Commercial power failures and FiOS service interruptions

Severe weather reminder for our FiOS customers...
In the event of a commercial power failure, your FiOS battery backup will power your standard voice service for approx 8 hours. For additional information about the battery backup unit, click here for more info.
It’s possible that after electrical power is restored, you may still be without FiOS TV service. Sometimes resetting your Battery Backup Unit (BBU) is needed. Click here for more info.
For an automated wizard to help with FiOS restoration, click here.
Due to extreme weather conditions, there may be storm related power outages in your area.  Your FiOS services will be affected until power resumes.  If you do not have power please contact your local power company.  If your power is restored and your FiOS services are still not working, you can report an outage, check status, request a new repair or update an existing repair online at www.Verizon.com/repair .  If some of your Verizon services are working, but not all, you can use the In Home Agent application on your PC to troubleshoot and restore services.   We apologize for any inconvenience.

when you lose power, the BBU kicks in, and after  minute or so, the video and data ports will be shut off at the ONT at your house to save battery power.... the battery is ONLY for the phone
In the event that the Verizon CO lost power/signal and you truly had no signal coming to your house.. then all services would go down
Bob Robertson - Lighter Klepto - I steal lighters, not bandwith

Similar Messages

  • IPhone 4s and Sim failure and No service issue

    Ok,
    Few days back I asekd questions regarding few other issues with iPhone 4s. here is it, https://discussions.apple.com/message/17068754#17068754
    Few gentlemen told me, to replace sim card. Here is what I did,
    1) I am from India. I was using Vodafone 3g micro sim. Everyday, 4-5 times in the ideal mode I got messages like Sim failure and invalid sim. I have to restart my iPhone everytime. Then only it was working.
    2) I posted the question, people said its my card problem
    3) I bought new BSNL 3G micro sim card for iPhone. I inserted the card and got 3G working.
    4) After 3 hours, I saw No service message. I waited for some time, i went to outside to see if it was a network issue. Nothing changed.
    5) I rebooted my iPhone, it immediaetly picked the network.
    6) After few hours, again it lost and said no service.
    7) I then didn't rebooted it.
    8) In the morning,  I saw Sim Failure and invalid sim message. Useless
    9) I now rebooted and Sim is working with 3G network.
    Now please ,
    is this iPhone issue? It is for sure. I am tired now. Battery is dying and with this Sim Failure and No service, I am totally disappointed.

    Hi Ahelpyguy...
    I read all your messages above , I am facing the same problem as u faced.
    My Iphone 4S and it was working fine (5.0) until i upgrade to 5.0.1(9A406).
    Now I am facing alot of network issues.  I get messages liek NO Sim , SIM FAILURE. 
    I even restored the sowftware from ITUNES but i am still facing the same problem.
    I was using Vodafone first but I heard that due to problem in micro sim reader of Iphone 4s i shd use a 128 K or 64 K sim.. Since only Airtel provided 64K sim ...I installed that in my phone. But still i am facing the same issue.
    I would appreciate if you can tell me whats Tweaked version of 5.0.1.
    the current software installed on my phone is 5.0.1 (9A406).
    Thanks
    Prateek

  • My iphone 4, sim failure and no service

    I just replaced new Iphone 4 last week in Apple store, Chadstone and after 3 days, it says sim failure and no service suddenly. I tried many times, switched off and on but still says no service. Do you have any ideas and solution please.

    Hello, I have been having the same problem which seems to have occurred out of the blue. I pay my phone bill on time and as far as I know I haven't used up all available space. Sprint service can be problematic but this time the Sprinters were not responsible. To be honest I can't tell you why this occurs. I can tell you how to fix it :) just reset your phone (first reset the settings and if that doesn't work, restore the phone to factory settings). If this does not clear your problem you should talk to your service provider. I just reset my phone's settings but 30 minutes ago, and BAM all's well again. :) lets hope it lasts ;) good luck.

  • SIM Failure and No Service

    Just trying to see if there's a fix for this.
    Several months ago I was having this problem, it went away and now it seems to have surfaced again.  It started this past Saturday and I'm not sure why or, what to do about fixing it.  My phone will sporadically display the message 'SIM Failure' and then where the Verizon logo and signal bars are, 'No Service' is displayed.  If I power down and restart the phone, it does 'Searching' a bit before finally showing he bars and VZN logo.  Sometimes it will maintain that for an hour or so before another SIM Failure message, sometimes, I immediately get the message and have to restart my phone over again.
    I didn't think these VZN iPhones had SIM cards, I thought we were CDMA or something like that.  I've had the phone since February so I don't know if this is a device issue or a software issue and I'm trying to figure out if I should try to return it before my 1 year warranty thing is gone.
    I'm on 6.0.1 (10A523) version of iOS so I believe I'm current as far as updates to the phone go.
    Any help/information/guidance would be greatly appreciated.

