Communication express 6.3 - timeout issus
Dear Sun,
Recently my office communication express 6.3 mail proxy encounter a timeout issue while login, i had changed the timeout sessions to value 600, but the problem still remain, sometime we need to login few times . Can Sun guide me to find out the root cause? thanks
elson.vhliu wrote:
i had applied the patch 122793-31 few weeks ago, but this problem started before i apply the patch, i'm using application server as a web container. for your information, in our server have 2 LDAP server
This behaviour has been reported before by a number of customers who are running UWC/CE on Application Server:
http://forums.sun.com/thread.jspa?threadID=5424006
My advice remains the same name:
1. Deploy UWC/CE to Sun WebServer 7 instead which has not exhibited this behaviour.
2. Log a Sun Support case so a detailed investigation can be performed.
Regards,
Shane.
Similar Messages
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Tuning the Communications Express Timeout
It seems as though the Communications Express Web interface is hard-coded to log idle users out in about 15 minutes. There doesn't appear to be any mention in the CommExpress documentation or anything in any of the config files that provide a clue as to how to change this.
Has anyone found some magic way to change this timeout?
thanks,
BrianThat was the first thing we tried, but it didn't work.
The CommExpress web interface itself, which you are
running when you are in address book or options just times
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Communication Express - session timeout too fast
Hi all,
I have problem with communication express. Sometime, users are deconnected with the error :
"Connection session time out. Please relog"
This error can appear after 2 min, after reading 1 mail, or just after logging. I have tested with differents browsers.
Communication express is installed on application server 9.1u2 on my frontend, on which convergence is installed too. I haven't any problem with convergence.
Version :
root@frontmail2prod# showrev -p | grep uwc
Patch: 122794-24 Obsoletes: 118541-43, 117288-99, 117820-13, 119157-07 Requires: Incompatibles: 118042-22, 126233-04 Packages: SUNWuwc
In uwcauth.properties :
uwcauth.identity.enabled=false
Messaging server version :
root@frontmail2prod# /opt/sun/comms/messaging/bin/imsimta version
Sun Java(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009)
libimta.so 7u2-7.02 32bit (built 01:56:27, Apr 16 2009)
Using /opt/sun/comms/messaging/config/imta.cnf (compiled)
SunOS frontmail2prod 5.10 Generic_137112-03 i86pc i386 i86pc
root@frontmail2prod# ./configutil | grep uwc
local.webmail.sso.uwcenabled = 1
In uwc.log, I can see :
15 janv. 2010 13:34:56 com.sun.uwc.common.auth.MailProxyFilter doFilter
GRAVE: Request doesn't contain webmail cookie
15 janv. 2010 13:34:59 com.sun.uwc.common.auth.LDAPAuthFilter doFilter
FIN: Check If Identity is enabled
15 janv. 2010 13:34:59 com.sun.uwc.common.auth.LDAPAuthFilter doFilter
INFO: --------Inside ldapfilter-----
15 janv. 2010 13:34:59 com.sun.uwc.common.auth.LDAPAuthFilter doFilter
FIN: Session is null
15 janv. 2010 13:34:59 com.sun.uwc.common.auth.LDAPAuthFilter doFilter
FIN: username is... null
15 janv. 2010 13:34:59 com.sun.uwc.common.auth.LDAPAuthFilter doFilter
FIN: username or password is null
15 janv. 2010 13:34:59 com.sun.uwc.common.auth.LDAPAuthFilter doFilterAnd in log http from messaging server :
[15/Jan/2010:13:38:13 +0100] frontmail2prod httpd[26005]: Account Information: connect [MY_IP:44087]
[15/Jan/2010:13:38:13 +0100] frontmail2prod httpd[26005]: General Information: [MY_IP:44087] GET /cmd.msc?cmd=logout&mbox=&sid=nzSgJMhJW8c HTTP/1.1
[15/Jan/2010:13:38:13 +0100] frontmail2prod httpd[26005]: Account Notice: close [] USER 2010/1/15 13:38:09 0:00:04 0 0 1Is anyone have idea ?
Thx in advance
JCHi all,
we have same problem with communication express. Sometime, users are deconnected with the error :
"Connection session time out. Please relog"
This error can appear after sometimes 10 min and sometimes different time.
also we have tested with differents browsers.
Communication express is installed on application server 9.1u2 on my frontend, on which convergence is installed too. I haven't any problem with convergence.
