Common GL problems & solutions

Question

Hello SAP Gurus,
Can you please tell me common help desk problems in the following transactions and their simple solutions:
1) FB03
2) FBS1
3) F-02
4) FB50
5) FBL3N
6) F.81
7) FB08
I would award points generously for every help
Many thanks

Answer 1

Hi,
I’m writing some common error messages and solutions, as you told it is required for training the Level1 helpdesk support team. Hope it is useful.
1) For FB03  - Document number,Company code and fiscal year is a unique combination. So, if either of this is not matching it might give error as
i) Doc No.xxx does not exist in fisc. yr.
ii) Doc No. xxx does not exist in Comp code, etc.
2) For FBS1 –
i)  It might give error message as “Reason xx does not permit a later reversal”. Ans- In that case, Reversal reason has to be changed which allows reversal at a later date.
ii) “Account type K does not exist for Doc type Dx” Ans- In that case the Doc type has to be changed to Kx type.
iii) “G/L account xxxxxxx does not exist” Ans- The existing G/L account should be entered, OR a new G/L a/c to be created using FS00 depending on the client requirements with due approvals.
3) For F-02 –
i) “G/L account xxxxxxx does not exist” Ans- The existing G/L account should be entered, OR a new G/L a/c to be created using FS00 depending on the client requirements with due approvals.
ii) “Reference field is not filled”. Ans- some reference no. has to be given.
4) For FB08 –
i) “Doc No. xxx does not exist in Co. code xxxx”. Ans- Doc. No existing in correct co. code and fiscal yr. is to be selected.
ii) “Make an entry in all required fields” Ans- Might be Reversal Reason is not entered.
5) For F.81-
i) “Make an entry in all required fields” Ans- Might be Reversal Reason is not entered.
ii) “Doc No. does not exist in Co. code xxxx”. Ans- Correct doc no. to be entered.
Please award points if you find it to be useful.
Thanks and regards,
Prithwiraj
[email protected]