Communication medium and communication method

Hello,
Please someone please explain to me the difference between a communication medium and a communication method...
For example, the communication medium e- mail is the one that I choose in the channels tab on the marketing planner, how do the communication method I assign to this communication medium affect the procedure? and how do a transaction I assign to this communication method affect the procedure too.
thanks for you're replays
Iris

Hi Iris,
Each communication medium consists of one or more communication methods together with a priority that you assign to a communication method.
Example
You could create the communication medium Phone/E-mail/Fax. The description you use is down to you, but for ease of use, it makes sense to name the communication medium according to the communication methods it contains. The communication method defines the means by which business partners belonging to a target group are informed about the content of a campaign (by E-mail, mail, fax,...).

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