Comments on Gtech G-Drive and G-drive mini

Anyone have any comments on the above firewire external drives ? I am looking at picking up one of each. the mini to take on the road with my Macbook Pro 17", and the G-Drive to stay at home and move between my G5's and MacPro.
Reliability? Etc... they look like they are designed to stay relatively cool , unlike the Lacie drives...
thanks

Here are some recent comments: http://discussions.apple.com/search.jspa?objID=f939&search=Go&q=G-Drive
-DH

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Legacy IDE Hard Drive and DVD Drive

I wondered if anybody could send me in the right direction with this...
I have got the A55M-E33 motherboard and try to connect my old hard-drive and DVD drive (both IDE) to the motherboard using IDE to SATA converters. The BIOS detects both drives, however I don't think I got the right BIOS settings to accommodate the way the drives should be addressed. Has somebody used this kind of setup and would kindly share their experience please?
Thanks

what doesn't work?
also provide detailed system specifications, see >>Posting Guide<<

Secondary hard drive and dvd drive have the same location id's.

Product Name: HP Pavilion dv7 Notebook PC (DV7t-7000)
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: [removed for privacy]
My Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Secondary hard drive and dvd drive have the same location id's. The dvd drive can not write to any disk because of it. Had the dvd drive replaced and that did not help. Tried 3 different HDD and all the same outcome.
Please help,
Thank you
-Rick

This is what chat support said... Its like talking to yourself sometimes!!
[Wednesday, October 24, 2012 10:33 PM] -- Automatically generated message:
Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
[Wednesday, October 24, 2012 10:46 PM] -- Automatically generated message:
You are now chatting with support specialist JOLLY R.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
Welcome to HP Total Care for Notebook and Desktop support. My name is Jolly. I will be your technical support specialist today. Please give me a few moments to review your issue description details.
NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
How are you doing today ?
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Hi Jolly, I tried 3 different HDD's all of them were reformated and reimaged with the HP image from this laptop. When I try to populate the drive, it just closes the window. Same with the dvd drive. Other then no able to write to the dvd/cd drive, everything else is perfect. But that is not good enough...
[Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
Great, you?
[Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
I am fine. Thank you for asking.
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Please let me know if the following details are correct for the notebook in question.
PRODUCT NUMBER: A5F92AV
SERIAL NUMBER: {Private Information Removed}
EMAIL ADDRESS: {Private Information Removed}
Am I correct?
[Wednesday, October 24, 2012 10:48 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
Thank You for confirming the details.
[Wednesday, October 24, 2012 10:49 PM] -- JOLLY R says:
Are you using the same notebook to chat with me which is in question?
[Wednesday, October 24, 2012 10:49 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:51 PM] -- JOLLY R says:
May I know since when you are facing the issue?
[Wednesday, October 24, 2012 10:51 PM] -- Rick Friedman says:
I few weeks ago now
[Wednesday, October 24, 2012 10:52 PM] -- Rick Friedman says:
HP swapped out the DVD drive and I swapped out the HDD's
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Please click on the start button and click on computer.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Reimaged, renamed, removed, rotated them to different bays.
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
ok
[Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
Open\
[Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
Is the CD/DVD drive getting detected ?
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
Yes
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
So you need te reseat the CD/DVD drive and the hard drive .
[Wednesday, October 24, 2012 10:55 PM] -- Rick Friedman says:
I did, over and over and over
[Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
Okay
[Wednesday, October 24, 2012 10:56 PM] -- Rick Friedman says:
I have swapped out the dvd drive and hard drives
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Since you have already reseated the hard drive and CD/DVD drive, you need to send the notebook in for a bench repair.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
It will be a mail in repair service. I will send you a box along with packaging materials and a prepaid shipping label. Once you pack your notebook in the box you can drop it off at you nearest fedex drop box or you can schedule a pickup.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
Box would contain- packaging material, shipping instructions & pre-paid shipping label.
• Once you receive the box you need to put the notebook inside the box (without any accessories), call fed-ex- (1800-463-3339).
• Fed-ex would come at your place pick it up and send it back to hp.
• This service will cost you $0.00
• Standard turn around time for service is 7-9 business days.
You can check the status of your order by going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent (1-800-474-6836).
Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.
[Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
In order to set up a service request please provide the following information:
* Full Name:
* Mailing Address (No P.O. Boxes):
* Apartment/Building/Mailstop:
* City:
* State:
* Zip/Postal Code:
* E-Mail address
* Phone Number (including area code):
* Best time to call
* Time zone of your region
[Wednesday, October 24, 2012 10:57 PM] -- Rick Friedman says:
Dont I have on-site?
[Wednesday, October 24, 2012 10:58 PM] -- JOLLY R says:
Let me check.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
This laptop is my life, my livelyhood.
[Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
I can not be without iot...
[Wednesday, October 24, 2012 11:00 PM] -- JOLLY R says:
I do understand that .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
Yes, you do have onsite , but a technician can be sent to your place only if any part needs to be replaced .
[Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
As the notebook needs to be repaired , you have to send it to the HP service center.
[Wednesday, October 24, 2012 11:02 PM] -- Rick Friedman says:
It is the motherboard
[Wednesday, October 24, 2012 11:03 PM] -- Rick Friedman says:
What is the difference between repair and replaced?
[Wednesday, October 24, 2012 11:03 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:04 PM] -- Rick Friedman says:
But what is there to be repaired if your not replacing anything?
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
If any hardware part needs to be replaced , a technician can be sent to your place .
[Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
But since the notebook needs to be repaired ,you have to send it .
[Wednesday, October 24, 2012 11:05 PM] -- Rick Friedman says:
What is the difference between repaired and replacing something... So you mean that nothing will be repaired on my laptop?
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
This is NOT right
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
I mentioned earlier that you need to send the notebook for repair.
[Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
I would like to talk to someone about this.
[Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
It will be repaired and returned back to you .
[Wednesday, October 24, 2012 11:07 PM] -- Rick Friedman says:
What is the turn around time on this?
[Wednesday, October 24, 2012 11:07 PM] -- JOLLY R says:
It is 7 to 9 business days.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
NO WAYYYY!
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
If you want to talk to someone , you need to call our voice support in the direct number 1-800-474-68386 and refer to serviceticket number - {Private Information Removed}.
[Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
OK, thx
[Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
We also have an expedite shipment, where the turn around time is 4 to 6 business days .
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Please take down the service ticket number {Private Information Removed} and SR ID {Private Information Removed} for future reference.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
You are welcome.
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Is there anything else apart from this I can help you with now ?
[Wednesday, October 24, 2012 11:09 PM] -- Rick Friedman says:
No
[Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
Thank you

