Commenting not allowed after emailing pdfs

I am fairly new to acrobat.  I am trying to save illustrator files as pdfs in order for clients to comment with stickies on the file.  No matter what security settings I use after emailing the files my document settings change.... comments not allowed....???

Wired_Bob wrote:
The option to allow commenting is checked and the document is saved replacing the first exported doc.
I guess that part of your terminology is confusing. What do you mean by "checked".
To be sure we're on the same page, by "checked" you mean after opening in Acrobat you went to Comments>Enable for commenting and analysis in Adobe Reader, correct?
The reason I ask is because if you open it in Acrobat and go to File>Properties and see that commenting is "allowed", that still doesn't mean that it is enabled for Reader users.

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