Version :
bash-3.00# showrev -p|grep uwc
Patch: 122794-26 Obsoletes: 118541-43, 117288-99, 117820-13, 119157-07 Requires: Incompatibles: 118042-22, 126233-04 Packages: SUNWuwc
bash-3.00#
In uwcauth.properties :
uwcauth.identity.enabled=false
Messaging server version :
bash-3.00# /opt/sun/comms/messaging64/bin/imsimta version
Sun Java(tm) System Messaging Server 7u2-7.02 64bit (built Apr 16 2009)
libimta.so 7u2-7.02 64bit (built 02:28:03, Apr 16 2009)
Using /opt/sun/comms/messaging64/config/imta.cnf (compiled)
SunOS posta2 5.10 Generic_141415-08 i86pc i386 i86pc
bash-3.00#
# ./configutil | grep uwc
local.webmail.sso.uwcenabled = 1
Is anyone have idea ?
Thx in advance
s.baskoylu -
-15006 error, timeout issus
Hi
I know there is some older topices about this problem, but cant finde any new one.
I been having some issus with my airport express. For some resone it drops when inartive. Say if my computer goes on screensaver i drops out, and itunes cant see it. The only way i can get it to work again is a hard reset. Thats not really usefull.
Here is my setup
macbook pro 10.7.3
airport express with static ip (if its not static it wont work at all) Its just joing my network for playing mucis.
in my router i have been setting up all kind of forwarding stuff. (found some tip about what to do)
Any way. As im speaking its working, playing fine on my stereo. Still cant see it on my mac. but my server seams to have a great time with it. But i guess if i turn the music off and let it stay off for a wile it wont work again.
So buttom line. I think there is some timeout issus here, just cant figure out what, and how to get around it.
Please help!!Can you provide some addtional info like the DB version Portal is running on.
Also the complete portal version 3.0.9.8.0 or 3.0.9.8.4 or 3.0.9.8.x.
As a workaround you should be able to navigate to your application by using the application portlet on the build tab. -
Communication express and internet explorer
hi;
when i login communication express from internet explorer and i see this error
"ERROR: Error in populateOrgProfile
com.iplanet.am.sdk.AMException: Could not find service config : iPlanetAMAuthService
at com.iplanet.am.sdk.AMObjectImpl.getTemplate(AMObjectImpl.java:696)
at com.sun.identity.authentication.service.AuthD.getOrganizationTemplate(AuthD.java:1234)
at com.sun.identity.authentication.service.LoginState.populateOrgProfile(LoginState.java:462)
at com.sun.identity.authentication.service.LoginState.createAuthContext(LoginState.java:1219)
at com.sun.identity.authentication.service.AuthUtils.getAuthContext(AuthUtils.java:229)
at com.sun.identity.authentication.service.AuthUtils.getAuthContext(AuthUtils.java:166)
at com.sun.identity.authentication.UI.LoginViewBean.forwardTo(LoginViewBean.java:321)
at com.iplanet.jato.ApplicationServletBase.dispatchRequest(ApplicationServletBase.java:981)
at com.iplanet.jato.ApplicationServletBase.processRequest(ApplicationServletBase.java:615)
at com.iplanet.jato.ApplicationServletBase.doPost(ApplicationServletBase.java:473)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:807)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.sun.mobile.filter.AMLController.doFilter(AMLController.java:163)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:280)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:212)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:209)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at com.iplanet.ias.web.connector.nsapi.NSAPIProcessor.process(NSAPIProcessor.java:161)
at com.iplanet.ias.web.WebContainer.service(WebContainer.java:580)"
How could i solve this error?
regards;hi;
i open debug option at communication express. then i restart web server , but i saw this error " info: WEB2798: [uwc] ServletContext.log(): TRACE DefaultXSLUILocatorHandler.init: adding .ie55.(Pattern:Mozilla/4.0 (compatible; MSIE 5.5;Device:html;supportClientXSL:false)"
What is this mean it?How could i solve this problem?
thanks...
regards... -
Communications Express doesn't create access Manager SSO session
Hi all,
I'm running Communications Express, Sun Access Manager and Sun messaging server, each on seperate hosts.
Single Sign On works i.e. when users have a valid session and point their browser at the Communications Express URL they can access their mail, calendar and addressbooks without further ado.
When they don't have a valid session though and the users go to the Communications Express URL they get a username and password prompt. If they enter valid credentials they will be logged in, but the session created is only a local session, not an Access Manager SSO session. This behaviour has changed from the previous versions of Comm Exp which wouldn't work at all without SSO.
Is it possible to configure communications express to either redirect users to the Access Manager's authentication page or have Comm Exp create the SSO session on the users behalf?