USB external hard drive and thumb drive don't work any more...

I have a dual 2GHz PowerPC G5...and i've been using my USB external hard drive and thumb drives for a year with no problems....but now when i plug them in, my mac does not see them...the lights on the external hard drive and thumb drives come on as normal but nothing else...it does this on all the USB ports(front and back) BUT my iPod, keyboard and mouse, and HP printer (that use the same USB ports) works fine....(also i'm running Mac OS X 10.5.2)....help....

You can't transfer songs from iPod to computer using iTunes, except for songs that you purchased from the iTunes Store (you can also re-download them using the iTunes Store Purchased screen). However, there are third-party methods and utilities that can transfer song files from iPod to computer. If you do a Google search on something like "ipod transfer," you should get some links.
Once the song files are on your computer, drag the files (or the folder containing the files) to the iTunes window, to add them to the iTunes library.

I can't import any photos. 'Could not copy to requested location' is the given but i have tried importing to both hard drive and external drive.

i can't import any photos. 'Could not copy to requested location' is the given but i have tried importing to both hard drive and external drive. Help please ?

Most likely, the "requested location" where you are trying to copy files to does not have WRITE permission, and so you need to change the permissions.

My External Hard Drive and Pen Drives doesn't show up in desktop but shows in finder.

Hi, I've been wondering why my Pen Drives and Hard Drives won't show up in desktop when I plug it in.
Its showing up in finder but I cant seem to solve this problem. help!

