Communication Error with Brother MFC-620CN Printer works but not scanner

Only printing works off the airport extreme but not scanning. Tried to mannually add the printer in the control center or device selector but printer cannot be found. Scanner worked prior to software upgrades. In addition, I get the communication error message "fails to connect to device" when I connect to the brother status monitor... All is OK when hooked up directly to Mac.
Anybody has a hint? Would be very helpful.
Thanks
Marti

Only printing works off the airport extreme but not scanning.That is exactly how it works. The AirPort Extreme base station (AEBS) only supports printing NOT scanning or any other operations.

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