Communication between Best Buy and Apple

Where is the communication between these two companies? It's frustrating to have NO CLUE if a phone will come in a day or in 5 weeks. Who at Apple is deciding what they end to what stores? Obviously, Best Buy has to pay for the phones. There has to be some sort of communication. 
Would it really be that hard for someone high up in Best Buy to communicate with Apple? Maybe a list from each store of their orders and what they are waiting on. Give that to Apple. Apple can give some sort of answer. Exepect this much in this time frame... expect this much later. I mean, something. Instead of leaving everyone in the dark, completely. 
Someone at Best Buy corporate has to have SOME clue how Apple is shipping and to what stores. To say no one has no clue at all, is nuts. And if it's true... Best Buy needs to get a clue. DO SOME WORK FOR YOUR CUSTOMERS. At least get some truth, so if we need to go elsewhere, we can. It would be better for both sides.

Apparently since they come on UPS, they don't know when the shipments are coming in or how much. Which I think is bull.
If that's the case, what I want to know is HOW do they know they received the amount they were expecting? If they don't know how much they're getting or when they're getting a shipment, then what's stopping the delivery man from stealing a box, and they wouldn't know any better? Maybe the higher up manager's know, and they aren't allowed to reveal that info, but there has to be a checks system in there somewhere verifying the stock received.

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