weeks and then this no Get Media/Files and Folders matter sets in accompanied by program going completely knocked out by the event. In all of this, old or new, I have Premiere Elements 7, 8, and 9 installed on the same computer. While Premiere Elements 9 is being hit with these issues, Premiere Elements 7 and 8 are not , same computer environment, same source media, same project preset, et al. For me, the Premiere Elements 9.0.1 has not hit the mark.
I have done extensive troubleshooting of the this current matter, too long and involved to go into now. I am preparing a full detailed description of the issue and the troubleshooting that went into the search for a fix. I will be posting it at the forum that I frequent. When I post it there, I will supply a link to it for whomever is interested. I have filed a bug report with Adobe on this matter in abridged format as per the space provided in its bug report online form.
Thanks again for posting.
ATR

Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?

Is Adobe Premiere Elements 10 compatible with Windows 8? Or maybe it will have problems?

Riccardo Pesare
I have Premiere Elements 10 on Windows 8.1 64 bit, and it runs well there.
But, I must disagree with SG when he writes
It will likely run. But it will not be able to take advantage of Windows 8's advanced architecture (including the 64-bit operating system and ability to access more than 4 gigs of RAM).
You can prove to yourself that Premiere Elements 10 is a 64 bit application running on Windows 8 64 bit. To do this use the Process Explorer Sysinternals and add a Image Type Column readout. When you do this for Premiere Elements 10, 11, or 12 on Windows 7, 8, or 8.1 64 bit, the readout tells you that you are working with a 64 bit version.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
And, as a 64 bit application, Premiere Elements 10, 11, or 12 Windows should be able to take full advantage of the 64 bit system when Windows 7, 8, or 8.1 64 bit.
I suspect SG is thinking Mac not Windows in his comment. It is my recollection that Premiere Elements 10 Mac is still a 32 bit application on 64 bit system. And, you are using Windows, not Mac.
We will watch for his clarification on this point or for support for what he posted as is.
ATR

