Communication Centre problems

There is a well-known problem in Nokia Communication Centre 1.0 (PC Suite 7.0.8.2):
The messages sent through Communication Centre are not stored neither on phone nor on the PC, and delivery reports for these messages do not arrive. So it is impossible to use Communication Centre.
I believe this bug only occurs with some phone models (I'm experiencing it with 6300); is there any possibility that it will be fixed in future versions?
Or is it somehow possible to get delivery reports for messages sent through PC Suite, even if the messages themselves are lost?
Another, less critical issue is that Contacts manager in the Communication Center can only access the maximum of two phone numbers per contact, even if more are defined in the phone. It cannot distinguish between home and office phone types, etc.

Hi,
Sorry for delayed reply. What does your phone(s) display if you call *#0000# on your phone? Are you always connect both the phone together using Bluetooth? How many messages do you have on your phones. When i checked this, i have the following
Nokia 2630
V 03.82
17-07-07
RM-298
Inbox 95
Sent 23
Archive 7
Drafts 3
Nokia 3109Classic
V 05.30
16-05-07
RM-274
Inbox 287
Sent 21
Drafts 4
I dont think it has some issues with the above things
Could you please give the full information regarding your phones and number of messages on your phone(s) ???

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2720 and Communication Centre Problem with Contact...

I have a nokia 2720 and Nokia Communication Centre (7.1.62.1).
t connect very good but the contacts are not visible.
It indicate "Cargando contactos" 0% and it not present nothing
Thanks in advance

Aditional info:
XP Professional SP3
Nokia Communication Centre 7.1.62.1
Bluetooth
Thanks a lot

PC Suite - Nokia Communications Centre is not Init...

I am running Nokia PC Suite v.7.1.180.94 with bluetooth on both a laptop (Win 7) and desktop (Win 8). Everything is fine on the desktop but, about a month ago, a problem started with the connection to the laptop. Bluetooth is working, the little icon on the taskbar tells me Nokia PC Suite is connected via bluetooth and, after starting PC Suite, my phone name (a Nokia 300) is on the list displayed. However, when I click on any option i.e. Contacts, Messages etc. Nokia Communications Centre (v.2) starts initialising, but never fully loads - sometimes it gets as far as 34% and then stalls.
There appears to be nothing wrong with the phone and it works fine with the desktop. The same software version is loaded on both computers and everything worked fine on the laptop until recently. No apparent changes have been made to the laptop to coincide with the start of the problem.
I'd be grateful for any help in sorting out this problem.
Many thanks.
Solved!
Go to Solution.

Many thanks for the advice. I tried using the cable and everything worked okay. As both my laptop and desktop were using a bluetooth dongle, I swapped them. The laptop works fine now, so it must be a fault with the bluetooth dongle.
Thanks for pointing me in the right direction. Rgds, SMM

Nokia Communication Centre missing some contacts

Good Night
I'm using Nokia PC Suite 7.1.18.0 on a Windows Vista Ultimate x64 Sp1 connected through bluetooth and in Nokia Communication Centre is missing some of my phone (Nokia E51) contacts.
I got this issue since older versions of Nokia PC Suite (7.0.x) and Nokia Communication Centre (1.0).
All my contacts on the mobile phone are saved on the phone's memory.
Ty
E50 -> E51 -> E52

I have a similar problem with Communication Centre 2. (Pc Suite 7.1.18.0
When I am selecting a group in CC 2, they are some members missing (for example, in one group with 22 members on the phone, they are only 17 showing in communication center)
When viewing all contacts on CC 2 (not only those from a group), all contacts become visible.
When I then select a contact that is missing in a group (in CC2) and when I try to add it to the correct group I get an error message "The contact has not been added to the group because of errors. Try later" (it's translated from the french version of CC 2)
As I said in an older post, one thing that doesn't change with the time in PC Suite : the bugs !
Shame on Nokia for this software...
Roland

Nokia Communication Centre (PC Suite) errors

I'm using Nokia Pc Suite (ver 7.1.26.0) under Win XP SP3. I'm connecting two phones (3109 Classic and 2760) via Bluetooth to PC Suite. Mainly only one phone at the time but sometimes both of them. I get the following errors a lot:
-When loading the messages, PC Suite loads from 0% to 60% but skips the rest of the messages
-When reading the messages, often PC Suite mixes several multipart messages together (ie. the 1st part and the 2nd part are from two separate messages) making it impossible to read the message
-When deleting messages, sometimes several messages get lost from the PC Suite (PC Suite shows an empty phone memory but the messages are still in there)
Are these problems most probably related to PC Suite (Communication Centre) or BT-connection or the phone(s)?