TIA
Herman
Versions:
- Communications Express 6.3 update 1
- Sun Java(tm) System Messaging Server 6.3-4.01 (built Aug 3 2007; 32bit)
libimta.so 6.3-4.01 (built 17:13:29, Aug 3 2007; 32bit)Hi Shane,
as always your anwer is better then I could have expected. A more or less complete manual
just hours after asking my question. Thanks!
shane_hjorth wrote:
The cleanest solution I could develop to address the behavioural change was to
leverage a web-server policy agent to perform the redirections.
I wrote up a guide but never received any feedback unfortunately so results-may-vary.
I have republished this guide externally - feedback is welcome:
http://msg.wikidoc.info/index.php/AM_redirection_using_Policy_AgentTook me some time to implement, test and write feedback:
The setup we have is a little more complex then the a single box scenario you
have tested on:
From the internet working inwards we have load balanced
SSL accelerators (apache+SSL doing reverse proxy) in front of
dedicated application servers running communications express.
Mail is retrieved from separate mail-store clusters.
Access manager is configured similarly: load balanced SSL accelerators
in front of application servers running the login page (disributed
authentication UI). Those then talk to the access manager cluster.
Firewalls and access lists between each of those layers. None of the
applications can be accessed directly from the internet and they are
limited in what they can access in the DMZ as well.
I followed your recipe to the letter. After a bit of tweaking everything
worked like a charm. Policy agent installed and configured on the
SUN webserver where communications express is deployed.
Instructions were very good on detail and easy to follow.
We deploy uwc in the root of the server not in /uwc. Something I didn't notice right away.
It would seem that the policy agent expects the values com.sun.am.naming.url
(The URL for the Access Manager Naming service) and
com.sun.am.policy.am.login.url (The URL of the login page on the Access Manager
where users should enter their credentials) to be the same host.
In our setup the URL/host users have to use to log in can't be accessed by the policy agent.
The policy agent should verify sessions directly against the access manager cluster.
I played with some of the override settings in the policy agent configuration file but
without much success. Eventually I used the hostname our users have to use to log
in and abused the /etc/hosts file to map the external hostname to the internal address
of the access manager cluster. Users end up on the correct login page, and the policy
agent can verify the sessions. Ugly, but it works.
The other issue is that the policy agent redirects to:
com.sun.am.policy.am.login.url?goto=URL_Protected_by_Policy_Agent
When a users enters incorrect credentials they get the default login url, without the
goto parameter. (May be bug in access manager or by design...) After entering their
credentials correctly on their second or third try users won't be redirected back to UWC,
but will end up on the default page defined by their iplanet-am-user-success-url LDAP attribute.
I solved that in the policy agents configuration file by adding the gotoOnFail=URL in the
definition of com.sun.am.policy.am.login.url:
com.sun.am.policy.am.login.url = https://login.domain.com:443/amserver/UI/Login?gotoOnFail=https://uwc.domain.com:443When you enter incorrect credentials you'll be redirected back to uwc (where the policy agent
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an issue in the policy agent then your manual.
Regards,
Herman -
Communication Express Address Book problem
Hi
System Messaging Server 7.0-3.01 32bit (built Dec 9 2008)
libimta.so 7.0-3.01 32bit (built 09:08:43, Dec 9 2008)
Using /opt/sun/comms/messaging/config/imta.cnf
SunOS 5.10 Generic_137137-09 sun4u sparc SUNW,Sun-Fire-V240
Sun Java(TM) System Communications Express 6.3
Sun Java Convergence 1u3
After install Sun Java Convergence Address book in Communication Express gone. It showing white page after clicking on Address book tab. Address book is working fine under Convergence.luk4s1984 wrote:
System Messaging Server 7.0-3.01 32bit (built Dec 9 2008)
libimta.so 7.0-3.01 32bit (built 09:08:43, Dec 9 2008)Convergence 1u3 requires MS7u3 and above. You can use the "commpkg upgrade" command to migrate to MS7u3 64-bit.
Sun Java(TM) System Communications Express 6.3 What is the exact patch level of UWC/CE (./showrev -p | grep uwc)?
After install Sun Java Convergence Address book in Communication Express gone. It showing white page after clicking on Address book tab. Address book is working fine under Convergence.Which web-container are you running (Sun WebServer7/App-Server 9.1/Glassfish 2.1)?
Are you running UWC/CE and Convergence in the same web-container?
What JDK version is in use by the web-container hosting UWC/CE?
Regards,
Shane. -
Invisible Address Book in Communications Express
In an otherwise complete installation of Communications Express 6.3 , the Address Book tab is completely blank below the standard Communications Express bar . Changing the address book location references in personalstore.properties seems to make little difference . I don't know what log file I ought to check for this .
