Comments Status Disappears When Reopening PDF

We're using Acrobat Pro 9.1.0 on WIn XP SP3 and experiencing a rather annoying isue. We are given marked up PDFs that we then either click the box next to the edit (using the checkmark feature) to indicate to ourselves that we've done the edit, or we set the status as completed (or we do both). The consistent annoyance is that after we've saved the PDF and then reopen it, the check boxes are not marked and the status doesn't show. However, if we reset the status of an edit, then the marks show up again. This has happened on multiple computers in my office.
Has anyone experienced this issue and, better yet, know how to prevent the disappearance of the status marks upon reopening the PDF? Is it just a simple matter of updating to a later version?
TIA

ericis wrote:
Is it just a simple matter of updating to a later version?
TIA
It could be. You should update to 9.3 and see if it helps
(9.3 also fixes some security issues)

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