Hi,
Sorry for delayed reply. What does your phone(s) display if you call *#0000# on your phone? Are you always connect both the phone together using Bluetooth? How many messages do you have on your phones. When i checked this, i have the following
Nokia 2630
V 03.82
17-07-07
RM-298
Inbox 95
Sent 23
Archive 7
Drafts 3
Nokia 3109Classic
V 05.30
16-05-07
RM-274
Inbox 287
Sent 21
Drafts 4
I dont think it has some issues with the above things
Could you please give the full information regarding your phones and number of messages on your phone(s) ???

Communication Centre will not download messages af...

Nokia E50
Windows Vista Business
Service Pack 1
PC Suite 7.1.26.0
Cable Connection
For quite a long time, I have used Communications Centre to send and receive texts from my laptop via E50. since the software updated to 7.1.26.0, this is not longer possible and while all other parts of PC suite work [contacts, calendar, etc] for a reson unknown, I won't download texts.
I have completely uninstalled all Nokia software using PC Suit Cleaner and downloaded everything afresh and no difference.
Any and all assistance greatly appreciated.
Thanks - Chris

I had the same problem, messages would not refresh at all.
1. I uninstalled all plugins using the app manager on my phone.
(There are several apps, if your not sure which are from pc suite: view details> if provider is Nokia, chances are its pc suite related so uninstall it.
The most important one that absolutely needs to be uninstalled is called, SMS DS plugin.)
2. Disconnect phone and using add/remove programs > uninstall pc suite > option to uninstall/repair
3. Clicked repair, let it finish.
4. Re-pair phone with pc suite, let it reinstall plugins on phone
All sorted
Nokia 6220classic
Message Edited by freakyshadows on 10-May-2009 08:41 PM
Message Edited by freakyshadows on 10-May-2009 08:47 PM

Communication Centre 2 - SMS sync issues

Hi, I'm running XP sp3 with PC Suite v7.1.18.0 and Communication Centre v2.0. My phone is a 6500c with the latest firmware (9.45) and is connected by it's USB cable.
When I first open CC it works, it updates all my messages and show's which ones are new and the like (except that all messages show up as an hour later than they were actually received - I put this down to daylight savings screwing it up). If the CC is closed when I receive a message I can open it up and read the message and it will sync to the phone to say that it's read. The problem here is that the message shows up twice (but I can ignore that).
IF the CC is not closed when a new message is received I lose connection with the phone, no messages will update. If I try to send a message it just tells me that it failed, and if I try to refresh it clears the entire list and shows nothing. Closing the CC and opening it doesn't help, only disconnecting the phone and then connecting it back up again will allow it to work again.
However it was working fine before I updated to the latest version of PC Suite and CC. I could leave the CC open all day and send and receive and it would update as it went.
Any help would be appreciated.
Thanks,
Chris

Hi Chris. The issue may be with an incompatibility with the updated version of PC Suite on your computer and the older PC Suite Support file installed on your phone. You could try this, as it worked for my N70 when it was failing to update messages to my phone or failing to send SMS messages. I got this from the FAQ section on Nokia's site:
Q: Sending of short message with Nokia Text Message Editor fails.
A:
Check the connectivity between your phone and PC. If the connection is fine, and other PC Suite applications work without problems, check your phone's operating system (ISA or Symbian) from www.nokia.com or from the phone's user guide.
If your phone's operating system is ISA (Series 40), check that your message settings are correct. Contact your local phone operator for more information.
If your phone's operating system is Symbian (S60, Series 80 or Series 90), check that the PC Suite Support file is installed in your phone. The PC Suite Support file is an add-on application for PC Suite usage with contacts and messages. You can check it from the phone's application list. See your phone's user guide for more information. In your situation, the PC Suite Support file might be corrupted or too old for the PC Suite version you are currently using. Do as follows:
1) Disconnect the phone from the PC.
2) Uninstall the PC Suite Support file from your phone.
3) Reconnect your phone to the PC with the Get Connected wizard (on the PC Suite main window).
4) PC Suite detects that the PC Suite Support file is missing and advises you to install it.
5) Follow the instructions on the phone's display.
Cheers.