Oops . I double posted . Ignore this thread .
Frank -
Communications Express Add Entries to Address Book API
Environment: Communications Express 6.3
Description: Looking to migrate an address book from an old system (exported to text) into the Communications Express 6.3 Address Book.
Having browsed the LDAP entries I see they are not purely human readable. Is there an API or command line utility to import or add address book entries to a user account? Or does anyone have a document on the format of the address book entries?csyoub wrote:
Description: Looking to migrate an address book from an old system (exported to text) into the Communications Express 6.3 Address Book.
Having browsed the LDAP entries I see they are not purely human readable.Please provide an example of a "not purely human readable" entry.
Is there an API or command line utility to import or add address book entries to a user account?The utilities provided by Sun are for the migration of data from the legacy (o=pab) format to the newer (o=piserverdb) format. There is no publicly documented API/command-line utility to import third-party address-book formats.
Or does anyone have a document on the format of the address book entries?There is no publicly available documentation.
Regards,
Shane. -
Portal 6.3.1 "Communications Express Address Book" provider
Hi,
Does anyone have working setup with "Communications Express Address Book" provider from PS 6.3.1 ? I'm having a problem to get it to connect to UWC address book in my JES3 test installation. All other connections to "old" address book, "old" and uwc-type mail, calendar, IM are working fine.
Thanks,
MareksHi,
Thanks for yours replay, i have installed:
jdk-6u16-solaris-i586
jdk-6u16-solaris-x64
anubis# pkginfo| grep JDK
system SUNWj5cfg JDK 5.0 Host Config. (1.5.0_20)
system SUNWj5dev JDK 5.0 Dev. Tools (1.5.0_20)
system SUNWj5rt JDK 5.0 Runtime Env. (1.5.0_20)
system SUNWj6cfg JDK 6.0 Host Config. (1.6.0_16)
system SUNWj6dev JDK 6.0 Dev. Tools (1.6.0_16)
system SUNWj6dmo JDK 6.0 Demo Programs (1.6.0_16)
system SUNWj6dmx JDK 6.0 64-bit Demo Programs (1.6.0_16)
system SUNWj6dvx JDK 6.0 64-bit Dev. Tools (1.6.0_16)
system SUNWj6jmp JDK 6.0 Man Pages: Japan (1.6.0_16)
system SUNWj6man JDK 6.0 Man Pages (1.6.0_16)
system SUNWj6rt JDK 6.0 Runtime Env. (1.6.0_16)
system SUNWj6rtx JDK 6.0 64-bit Runtime Env. (1.6.0_16)
Should i downgrade my java ?
Thanks,
Mariusz -
Communication Express 6.3 fails to show Address Book.
Hi all ,
well i am deploying the Communication express 6.3 on sun app server 8.2 ,
it fails to show the address book ,
rest of it working up to the mark ,
well it showed me once that there is some thing wrong with some style sheet ?
regards
Adeel
Edited by: adeelarifbhatti on Sep 19, 2008 4:26 AMelson.vhliu wrote:
i had applied the patch 122793-31 few weeks ago, but this problem started before i apply the patch, i'm using application server as a web container. for your information, in our server have 2 LDAP server
This behaviour has been reported before by a number of customers who are running UWC/CE on Application Server:
http://forums.sun.com/thread.jspa?threadID=5424006
My advice remains the same name:
1. Deploy UWC/CE to Sun WebServer 7 instead which has not exhibited this behaviour.
2. Log a Sun Support case so a detailed investigation can be performed.
Regards,
Shane. -
Having trouble with calendar server with SSO in communication express
I have configured communication express with components calendar, messaging and access manager. I am able to login that but when i click on calendar ,it says "Aplication Error" NULL pointer Exception. I am able to access address book and options for all of them. i checked the am_sso.log , it has statement
com.sun.uwc.UWCMainViewBean <init>
SEVERE: UWCMainViewBean:forwardToURL(forwardtodefview) - null
Can anybody tell me how to fix that problem?
ThanksA similar problem was discussed over in the Calendar Server forum: http://forum.sun.com/jive/thread.jspa?threadID=101320 Check out the answers there (and the Calendar Server forum is probably a better place to ask this anyway since it looks pretty specific...)
-
Problem in Session Communication Express
Dear All,
We are using Communication Express for Two uses in our application..