Premiere Elements 8 Initial Impressions

Premiere Elements 8 First Look: Part 1.
Photoshop Elements 8 and Premiere Elements 8 are now installed on my Windows XP SP3 with about available 1 GB RAM and 70 GB free hard drive space and the virtual memory controlled by the operating system…not great for a heavy duty project, but adequate to overview the programs.
1. Download & Installation. Both programs took about 3 ½ hours to download, using high speed DSL. Premiere Elements 8 downloaded and installed without problems. Installation went much quicker. But, Photoshop Elements 8 download did present challenges, first, it kept downloading Premiere Elements 8 instead of Photoshop Elements 8. Finally in the early hours of the morning, the download from the Adobe site was named Photoshop Elements 8. Great, except, once downloaded it would not launch. The launcher did not know what to do with the .7z file. Download and use of WinZip took care of that. My default browser Mozilla Firefox was worthless for the download of either Photoshop Elements 8 or Premiere Elements 8, but no problems with my Internet Explorer 6. I had this same problem with the Photoshop Elements 7/Premiere Elements 7 downloads last year.
2. Premiere Elements 8
a. Organizer. I would take exception to Steve Grisetti’s picture of the Organizer in “What’s new in Premiere Elements 8?”, but maybe I was overly optimistic by “The most visible change to version 8 is that the Organizer is no longer a sub-program of Premiere Elements and Photoshop Elements. It now lives as its own, separate, pretty much independent program – behaving more than ever like its professional big brother, Adobe Bridge.” He went on to say “In version 8, both programs have equal access to a single, full-featured Organizer.”
Here is my dilemma for some who want a separate video and photo catalog. If you had Photoshop Elements 7/Premiere Elements 7, you could create additional catalogs in Photoshop Elements 7. Premiere Elements 7 could use one of these catalogs, but could not create new catalogs. So then, you could have a photo catalog displaying in the Photoshop Elements 7 Organizer and a video catalog displaying when you opened Premiere Elements 7. You cannot do that anymore, and File Menu/Catalog is gone in Premiere Elements 8. You still cannot create catalogs in Premiere Elements 8, so, if you just have Premiere Elements 8, you have ONE catalog. If you have Photoshop Elements 8 and Premiere Elements 8, you can create additional catalogs in Photoshop Elements 8 that can be used in Premiere Elements 8, but these programs will display the same ONE catalog.
b. Project Presets. The “New Preset” button is gone. The categories of the presets for NTSC and PAL remain the same: AVCHD, DV, “Hard Disk, Flash Memory Camcorder”, HDV. However, two choices have been added to the “Hard Disk, Flash Memory Camcorder” categories. Now we have HD 1080i30, HD 1080i30 (60i), Standard, and Widescreen. Here I have a problem reconciling the names and the descriptions. It was my understanding, in Premiere Elements 7 for standard and widescreen in this category, this preset category reverses the Fields: from Upper Field First to Lower Field First in Premiere Elements edits. So, now with these new choices described as follows:
HD 1080i30: 1920 x 1080i; pixel aspect ratio = square pixels (1.0); camcorders like JVC GZ-HD7; 16:9 interlaced HD video at 29:97 frames per second.
HD 1080i30 (60i): HD video from 1440 x 1080i camcorders; 16:9 interlaced HD video at 29:97 frames per second HDV 1080i Anamorphic.
When thinking HD 1080i30 preset….the JVC camcorder captures to a progressive sensor, assumed at 30 frames per second, and can record to it’s built in hard drive as 1920 x 1080i with 30 frames per second each frame with 2 fields. So, what prevents us from calling this preset HD 1080i30 (30p) Square Pixel?
When thinking HD 1080i30 (60i))…the camcorder involved captures to an interlaced sensor at 60 fields per second, and can record to it media as 1440 x 1080 with 30 frames per second, using a HD Anamorphic. So, what prevents us from calling this preset HD 1080i30 (60i) Anamorphic?
When I start comparing preset choices, the only reason for using these “Hard Disk, Flash Memory Camcorder” new choices appears to be, like for standard and widescreen, to have the Fields reversed. Do you agree? Any comments on the nomenclature for these new preset choices?
3. Adobe Folder, folders and files
If you go to the default location of the Adobe Folder (My Documents\Premiere Elements\8.0), there are some differences there:
For Premiere Elements 7 and earlier versions there were:
Adobe Premiere Elements Previews Folder
Encoded Files Folder
Media Cache Folder that piled up with conformed audio files (.cfa and .pek)
Project Prel file
Styles Folder
And sometimes 2 .log files
Now in Premiere Elements 8, the Media Cache Folder is gone and we have the arrangement:
Adobe Premiere Elements Previews Folder
CA Object Track Results
Encoded Files
Layouts
Styles Folder
(You no longer see the endless conforming of DVD Menus (not even used) at the beginning of the project. But, I am still trying to figure out what they did with the conformed audio files (.cfa and .pek). More on that next time, along with Premiere Elements 8 Exports as well as Photoshop Elements 8/Premiere Elements 8 intergration.
ATR