No problem.
(1) Click on the Finder icon in the Dock. If your dock is on the bottom of the screen, it is the icon on the far left.
(2) Now, look at the menu called Finder at the top left of your screen and find "Preferences there". Or, you can just press command-, (command-comma).
(3) Anyway, once the Preference window opens select the category "General" from the choices there. You will see a list of things which you can choose to have displayed on the Desktop. Make your selections and close the window.
charlie

Time capsule drive and external drive won't wake up

I have a time capsule purchased in August (2TB) and a 2 TB WD MyBook external drive plugged into the usb slot on the time capsule. Given my computer is a laptop, it is nice to be able to put the external drive somewhere where it doesn't have to be plugged and unplugged with laptop use. The WD external drive houses my itunes library and is pretty sensitive and loses data whenever not powered down cleanly.
The problem:
Time Capsule drive and WD drive seem to go away and not allow me to access them no matter what I try. The only way to get them responding is to pull the power plug on the time capsule and power back on. This needs to occur each time I want to access either drive. When attempting to connect via finder I get connection failed errors.
I have no connectivity problems with airport. Access to network is fine, so I know the TC is not totally dead, just the part that lets me access the hard drives. It is interesting that time machine appears to be able to access the drive on the tc without problem but I'm not sure how confident I am that this is true just because it is telling me so.
Any suggestions? anyone else seeing this?

I am having this issue as well.
The behavior seems to be that the drives are available after a reboot and for some time afterwards. Then at some indeterminate time, the drives become unavailable. The Time Machine backups stop with a "Backup Delayed" message and I have to go to the Time Capsule and reboot it by removing the power and re-inserting it.
When the drives are unavailable, the wireless router functions are still active since I use this router as my gateway to the internet.

Cd drive and dvd drive~~~~help

i have install the software that come with the ipod
after i reboot the pc,
my cd drive and dvd drive are disappear in my computer
what can i do, to get my cd drive and dvd drive back?
Windows XP

Happens, its a commonly documented error with Windows and alot of burning software installed on one machine.
Your going to have to work thru this article to resolve it. Now it is going to be in the registry to fix it. Which is pretty indepth. The document works tho. Used to work for a company that wrote burning software and we did this on a hourly basis. If your not comfortable, your going to need to find someone who is experenced in the registry.

Can't install both GART driver and display driver!!

Ever since I got my k8n neo 2 + 3200 winchester for christmas I have had tons of problems. Problems that even come out of nowhere, like when one night when I was playing WoW, the game crashed and I eventually had to reformat. Ever since then I have been unable to install both the latest nforce GART driver and the nvdisplay driver at the same time. I can install either one seperately, but when both installed Windows boots up to a black screen. And there's nothing I can do about it. I've just gone with having only the display driver installed, but I noticed that my 6800GT has the bus listed as PCIx0 which is obviously incorrect, it should be AGP 8x. I'm pretty sure that is because the GART driver cannot be installed, as the GART driver has software to manage the AGP bus. I'm ALSO pretty sure that this is one of the reasons I get such pathetic performance in Doom 3. It dips down to 10-15 fps often, and it NEVER did that when I had my old P4 3.0 ghz. What gives? Does anybody have ANY suggestions as to why I can't have both of these drivers installed without windows just giving me a black screen???
I am so disappointed with this board that I don't see how I could ever bring myself to buy MSI again.

Quote from: Tiresmoke on 09-March-05, 23:41:51
Sarcasm.
http://dictionary.reference.com/search?q=sarcasm
sarcasm = "A cutting, often ironic remark intended to wound."
That comment of mine you quoted was neither ironic nor intended to wound anybody or anything. I was simply voicing my disappointment in this motherboard, I have had many other problems with this board besides the one I am asking for help with right here. Please know what sarcasm means before you accuse me of using it. It's not my intent to get into trouble here. No hard feelings.
Quote from: Tiresmoke on 09-March-05, 23:41:51
This is not a MB issue.
I never had this problem with my pc and drivers before I bought the Neo2. I am fully open to believing that my PSU is the problem, however.
Quote from: Tiresmoke on 09-March-05, 23:41:51
However as you didn't say it was a clean install
Sorry, I thought this was clear enough. (down)
Quote from: Law&Order on 09-March-05, 08:42:47
I eventually had to reformat.
Anyway, I am going to find out my PSU volts in a moment. I will edit this post when I have found them.
Edit: Argh, I've never looked for PSU specs before. Can anybody tell me how to do that? PSU is high up in the case and I'd have to remove it to get a clean look, is there any other way of doing it? Sorry, a little embarrassing for me. I appreciate all of your suggestions. Thanks!