1.The one is for View Mail...There my app Users will See ..all the tabs Mail,Calendar,Address Book & Options..I enabled this by..referring URL http://....../uwc
2.Another one is for them to view their calendar activities ..for that we are enabling calendar tab of Comm Express and I can get the calendar... by referring URL http://....../uwc?calid=admin:course14 like that.,
The Problem Im facing is ,If the User First checks his Mail..and then calendar means my User calendar displays all the Comm tabs..(I need to get Only the Calendar tab here)
Or else.., If the User checks the Calendar first and then Mail ..means ..the Mail box (here Comm Expp) only displays the calendar tab..(I need to get all the tabs here)
We enabled SSO ... the problem clearly points Session.,, Is Any Suggestions..
Thanks In Advance
AshikHi..
Thanks for the explain..
./imsimta version
Sun Java(tm) System Messaging Server 6.2-3.04 (built Jul 15 2005)
libimta.so 6.2-3.04 (built 01:30:02, Jul 15 2005)
Linux nile.jlcc.com 2.6.11-1.1369_FC4 #1 Thu Jun 2 22:55:56 EDT 2005 i686 athlon i386 GNU/Linux
and you asked about the problem Im facing..
The Sceniro is ...
We need to display Calendar & also Mail for our Users in two Separate Links...both links are in two different pages..
for the Mail Link Im getting Comm Express by., referring URL
http://myserver/uwc (Here I need all the tabs, and Im getting)
for the Calendar ., Im creating Calendars for every User..and I need to show only the Calendar..presented in the Comm Expp..(When my user wants to see his Calendar)
im getting this by Like.....http://....../uwc?calid=admin:course14
The Problem is When a User First views his ...calendar he will get...but after that he not able to get mail...there its showing only the calendar for the URL..http://.../uwc
or else...Say..He first View his Mail ...he is getting Comm Expp ...but after that he is not able to get Calendar...there it is showing only the Comm expp for the URL http://.../uwc?calid=admin:course14
how to solve this...is any problem in Session.
Or you can help me in another way..
How to enforce access to Calendar tab in comm expp..
I tried with ....http://myserver/uwc/index.jsp?gotoUri=/base/UWCMain?calid=admin:course3
but im gettingblank page for this..
Thanks
Ashik -
Communication express address book error
Hi Shane,
My communication express display this error message when i search name > 1000 record.
"Your server is not configured properly or your search query has exceeded the limit, Please check server configuration"
Can i disable this settting or is there any parameter for me to turn ?
Cheer
UBDubd wrote:
My communication express display this error message when i search name > 1000 record.
"Your server is not configured properly or your search query has exceeded the limit, Please check server configuration"
Can i disable this settting or is there any parameter for me to turn ?This error could be due to a restriction at the Directory Server end or due to a restriction at the UWC/CE end.
Check the directory server access logs to see if there is an error returned for the search.
Also confirm that the lookthru_limit setting in <uwc_deploy_base>/WEB-INF/config/corp-dir/db_config.properties is more then 1000.
Regards,
Shane. -
Java System Communications Express attachment problem
Hello everyone, please excuse my ignorance on this query as I have very little to do with the Java language and I've really approached this forum as I've run out of ideas for the problem my customer has.
The customer is connecting to a 'Sun Java System Communications Express' server, from approximately 20 PC's. 2 of the PC's have a problem that is not user based because if they sign in elsewhere their problem disappears and likewise if someone signs into their PC, they experience the same problem.
If the user receives an email with an attachment and forwards it to a recipient, no problem.
If the user recieves an emal with an attachment and forwards it to themselves, no problem.
If however, the user tries to send an email with an attachment (which for all intents and purposes seems to take the correct amount of time to upload, and when you click save appears in the message attached) the attachment disappears, including if you simply save the message in drafts and do not actually send it.
I have tried uninstalling and reinstalling versions 5 and 6 of Java, resetting the web settings using both IE6 and IE7 (unfortunately the initial secure server refuses any other connections from Firefox / Netscape / Opera / Safari therefore I can only test with IE)
I have disabled all additional addons, disabled all non-microsoft startup services, disabled all startup programs.
As you will appreciate, I've done a fair and reasonable amount of testing and simply cannot work out why the attachment fails to stay with the email on these two machines. Help on this problem would be very much greatly appreciated.
Many Thanks
TonyUnfortunately I do not have access to version information of the server as I am only have access to the client end. All that I can provide you with is the fact that it works on 18 identical systems. The missing attachment(s) occur regardless of whether you save the message to draft or send the message. It should be noted however that if you receive an attachment with a message and save that to drafts, the message retains the attachment so it only seems as though it is affected during the phase of attaching the file to the message from the local PC. The environment that the client is working in uses a verified certificate and is connected through https.
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