Commitment dates to be informed to the customer

Question

Dear Experts,
For my clients requirements, we are using strategy 56(characteristics planning) because they use variant configuration. When we create a sales order say for a quantity of 2 nos. the system proposes dates for both the items on the same day. When I goto MD73 to see the allocation, it is allocated on a different date than the one in MD04 screen. Request you to explain as to how the system calculates these dates(on what basis) and how the allocation is made. Since so many dates are there, I am unable to say this is the date which you need to tell your customer as the delivery date.
Regards,
Sridharan M

Answer 1

Dear ,
Please goto VA03  with your sales order Select the line item and duble click .Select schedule Line and u will find Delivery Date in the schedule line .This is the date you should tell your customer as the committed date .Again , you can also check in change mode -VA02 , select the line item and Hit the Availabilty Check , it will show you confirmed qty and same delivery date  , Requested delievery date from customer .Hwoever , schedule line delivery date will the committed date to customer .
Regards
JH