Comment toolbars in Acrobat Reader apparently changing in a Random fashion

I am coming across a problem with Reader Extension Enabled documents that are produced from Adobe Livecycle. On occasions the comment and markup tool bar changes with certain tools (notably the sticky note) appearing and others (Attach comment as file) disappearing. this happens between sessions of Reader being opened. It also appears to be random in it's timing and occurrence
Has anyone come across this sort of problem?

We haven't come across a cause or resolution for this. The only things we have discovered are:
The commenting toolbar resets to the default tools (Windows registry entries disappear)
It doesn't happen on every desktop or laptop
It doesn't happen every time
We have been unable to reproduce it in tests
Sorry I can't be of further help at this time

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