Communication Centre Memo Dates 1 day different fr...

I am using Nokia E66, and PC suite 7.1.18.0, windows xp service pack 2, phone firmware is 110.07.126 (03-10-08 Latest) RM-343
When I use Nokia communication centre, the dates of any memos i have on the phone show up as a day earlier in communication centre. So if I have a memo on my phone for today (start & end date as 4/2/09) it shows up in PC suite as on 3rd Feb and the start and end date show as 3rd Feb.
It very odd, and inconvienient
Also if I create a new memo in communication centre for today (4th) with a start and end date as the 4th once it has updated on the phone it shows on the phone as a start day as 4th but an end date as 5th. On the communication centre it still shows as 4th & 4th
Can anyone help with this problem?
Thanks

On the specific subject of meeting time changes, when moving from one time zone to another, I have decided to turn off the option Network Operator Time, under Settings\Date & Time and change the time manually when I travel between Spain and England. The changing of appointment times because one changes time zone strikes me as a completely unthought-out piece of design. When users are quoted departure and arrival times by an airline, they are given the times that are effective locally regardless of timezone. They don't need to have these changed. I can imagine users missing flights as a result of this bit of nonsense. Previous phones I have had, with automatic operator time correction, did not tinker with appointments as well! I hope someone from Nokia takes this to heart. (user of MS Outlook, Windows XP latest release and the Nokia N73).

Nokia communication centre occasionally freezes on...

Hello,
I have a nokia 3310 classic and am using windows vista SP1, I have version 7.1.30.9 of pc suite.
Sometimes when I receive a message on my cellphone, communication centre just freezes. This happens with both bluetooth and usb cable connection.
Usually after a while, after I have read the message on my cellphone itself, it just starts working again. I have noticed no repeating trigger whatsoever.
Does anybody have any idea what might be causing this?
The strange thing is that there seems to be no clear trigger which is causing the program to freeze, nor any error message. Also it is very strange that it only happens occasionally, other times it seems to work just fine.
All suggestions are welcome!
Greetings,
Eli.

Im surprised Nokia is not giving a solution now that the thread has been running from last 5 months.
Im using a Nokia E-72-1
software version 051.018
Custom version - 051.018.246.02
Language Set - 41.01
Type - RM-530
Last updated 24-10-2010
When I open Nokia Communication Center for Contacts - No problem at all.
When I open Nokia Communication Center for Messages - Application Crashes.
I have around 1500 smses on my phone and desperately need a backup.
FYI - Im using the latest version of PC Suite - 7.1.51.0
The Crash details are as follows:
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: CommunicationCentre.exe
  Application Version: 7.1.27.0
  Application Timestamp: 4b8b910e
  Fault Module Name: MSVCR80.dll
  Fault Module Version: 8.0.50727.4927
  Fault Module Timestamp: 4a2752ff
  Exception Code: c0000005
  Exception Offset: 000200ec
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I dont see that Nokia are proactive in resolving the issues through this forum. Im just trying my luck here.
Would be greatful if I get some help here.

Nokia Communication Centre Timestamps are Wrong

Hi, my problem is somewhat odd and difficult to explain, but I'll try my best
I've installed Nokia Pc Suite with Communication Centre, and after CC has finished retrieving all the messages from my mobile I find that their timestamps are wrong, while on my mobile they are OK. For example, a message I received at 11.05 PM is stamped as received at 1.05 AM of the day after on Communication Centre. I already made sure that the time zone on my mobile is the same as on my computer (GMT+1 - Italy), and another odd thing is that if I change the time zone on my mobile to GMT+3, the timestamps of Communication Centre suddenly get fixed.
I have a Nokia 3110 Classic. I hope someone out there will be able to help me out

P.S.: I found some threads on the web discussing the same problem: could this be a known bug?

Nokia Communication Centre

Having issues opening the Nokia Communication Centre module, seems to take some time to open, upto 10 seconds sometimes longer and then it tries to refresh messages.
Using latest build of PC Suite 7.1.30.9
Happens with Vista and 7, clean installed a few times also, running via bluetooth which is part of my Dell keyboard and mouse, but seems ok sometimes.

