Communications Suite 5

Hi,
We already have DS 6.2 deployed in our organization. We have moved from NIS to LDAP. Now we want to deploy Communications Suite 5.
I have been testing with the "Deployment Example: Sun Java Communications Suite 5 on a Single Host" (http://docs.sun.com/source/820-0086/index.html)
We built our own scripts for creating user accounts in LDAP.
I'm wondering if it's a requirement to Deploy the Communications Services Delegated Administrator 6.4 and SUN Java System Access Manager?
I'm also wondering if there are any tips for deploying Communications Suite 5 with Native LDAP and which user attributes need to be added for Communications Suite to work.

Delegated Administrator (DA) is not required but it does make life much simpler in terms of adding users to JCS.
DA has a CLI and a web interface so one could build out provisioning scripts using the CLI interface to get the best of both worlds.
If you don't want to use DA you do not have to but I would recommend looking at the Schema Guide (http://docs.sun.com/app/docs/doc/819-4437) to figure out which attributes are required, etc
Access Manager is used if you want to provide single sign on for the web client Communications Express in terms of Messaging Server/Calendar Server.
If you don't need/want Communications Express then AM is optional for sure.
Delegated Administrator does need Access Manager I believe although I could be wrong about that off the top of my head.
It also depends on the schema choice you make (http://docs.sun.com/app/docs/doc/820-0639) in terms of what tools are available for managing your users in JCS.

Similar Messages

SSL SSO Communications Suite 2005Q4 setup

I posted this a few days agao on google groups and have not gotten any responses. Can anyone tell me if its possible to do SSl SSO on Communications Suite. I just want my users to access Communications Express [uwc] with mail and calendar using SSL.
I have Messaging Server 6.2-3.04 (built July 15 2005)
Thanks in advance.
-James
SSL SUN Communications Suite 2005Q4
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Date:          Mon, Apr 3 2006 3:48 pm
Email:           "jamturtle" <[email protected]>
Groups:           comp.sys.sun.apps, comp.sys.sun.admin, comp.unix.solaris, comp.unix.admin
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Does anybody know how to setup step-by-step SSL and SSO on SUN's
Communications Suite? I am using [or rather testing] The following
products: Calendar Server 6, Messaging Server 6, Communications Express
6, Web Server 6.1 and Access Manager 7. All on just one machine.
I have managed to get Single Sign-On working fine with Comm Express but
I can not seem to manage to get it working with SSL. I mainly want to
run https via Comm Express to access messenger and calendar. This works
great on http.
I have also read [and read] SUN's documentation about setting up SSO
with SSL but that is a bit confusing [to say the least]. I found in the
Comm Express Admin Guide:
Messaging SSO is not supported in SSL.
Work around
To support Messaging SSO with SSL perform the following steps:
How to enable Messaging SSO with SSL
1. Configure Web Server in SSL mode.
2. Configure Communications Express for SSL port of Web Server.
3. Set uwcauth.ssl.enabled=true.
4. Set uwcauth.https.port to SSL port of Web Server.
5. Enable Messaging Server in SSL mode.
6. Set the webmail.port in uwcconfig.properties to SSL port of
Messaging Server.
7. Provide messagingsso.ims.url to Non SSL port of Messaging Server
8. Install the Certificate Management Server root Certificate Authority
(CMS root CA) on both Web Server and Messaging Server.
9. Restart Web Server.
10. Provide a value to local.webmail.sso.ims.verifyurl pointing to Non
SSL port of Messaging Server.
11. Restart Messaging Server.
The problem here is what is meant by "CMS root CA" ?? of course when
searched on Google I get the Communications Express Admin Guide lol :^)
Anyways I got a Thawte Cert for the web server, this seems to work fine
and the "uwc" login page works fine too. Now what do I do to get
messenger to work? Get another Cert?? It says "install CMS root CA on
both Web Server and Messenger" how??? maybe I need to create self
signed certificates??
I need to have calendar working too, there is a SSL setup for calendar
but will it run with SSO uwc??
I also run into the problem in the Admin Guides of using "iplanet
console" to manage certs and some other features, what is this? of
course I can't find it or SUN has changed its name [but still suggests
to use it].
Well I am a bit frustrated, maybe something I am missing or not read
correctly [my apologies]. I do not think this to be uncommon to want an
integrated mail and calendar application running SSO and SSL. So if
anybody knows an easy step-by-step setup or a link to such a thing
please let me know. I am not new to Unix nor Solaris but definitely
know little about Communications Suite [or maybe SUN has changed that
name too :^(
Thanks in Advance
-James