        It sounds like both of you have tried some great steps to research what's going on with the SIM errors on your iPhone 4s devices. The Version 6.0.1 (10A523) is the most recent software from Apple. And although you don't use the SIM on the Verizon Wireless CDMA technology here in the United States, the iPhone 4s come with the awesome capability to use a SIM card for global GSM services too. Which is why you're seeing messages about a SIM. You can check out http://bit.ly/zXnl81 to see where the SIM is on your phone and how to remove/reinsert it to try to refresh it's connection to the phone.
    There's also a wonderful support article from Apple at http://support.apple.com/kb/ts4148 to help with every step you may need to take to resolve random SIM errors on the 4s. Many times just removing and reinserting the SIM will do the trick, but Apple also includes steps on how to restore your phone to ensure the error messages stop.
    Thank you
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • I had a power failure and for a number of websites why do I now get the message "This Connection is Untrusted."

    After rebooting after the power failure when I go to new websites or even within some websites after clicking on a link the message box appears and I have to add a security exception to get past the message and see the link. I am using V4.0. I do not get that message on another computer using V 3.6.15.
    What can I do to reset the browser?

    John,
    That did it! I no longer get that message. The clock was set to the wrong day and time. So far it is keeping time correctly, but per your suggestion I will also check the battery.
    Thanks for the prompt and accurate help.
    H Weiss

  • What Performance Load for simulationg end-use load for Power View and Excel Services?

    I have SQL Server 2014 DW, OLAP Cube, SharePoint 2013, Power View(Silverlight) and Excel Services.
    I would like to monitor performance with perfmon and analyse results with PAL.
    But how to generate end-user load for 1000 users? We would have several end-user roles to simulate each clicking differents slicers in reports.
    What tools are capable for this?
    Any experiences about HP Loadrunner or Neoload with MS BI tools?
    Does Microsoft have any compatible load generation tool?
    Kenny_I

    Simplest:
    Write an MDX script with randomized parameter to be executed in a loop using SSMS.
    Run the script in 50 SSMS query windows. Run it on 20 machines (20x50 = 1000).
    Kalman Toth Database & OLAP Architect
    SQL Server 2014 Database Design
    New Book / Kindle: Beginner Database Design & SQL Programming Using Microsoft SQL Server 2014

  • Power failure and FileOutputStream behavior.

    Hi,
    In our application, we use FileOutputStream to write binary data to a file. We perform a out.close() to close the file. However, if there is a power failure, the data is not written out.
    We created a simple test utility, which writes out 1K file containing 256 sequences of the string 'abcd'. After the close, we did a sleep(60000) to sleep for a minute. Everything works fine in the normal case. If however there is a power failure (pull the power cord), after the close() but before the sleep() expires, the file is not written out. We get a file of either zero bytes or sometimes a file of 1024 bytes, all of them being zero. The JVM sis the SUN JVM 1.4.3_08
    The following is a simple class.
    import java.io.File;
    import java.io.FileOutputStream;
    public class FileWriteTest {
         public static void main(String args[]) {
              if (args.length < 1) {
                   System.err.println("Usage: <file> <wait-time>");
                   return;
              final String filename = args[0];
              final byte[] buffer = new byte[1024];
              int waitTime = 60 * 1000;
              if (args.length == 2)
                   waitTime = Integer.parseInt(args[1]);
         for (int i = 0; i < 256; i++) {
                   buffer[i * 4 + 0] = 'a';
                   buffer[i * 4 + 1] = 'b';
                   buffer[i * 4 + 2] = 'c';
                   buffer[i * 4 + 3] = 'd';
         try {
                        java.io.OutputStream out = new FileOutputStream(new File(filename));
                        out.write(buffer, 0, buffer.length);
                        out.close();
                        Thread.sleep(waitTime);
              } catch (Exception e) {
                   System.err.println("Exception: " + e.getLocalizedMessage());
                   e.printStackTrace();
                   return;               
    Thanks.

    FileOuputStream doesn't do any buffering so what you are seeing is the behaviour of your operating systems. They usually defer writes so they can be consolidated and performed at convenient times for the disc controller.

  • Power failures and the WRT54GL

    I have a WRT54GL. Yesterday, there was a series of three power failures where the power was restored within a split second. After this, I noticed that the Internet connection was down and that the power LED was flashing, which usually happens when the firmware is corrupt, as seen here: http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=3703. After I power cycled my router, the router worked fine. However, I am worried if the somewhat frequent power failures in my area could brick it. The electricity from Progress Energy, the local electrical utility in Cary, NC where I live, fails approximately once every one to three months, often enough that WRAL-TV did a story on the frequent power failures last year. However, all of the power problems have been failures and not power surges. Are my worries justified that Progress Energy could brick my router with its flaky power?
    Message Edited by jnv11 on 03-10-200709:14 PM

    Hmmm.. try to buy a UPS to avoid problems during power outtages...