Im surprised Nokia is not giving a solution now that the thread has been running from last 5 months.
Im using a Nokia E-72-1
software version 051.018
Custom version - 051.018.246.02
Language Set - 41.01
Type - RM-530
Last updated 24-10-2010
When I open Nokia Communication Center for Contacts - No problem at all.
When I open Nokia Communication Center for Messages - Application Crashes.
I have around 1500 smses on my phone and desperately need a backup.
FYI - Im using the latest version of PC Suite - 7.1.51.0
The Crash details are as follows:
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: CommunicationCentre.exe
  Application Version: 7.1.27.0
  Application Timestamp: 4b8b910e
  Fault Module Name: MSVCR80.dll
  Fault Module Version: 8.0.50727.4927
  Fault Module Timestamp: 4a2752ff
  Exception Code: c0000005
  Exception Offset: 000200ec
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I dont see that Nokia are proactive in resolving the issues through this forum. Im just trying my luck here.
Would be greatful if I get some help here.

Nokia N96 and Nokia Communication Centre

hi all,
i back upped my contacts in a csv file and in a txt file.
because the txt file is easier to update a manually add some more info in the txt file.
after i was done i removed all my existing contacts in my phone and import that txt file i had saved.
after 50% it gaves a messages that everything is imported.
BUT.. none of those mobile ore home numbers are imported.
I've got a contact with only email information and website information.
so i thaught.. maybe is something went wrong..
lets import the originally text file in my phone.
same problem.
another try is to import the csv file and this import gave me the same answer...
what do i have to do?
Nokia PC Suite version: 7.0.9.2
PC-verbindingsoplossing:
Versie 8.22.4.0
Nokia Connectivity Cable Driver:
Versie 7.1.6.0
Besturingssysteem:
Microsoft Windows XP 32-bits editie, Service Pack 3
Taal: Nederlands
Taal voor programma's die niet Unicode-compatibel zijn: Nederlands
Gedetecteerde internetbrowsers:
- Microsoft Internet Explorer 7.0 (Standaardbrowser)
- Mozilla Firefox 3.0
Gedetecteerde Bluetooth-stacks:
- Microsoft (Versie: 5.1.2600, Build: 5512)

Hi Thanks for your message
My Operating System is Windows XP SP3
and using the dutch language at my pc as well as on my mobile phone.
there are about 100 contacts on my phone before i exported into a csv and a txt file.
after i imported it there still the 100 contacts but the mobile number isnt imported.
ive manually added 2 contacts through the nokia pc suite (nokia communication centre) export into txt and csv
removed the 2 contacts and import the saved txt file or the csv file.. still the same problem..

N73 PC Suite syncs - but the communication centre ...

Hi, my N73 is still syncing with Outlook and updating my diary and contacts. But the communication centre (messages) is not updating. I have 'repaired' PC Suite and reloaded my phone, but still it is not updating.
Any thoughts?

hi,
what else could I give which could help the investigation?
I have intel centrino duo.
z

Contact groups not complete in Communication Centr...

I'm using Communication Centre 7.1.40.1 on Windows XP with SP3 in order to edit contacts on a Nokia 6300i via bluetooth.
Contact groups created on the 6300i are not displayed correctly in the Communication Centre, eg. a group with 17 contacts appears empty in the Communication Centre.
How can I fix this bug?

Hi,
Does your phone has got latest firmware on it? Why not try Nokia OVI Suite 2.0.2.42 from www.europe.nokia.com/ovisuite and check this issue?

Hello guys,My first time in community.my problem is that my SIM card was working ok and from today at the left of the screen up shows that is searching for the sim.I contacted the carrier and the SIM card shows that is working.Any suggestions?

Hello guys,My first time in community.my problem is that my SIM card was working ok and from today at the left of the screen up shows that is searching for the sim.I contacted the carrier and the SIM card shows that is working.Any suggestions?

Hey NicolasZen,
Thanks for the question and welcome to the Apple Support Communities. I understand that you are experiencing issues with “No Service” or “Searching” on your iPhone. The following resource provides some great troubleshooting steps that you may wish to try:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Your iPhone may have one of these symptoms:
- iPhone displays "No Service" or "Searching" in an area of good coverage
- iPhone doesn't regain service when returning to an area of coverage
Resolution
If you encounter either of the above symptoms on your iPhone, follow these steps to attempt to resolve the issue. Test after each step.
1. Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
2. Turn iPhone off and then on again.
3. Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
4. Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
5. Update your iPhone to the latest version of iOS.
6. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
7. Restore the iPhone.
Thanks,
Matt M.

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