Thanks Jay but I think we are now digressing. I am
sorry if it sounds like I am complaining, I just want
to figure out to how to make this work. Someone must
know how to set this up step-by-step. I think I
understand the difference between SSO and SSL and
that they are not interchangeable, I want both to
work.
If I was to use only ME then I don't need SSO, I
would just use it with SSL, which I still have not
figured out how to do, because I do not know where to
find iPlanet Console???Iplanet Console may be found in your Directory SErver install. command, "startconsole:
You do not need to use Console for anything.
You can use "certutil" to manipulate certificates, should you prefer to do that.
You can use "configutil" to change config settings.
do you know where it should
be, is there a default path? Does it install with ME?It's really the Directory Server console. You have it.
Can I download it?
I also understand that the benefit of SSO is not to
have to sign on several times and that in my case we
are talking about 3 different pieces of software, CE,
ME and Calendar [plus Access Manager].
I am running my system with SSO on CE, ME and
Calendar and it works great. I wish to offer this
setup so my users can access both mail and calendar
via one web interface, just like hotmail, yahoo etc.
I also want remote users to access the same web
b interface via SSL [their passwds will have some
level of security]. As usual, you need to take these one step at a time. First, get your SSL working. Then get CE working. Then follow the documentation to get SSO working. It does work. Many others have been successful getting it all to work.
The reason I asked about possibly another SUN product
is because I have setup other products like IMP and
Zimbra via SSL and they work in this fashion.
I am fairly sure this is possible with these SUN
products but I am still trying to figure out how to
do it.
This is why I am asking if anybody has any experience
setting up this combination of products in this
fashion, please let me know or guide me in the right
direction.
Thanks in advance
-James

Some general questions about Sun Java Communications Suite

Hello Everybody,
We are a small group of individuals (2 Java developers and 1 Linux expert and Web Application developer), located in Germany.
We are fully new to �Solaris� and Sun Java Communications Suite and know, that it�s a highly professional software system for large scale deployment. However we plan to install (64 Bit version) and manage it in a small network environment, consisting of a Server (4 GB RAM, RAID 5, AMD Dual CPU) based on Solaris 10 (X86) and *20* clients based on Win XP, Solaris and Linux.
It�s a network of a non-profit organization, providing social services to local society.
At clients we will use the Communications Express and the needed services are: Calander, Mail and Address book. (no need of Outlook Connector, Instant Messaging, Document Management, etc.)
Our long-term aim is - after learning of professional architecting, deployment and management of Communications Suite - to provide integration and development services to organizations (schools and small / medium sized Business) and public in cooperation with ISP or infrastructure-providers like Sun Microsystems.
Now, our main questions are:
*1.-* Is the Server phy. recourse enough to deliver the mentioned services of Communication Suite to 20 clients without problems?
*2.-* Isn�t Communications Suite oversized for such small network mentioned above or better, if we use another collaboration software system like Opengroupeware (http://opengroupware.org/) ? Opengroupeware is developed using non-java lang and therefore doesn�t match our strategy.
*3.-* Does the Communications Suite download-pack includes all necessary components of Sun Java ES (Directory Server, Access Manager, etc.) or these components are to be downloaded separately?
*4.-* What is the difference between the Sun Java System Messaging Server and the Sun Java System Message Queue?
We appropriate very much your answers and any further useful information regarding our project.
Thanks
Asghar