I have not gotten to Part 3 yet. This is an add on to the last add on.
I tried to find the Premiere Elements 8 Read Me file since those Read Me files usually contain "Known Bug Messages". I could not find that Adobe had put it online, but I did dig it out of the try out download folder. Here is the excerpt on Premiere Elements 8 known bugs/issues:
Adobe Premiere Elements 8.0 Known Issues
Importing Adobe Premiere Elements 3.0 and 4.0 Projects
• Effect keyframes in Premiere elements 3.0 projects may not import correctly
Capturing and Importing Video
DV Device control will be disabled and capture will not proceed normally if sound card is not present or offline.
·         If capture is interrupted by a system event such as switching users, locking the system, or the screensaver, the duration of the captured file will be much shorter than expected. It is recommended to disable the screensaver before starting capture, and to avoid any actions that may interfere with the capture.
·         For live capture from DV camcorders, you must first disable scene detect.
·         When importing some Flash files a “Macromedia Flash Player security" message reading “Flash player has stopped potentially unsafe operation" may appear. Click “OK”, and the file will import normally.
·         When capturing form HDV camcorders you may see interlace lines in the preview window, The interlace lines do not appear in the captured video
·         Divx files may not be imported properly and sometimes import only audio or video part of it
·         After completing time-lapse capture, it may take some time for the organizer to update and display the thumbnails for the captured files. Still images captured using Stop Motion are not added to the organizer.
·         Importing media from some devices requires that the drivers provided with devices are installed
·         Stop Motion capture is not supported for HDV camcorders.
Organizer
•       When reconnecting missing media, each grouped scene must be reconnected individually
Edit
·         If issues are seen with color in preview, switch to CPU playback mode by un-checking “Enable GPU Playback” checkbox in Edit>preferences>General and restart application after saving your project.
·         Generation of thumbnails for DVD scene menus may take longer than expected when using HDV content.
·         Organizer may exhibit performance issues with large catalogs (5000-10,000 files )
·         With some GPU cards enabling “Accelerated GPU Effects” may cause the preview to be zoomed in.
·         Voice over narration may not be recorded using a mono USB microphone
·         When previewing audio mixes, pops may be heard as the CTI passes form one clip to the next. These pops will not appear in your exported movie
Audio mixer sliders may become “sticky” when mixing clips that have been time stretched
·         [Japanese & Chinese Simplified SPECIFIC] When application is installed to path that contains double byte characters path, GPU effects/transition will not function.
·         [Japanese SPECIFIC] Inputting ¥ symbol in Menu templates produces a backslash ( \ )
Photoshop Elements Integration
• In Photoshop Elements, choosing “Edit in Adobe Premiere Elements” may not bring the Adobe Premiere Elements window to the foreground.
• If a Photoshop Elements slideshow is sent to Adobe Premiere Elements, further edits in Photoshop Elements will not be reflected in Adobe Premiere Elements.
• Images saved in Photoshop Elements in BMP mode using the Advanced Settings cannot be imported into Adobe Premiere Elements. This includes images created using Adobe Premiere Elements Freeze Frame function and sent to Photoshop Elements for editing. If the image is saved using Photoshop Elements Advanced Settings, it cannot be returned to Adobe Premiere Elements, and as result, the original, unedited Freeze Frame image will be used.
• Send to Premiere Elements 8.0 will not work from older versions of Photoshop Elements
Exporting Movies
• Export of movies to the root directory of any drive (e.g. D:\) may fail.
• When exporting movies over one hour to MPEG2 format, the render dialog may continue to be displayed for a period of time after the render progress bar appears to have completed. Rendering is still occurring until the render dialog boxes closes. Clicking Cancel before the render dialog box closes will interrupt this process, and your export file will not be created
• For play back on a PSP, movies must include both audio and video. Movies exported with video only or audio only will not play back on the PSP.
• Archival of projects with Type 1 DV-AVI files is not supported.
• If standard definition menu templates are used when burning to Bluray, menu images s will appear of low quality
• When attempting to burn a Bluray disc to a previously burned disc, you will see an error message indicating that the disc is incompatible, instead of an error message indicating the disc is full.
• Movies exported in H.264 format may have a few white frames added to the end
• Movies exported in MPEG2 format may be a few frames shorter than the original movie
This seems to answer my question about Photoshop Elements 8/Premiere Element 8 integration regarding slideshows, but may be of more widespread interest to others for the other "known bugs" cited by Adobe.
ATR

Can't start Adobe Premiere Elements 13 video editor.