Multiple apple ID's - iCloud drive and google drive?

I've got a variety of apple devices and am trying to work out the best way to keep documents in sync across them all. The ideal solution would be to use iCloud drive but my macbook and iPhone are on one apple ID and my wife iPad and iPhone are on another. I'd like to keep them on separate apple ID's as we have different contact groups and don't want to see iCloud tabs for each other, etc. Plus backing up 4 devices to one iCloud account won't leave much space for anything else and when Microsoft give out 30gb, google give out 10gb the 5gb iCloud allowance is pretty poor.
At the moment we use google drive to store all our documents and just access this on our devices via the drive app. I'd really like to switch to using iCloud drive as it'll mean I can use iWork more than office but there just doesn't seem to be a way to keep documents in sync across multiple apple ID's. Google drive also doesn't cater for iWork file formats so I can't simply save everything in there and just copy over to iCloud drive.
Does anyone have any bright ideas? Are there any third party iOS apps that will let you access items stored in icloud drive? I'd also thought about trying to use automator or applescript to copy a few select documents over to iCloud drive and convert to the iWork formats but I'm quite new to all that so not very sure where to start.
Thanks in advance for any suggestions.

I have a similar problem with this as well. For example, I like to keep the "contacts" of me and my spouse updated on both of our phones. In order for this to happen, I have to sign in to "icloud" on both devices & mac with my apple ID. It would be much better if this could be shared/combined with multiple devices as an option. I don't think "icloud drive" solve's this problem.

External drive and hard drives won't show up

I've had off and on problems opening my Pioneer blu-ray burner and my two LaCie external hard drives on my MacBook Pro 4,1 running Snow Leopard. Now, I can't get them to open at all. The cables, the HDs and the drive are all fine on my desktop.
Any suggestions?

Do they show up on the device list in System Profiler? In Disk Utility?

How can i restore from Recovery Disk if my notebook's hard drive and dvd drives are dead.

Hi. Good day. My hard drive just crashed and im trying to restore from my restore disks. Unfortunately, my dvd is dead too. I copied the recovery disks to a new hard drive and tried booting from a flash drive but the noteebook is still giving me the SMART hd error message. Please help. Thanks.

Hi,
If you have, or can borrow an external CD/DVD drive it would be worth trying this although I'm not certain your notebook will support booting from a drive connected via USB.
Another option may be to see if you can find a second hand optical drive on somewhere like Ebay - the drives compatible with your notebook can be found on Page 59 of your Maintenance & Service Guide. It may even be worth removing a re-seating your existing drive just in case this helps as described in this section.
Does the drive show up in Device Manager? If it does, right click it and select Properties. Select the driver tab and see if there is an error code in the status box.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I have a new mac mini without an optical drive and an older mini.

Can I use the DVD drive and HD from the older mac mini over firewire?

Hi, 2 ways possibly....
Enable CD/DVD Shaing inSys Prefs>Sharing, or boot the older one using the t key to put it in Target Mode.

OS X 10.8.4 - Hard drives and USB drives showing up as numbers, not names.

It used to display as "System" for my main hard drive, and "Media" and "Time Machine" for my USB drives but since recently they only ever show as "57.80", "-263" and "60+000/=76" respectively.
Reboots don't show them as they should be. They appear like this in finder, desktop and disk utility.
Any way to get it so their names show instead?
Thanks.

Back up all data.
Triple-click anywhere in the line below to select it:
{ diskutil list; echo; diskutil cs list; } | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.

