Comment replies lost in Acrobat X on Windows 7

Last month I upgraded from Windows Vista to Windows 7 and upgraded from Acrobat 9 to Acrobat X. I'm trying to do a very typical task (replying to reviewer comments on a PDF that I created last week). I imported comments from multiple PDFs into a single file and started accepting/rejecting comments and inserting replies.
I just lost half a day's worth of work because Acrobat X isn't saving the PDF correctly. In some cases (but not all), I would type replies to comments, and the text I typed would not show up unless I clicked on the original review comment immediately after entering the reply. As I was finishing my replies to the review comments, Acrobat crashed. I had been saving frequently, and when I looked at the timestamp of the file, it was very recent, so I felt reassured that no more than a few minutes of work had been lost. However, when I re-opened the file, it told me that it had no comments! I was unable to find any "autosaved" file, even though Autosave is on in my preferences. The Revert option did not show up in the File menu.
I re-imported the review comments into the file, and when I did this, I discovered that some (but not all) of my replies were there (and none of my accept/reject statuses). However, the replies were no longer embedded in the comments; they appeared above them, which would be confusing to my reviewers.
I just tried rebooting and starting over with a fresh re-import of the comments, but when I saved the PDF, closed it, and re-opened it, it told me again that it had no comments!
I hope someone can help me resolve these problems. Between the lost work, the removal of the Organizer feature, the inability to move the comment pane to the bottom of the screen, and the way I now have to right-click every time I want to change a comment status, I am having a very negative experience with Acrobat X so far!
-Krista

Yes, on that first item, it looks like the replies show up better if I remember to go in an select Expand All before starting my reply work. I thought it was set to Expand All by default, but I guess not.
Thanks for the tip about the author name, although I'm still not crazy about using the context menu. It's too easy to accidentally select the wrong status. It was easier and quicker in Acrobat 9 where the status item was always visible. I'm not sure why they had to go messing with something that worked well.
I'm still having the major problem with saving the replies, however.
When I import comments into the PDF, enter replies, save, close the PDF, and reopen the PDF, the imported comments and my replies are gone.
In the Comment bar, I'm selecting Import Data File, selecting the PDF containing the review comments, and clicking Open. From what I read in the Help, that is the correct way to import comments. Is that right?
I'd rather not share my proprietary manual to a public forum. I'm not having any crashing problems today.
I can't get a screenshot of how my replies were showing up above the original comments, because my replies are no longer to be found anywhere. It looks like I have indeed lost that work I did yesterday. :-(

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