It says: "Adobe Premiere Elements 13 has stopped working" without additional details. It doesn't close, it is not frozen, but it does not work.
I tried Adobe Premiere Elements 12 (trial version) which had no problem at all on my PC. I'm using the 64 bit version on Windows 7. I've tried to re-start the pc, to uninstall PRE 12, but this does not work. I have access to the Organizer though. Has anyone manages to get PRE 13 installed?

chti_gaby
Thanks for your follow ups.
Let us focus on Premiere Elements 13 Windows 7 64 bit computer.
Let go through the usual drill questions...
a. Does problem exist with and without the antivirus and firewall(s) disabled? Is your antivirus program McAfee?
b. Are you running the program from a User Account with Administrative Privileges and have also selected and applied Run
As Administrator to the desktop icon of the program?
c. Do you have the latest version of QuickTime installed on your computer.
d. Can you open the program using the Adobe Premiere Elements.exe file instead of the Adobe Premiere Elements 13.exe?
See Local Disk C\Program Files\Adobe\Adobe Premiere Elements 13\
Please consider
a. Go to Control Panel/Programs and assure that Adobe Premiere Elements 12 and 13 are not showing as installed programs.
If they are, uninstall.
b. Do a free ccleaner run through (regular and registry parts) to get rid of any leftovers from incomplete installs or uninstalls.
https://www.piriform.com/ccleaner/download
c. Reinstall Premiere Elements 13 with antivirus and firewall(s) disabled.
The following is what was helpful for me when I ran into problems with Photoshop Elements 12 and Premiere Elements 12 installs.
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Depending on how the troubleshooting is progressing, you may want to consider exploring these possibilities.
We could get into video card/graphics card, etc, but your comments on your initial experience with the Premiere Elements 12 tryout
make me hesitate on exploring that aspect of the troubleshooting now.
Please review the above and then we can decide on the next course of action.
Contacting Adobe via its Adobe Chat is a possibility since you have a purchased version of the current version (13), but let us see
what we can do.
Thanks.
ATR

Adobe Premiere Elements 9 has encountered a problem and needs to close.

Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do it

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Can't open Adobe Premiere Elements 9

I've had some problems with Adobe Premiere Elements 9 recently, and right now I'm not able to use it. I'm not sure what the problem is really or how to fix it so I'll just write down what has happened here and hopefully someone knows what to do.
A week or so ago my laptop started to crash repeatedly, but fortunately that was solved. But then I noticed that when I opened Adobe Premiere Elements, that's when it crashed and only then. It stopped crashing altogether except for when I opened this program (if it is of any importance I also tried opening Windows Movie Maker to edit there in the meantime but the same thing happened there, which seems strange and kinda random to me). I decided to get an antivirus software and install that and see if that took care of it, which I have now done. That didn't exactly take care of it though. The laptop did stop crashing when opening the Adobe software, but nothing happens once it's opened. The tabs on the top right are there but the whole program is just grey (where you would normally have the timeline on the bottom, video to the left, and the files etc. to the right) and nothing else comes up. I then tried to uninstall Adobe Premiere Elements 9 from my laptop altogether and then re-install it with the CD I still had from purchasing the laptop a couple of years ago. But after re-installing there is no change. Just a grey screen once again, except for the tabs and all that on the top. Now I'm not sure what else to try. It's frustrating as I need this program to work right about now. Does anyone know what to do? Thanks.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Some of the below is for Premiere Pro, but the idea is the same for Premiere Elements
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

Getting a "Sorry, a serious error has occurred that requires Adobe Premiere Elements 9 to shut down" on a fresh install on a brand new hard drive

Just installed and when I try to create a TEST file, that's the message I get.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Adobe Premiere Elements 10 software upgrade / will my Adobe Premiere Elements 9 book work?

I bought a new pc with Adobe premiere elements 9 preinstalled. So I ordered Steve's muvipix 9 book. I had to up grade to the new adobe 10 for stability (64 bit program). Here's my question, Do I need to spend $39.00 on the new version 10 book? Would I be ok with the version 9 muvipix adobe premiere elements book ? Help advise please. Rick

There are a couple of nice new features -- but the version 9 book will get you about 98% of the way there.
This page has some walkthroughs of the new features.
http://Muvipix.com/pe10.php
Thanks for supporting the book!

Comment mettre la version d'essai de Premiere elements 13 en français?

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