Communication problem with service in Poland

I live in Romania and this is the second time i have sent it to Lenovo , thing is i wrote a message and included it in the box, thinking it would go to the Servskils in Bucharest, but they sent it to Lenovo in Poland.
If i had known i would have included the previous service statement and an explination in english (i only included one in Romanian)
Could anyone here help me with that? I don't know they service point it has been sent to in Poland, will prolly find out tommorow.
This is the second time it was sent to them in Poland 
I will provide serial number and model, can any mod/admin transmit my message to the tech guys there? 
model : G575Al - 20081
 Laptop freezes when video drivers are installed, i've tried with many versions of video drivers - the one from the cd, the newest one from Lenovo's site - all versions make the laptop freeze/restart or give a blue screen about video scheduler.
These happen in all applications and idle, but happen even more often in games - usually after 1.5 hours - 3 hours.
In idle they happen less often.
The freezes/restarts and blue screen happen on both the cards : 6310m and on 6370m. 
It's not the HDD since it was changed last time, though the new one clicks in idle and has very high load/unload cycles.
When no video drivers are installed everything is ok, except the hard disk clicking in idle and making very high load/unload cycles.
Also - please disable automatic restart so you can see the blue screens.
Thank you.
Moderator Note; s/n edited for member's own protection

Hi
Unfortunately, I don't think there is some standard SAP functionality available to help you.
I guess you need to go for a custom development in this to get the required details.
Regards
- Atul

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