  • I have had my ipad for 6 months. We had a power failure and ever since my ipad will not charge with the wall adapter that came with it.  It will SLOWLY charge when plugged into computer port. Can anyone help me resolve this?

    I have had my iPad for 6 months.  We recently had a power outage and my iPad was plugged in with the adapter that came with it.  Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.  Do you think the adapter got fried?  Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?

    Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. 
    Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
    As for iTunes charges, according to Apple  iTunes Store: All Sales Are Final
    You can try contacting iTunes Billing:
    http://www.apple.com/support/itunes/
    Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

  • Power Failure and eMac won't come back on

    We had a thunderstorm and the power went out. Not the first time, but even though the eMac was plugged into a surge protection bar, it will not turn on. Any ideas?
    Thanks,
    Chris

    If the PRAM battery (or whatever they call it now) is nearly dead, this will often keep the eMac from booting back up. Usually you will noticed in previous power downs and restarts you may get a message about your clock and date being set wrong. This is a sign your battery is dead. Eventually it gets tot he point where it actually prevents the Mac from starting.
    So unplug the eMac, flip it over, open the door on the bottom where the RAM and battery are. Remove the battery. Put the door back on. Flip it back over. Plug it in and try to start it. If it starts up, then that was your problem. Take the little battery to your local Radio Shack, Best Buy, Comp USA, whatever, and get a new one. In the meantime you should be able to use your computer. Sleep it instead of shutting it down until you get a new battery.
    Good luck,
    Patrick

  • My iphone 4s constantly goes to sim failure and no service!

    My iphone 4s constatlly goes to sim failure and no sevice what does one do ? Called verizon and did a restore but did it again six hours later, help !
    Really disappointed in apple !

    Before getting all pouty, why don't you bring your phone into Apple for evaluation.  If found to be defective, it will be exchanged.

  • Power failure and lost Pages file

    Power on my laptop suddenly went off and I had not saved a copy of a new Pages file I was working on. It does not appear in recent files or anywhere when I restarted and opened Pages. Are temp files stored anywhere that I might look to recover the work I've done?

    Mark,
    No, unfortunately.
    You can set Pages to save a copy of any +previous version+ in your Preferences, however this wouldn't help in this case.
    Download (free):
    http://www.macupdate.com/info.php/id/29454/eversave
    To autosave everything you wish in your Mac.
    Best is to use cmd S regularly as you work, then you choose at what point it is saved.
    Peter

  • HT1430 what happens when i always get sim failure and loosing service and get sim Failure

    im always getting sim failure on my phone and always loose service

    First step would be to go to your wireless carrier and get a new sim.
    If that does not work, post back with the exact wording of any error
    messages you get when new sim is in the iPhone. Also post what
    it says when you look at Settings=>General=>Carrier.

  • HT1339 trying to restore ipod and gets to the end and says service interrupted

    i am trying to restore my ipod and i get to the end and it says service interruped, disconnect and try again..   why is it saying that?

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Installing update we had power failure and system will not boot

    We do not have a current working back-up, how do I re-install the os w/o erasing the entire hard drive?  We have a Intel Imac with snow leopard on it.

    Thanks for the info.  This is my fathers machine and I am the one that gets stuck fixing it when he has problems. I used to be an Apple Certified Repair Tech in 99/00 but that seems like a life time ago now.
    The system came with 10.5.  We upgraded to SL and have the disk and then to Lion which was a downloadable upgrade correct?  I will take a look at the link you sent.
    Thanks,
    Matt

Maybe you are looking for

  • Pass data from configuration entry point

    I have a need to post data from a Configuration Entry Point during a Test UUTs execution. I would like to update a parameter in my test sequence, using the configuration entrypoint if the test sequence is actively running in Test UUts. If it's not ac

  • 10.6.7 Combo

    Installed 10.6.7 Combo on my early 2009 MBP 13" (Base model). No install problems, ran Repair Permissions. Definitely seems "snappier", and Safari seems a bit quicker to open web pages and a bit smoother scrolling after opening pages (but still not i

  • Where can i buy the charging cord for headset?

    i got my cords all mixed up and cant find the charging cord for headset. where or how do i find a new one?

  • Extracting Tag Value from XML returned when a web service via PL/SQL

    All, Good afternoon. I have a PL/SQL that called a web service. The code is as below: create or replace procedure soap3 as soap_request varchar2(30000); soap_respond varchar2(30000); http_req utl_http.req; http_resp utl_http.resp; resp XMLType; i int

  • How to unlock iphone 5

    how to unlock iphone 5