Communication problem by skype after upgrade tout 4.4.2

After up grade tout Android 4.4.2 i can't US skype thé tablet reboot when the communication is etabli.

Hey @Asmahp ,
Welcome to the HP Forums.
I understand you're unable to use Skype on your tablet after updating to 4.4 KitKat.
Reinstall the problem app: Go to Settings > Storage > Apps > Select the app > Uninstall. Once uninstalled go to the Google Play Store app > Select My apps from the menu on the left > Select the All tab > Select the app > Install.
Clear all cache on the tablet: Settings > Storage > Cached Data. You should have the option to erase all the cached data here.
Hard reset: While the tablet is on, press and hold the power button for 8+ seconds to force shut down. Turn the tablet back on and see if that helps.
Factory reset: Make sure you backup any important files or information first. Settings > Backup & reset > Factory data reset.
If the issue persists please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Hey @Asmahp ,
Welcome to the HP Forums.
I understand you're unable to use Skype on your tablet after updating to 4.4 KitKat.
Reinstall the problem app: Go to Settings > Storage > Apps > Select the app > Uninstall. Once uninstalled go to the Google Play Store app > Select My apps from the menu on the left > Select the All tab > Select the app > Install.
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If the issue persists please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Edit edit:
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Last edited by n17ikh (2012-01-08 03:22:39)

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