Commenting Enabled but Tools no longer appear from the menus!

A major problem with the Commenting function has appeared.
It seems like it MIGHT be related to some Adobe updates that were just pushed through by our company.
I enabled a PDF for commenting with Acrobat Professional and sent it out for email review.
The receivers see in the document properties that it is enabled for commenting, but they cannot access the commenting toolbar.
This happened both with Reader 8 and 9.
I could not find the toolbar either.  There was nothing under the View > Toolbars menu or the Tools menu that would activate it.
We have been using this function for a long time and depend on it, but it has suddenly disappeared.
HELP!

Extensions that may '''interfere with Back Button''', and these are already listed in [http://kb.mozillazine.org/Problematic_extensions Problematic extensions] for other reasons
*McAfee Site Advisor see [https://support.mozilla.com/questions/805964 805964] (update perhaps 3rd week July 2011)
*Yahoo Toolbar (https://support.mozilla.com/questions/845691)
Starting in Firefox 4 the drop down was removed and you would use the context menu (right-click) since you are using an older version even within Firefox 3 that would not apply to you.
Starting in Firefox 7.0.1 Back/Forward Home don't work due to '''network.http.max-connection'''s being upped to 256, reduce back down to 32.
*https://support.mozilla.com/questions/889087

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