Time Machine - backup System Drive and External Drive to 2 partitions? Help

Hi all, I'm a bit confused with Time Machine. Here's the situation:
I have my internal system drive (500GB) and an external FW drive (500GB). I have a backup drive (1TB). I would like to partition my backup drive and have Time Machine backup my system drive to partition 1, my external drive to partition 2. The Time Machine interface does not make it obvious how to do this. Is it possible? How?
Thanks!
js

js,
No, Time Machine will not do this. While it can back up both volumes, it will do so by creating two folders within the "Backups.backupdb" folder, each named for one of the volumes being backed up. In other words, it backs up both volumes to the single volume.
You'll need to carefully consider whether or not it makes sense to use it with both. Obviously, the backup drive (1 TB) will need to have just one partition to contain everything. Additionally, Time Machine really needs at least twice the amount of space required for the initial backup. Closer to 3X, if it can be managed. This is to insure that it will always have enough room to "do its thing" with subsequent backups. In order to evaluate this, you'll need to add the amount of data being stored on both source volumes, then estimate how much that data might change and/or grow over time. I would recommend strongly against using Time Machine to backup both volumes if you think the total might ever exceed 500 GBs (that is, the total used on the two source volumes). Even if you think it might come close, this would tend to recommend against using Time Machine.
If you really have the kind of data that fills up 2 500 GB drives, especially if one of those is your boot drive, you should seriously consider some hefty file management. This doesn't rule out Time Machine; quite the contrary. However, you'll need to separate your data into "live" data, and that which can be "archived." Your installation of OS X, all your applications, and your day-to-day "user files" would obviously be considered "live." To this total, you would add any files on which you might be working, in various "projects."
Anything and everything else is a strong candidate for "archival." These files would be best stored separately, where their need for constantly updated redundancy is eliminated. If they can be archived to DVDs, all the better (I would want to do this in addition to storing them on a relatively static and rarely used external drive).
If you adopt such a routine, you should realistically be able to whittle down your boot volume to no more than 100 GBs. Perhaps a little more if you are using Pro apps such as the CS suite, FCP, etc., along with their attendant template libraries.
Under such a scenario, Time Machine would work very well in backing up your boot volume and any external drive you would use for additional "live" project files. Everything else could be stored on an external drive that you would use only when you need access to the old archived data, and it could be made redundant by you, manually, as and when you see fit. Since this data would be and remain "static" in nature, it would not need regular and recurrent backup.
Scott
For example,

Optical drive and hard drive overheating and behaving strangely

Hi All,
I purchased a MacBook white a few months ago so that I could do some development for the iPhone. I have noticed that after extended use (I just finished installing Windows 7 with Boot Camp) that the optical drive heats up a lot and starts to become unresponsive. I have also noticed that the hard-drive has a similar issue; if I leave the computer on at night doing something (recently, I left it on to format some videos in .mp4 for the iPod Touch) that I can lose files inexplicably. For example, only half of the videos I converted actually showed up on the HDD after it had finished converting all of them.
Are these problems normal? I have managed to circumvent them somewhat by propping the laptop up on an angle so it isn't pressed directly against the table.
The optical drive has now become so unresponsive when hot that I can't do things like install programs from it or copy data.
Any help would be great. Thanks.

As for the taking apart part. I'm not too worried. I've read quite a bit on the subject and watched a couple youtube videos. Also, i've taken a iBook G4 apart to it's core to replace that hard drive and did it without a hitch.
I'm a little unsure about the interface for the Optical Drive. From what i've read the HD is a SATA connection. While, the Optical Drive connection is IDE. Is that normal for one computer to have both?
I found two drives both around $100 for each. One is SATA the other is IDE.
SATA
http://www.pioneerelectronics.com/PUSA/Products/BusinessProducts/Blu-rayDisc+DVD Writers/DVDComputerWriters/DVR-TS08
IDE
http://www.newegg.com/Product/Product.aspx?Item=N82E16827118021
Also, the HD from Newegg that I posted above, runs at 3GB/s. I've remember reading somewhere that my iMac will only run the drive at 1.5GB/s. Is that true?

Comments on Gtech G-Drive and G-drive mini

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