1> I believe your hardware can support 20 users (you might need to tune the Web Server heap size) - I had a Sparc 2x450mhz w/ 2GB of ram supporting 50+ users quite comfortably - with roughly half using POP and the other half IMAP/webmail. Ideally though, for best performance you would want to break up the main servers (LDAP, WEB, and MS) between hosts) - probably not necessary for 20 users. Having all on one machine simplifies things too (but also makes it a single-point-of-failure). Your disk obviously is important, the faster the better - that it's redundant is also nice - larger deployments might use much fancier storage systems to provide speed and redundancy, and use an the App Server instead of the Web Server as a container for Comms Express.
2> I don't think it's "oversized" - might you mean overkill? In this case I don't think overkill is a bad thing. Why not have very capable software, even if you don't really need it -is how I see things.
3> I believe you get all you need in the download. Though I've never tried the 64bit version (which I am guessing is only really necessary for larger deployments where you want to obtain maximized performance for heavier loads). I recommend following the single host evaluation document to get the hang of the install.
4> I'm not sure - though the Messaging install I believe requires the MQueue stuff, I think it's sort of an API for messaging, also available separately, but used by JES Messaging system?
Good Luck,
s7

Adobe Technical Communication Suite 1.3 Announced

Adobe Technical Communication Suite
(www.adobe.com/products/technicalcommunicationsuite) has been
updated today. Technical Communication Suite 1.3 now contains the
new Adobe Acrobat 9 Pro Extended. Technical Communication Suite
customers can purchase an upgrade that includes Acrobat 9 Pro
Extended. Adobe Acrobat 9 Pro Extended is a superset of Acrobat 9
Pro, all the powerful 3D features, and Adobe Presenter, Adobe
LiveCycle Designer ES, and Adobe 3D Reviewer software. With
Presenter, you can add video, voice-over, demos, and interactive
quizzes to Microsoft PowerPoint slides, and then output to PDF for
reliable, cross-platform sharing. I am sure learning professionals
will love this new and exciting feature.
With Acrobat 9 Pro Extended, you can now deliver the richest,
most engaging PDFs with new support for videos and portfolios.
Easily share video in PDF - Convert a variety of video
formats to FLV for reliable, cross-platform sharing of video,
animations, and applications in PDF documents. With native support
for Adobe Flash technology, no additional media player is necessary
for playback.
Insert video in PDF - Embed video in Microsoft Word or
PowerPoint and convert to FLV in PDF or insert FLV or H.264 video
in PDF files for direct playback in Acrobat and Adobe Reader.
Easily review video - Comment on video using any of the
commenting and markup tools to add feedback to a specific frame.
Unify the widest range of content in a PDF Portfolio -
Assemble documents, drawings, e-mail, spreadsheets, and rich media
— including audio, video, 3D, and maps — in a single,
compressed PDF Portfolio.
Use professionally designed templates - Choose one of many
professional templates to quickly integrate content, define
navigation, and add polish to your PDF Portfolio. Add your logo and
include descriptions to guide recipients through the contents.
I have not listed the most compelling 3D features here. For
more details on features, please click here -
http://www.adobe.com/products/acrobatproextended/features/
Acrobat.com services are now available (announced
simultaneously) that enable you to store and share large documents,
collect form data, and review documents with virtually anyone
across the world.
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/
RoboHelp Packager for Adobe AIR-
http://labs.adobe.com/technologies/robohelp/

Hello Vivek,
Thanks for the announcement.
It is nice to know that anyone that now purchases the
Technical Communication Suite 1.3 as an upgrade will get Adobe
Acrobat 9 Pro Extended for the same price I paid in October 2007
for the Tech Comm Suite with Adobe Acrobat 8. Had I only waited
until this month to purchase the Technical Communication Suite I
too would have the latest version of Adobe Acrobat but alas, I will
have to spend an additional $300US to upgrade to TCS 1.3. Which
means I will have paid 30% more for the TCS than anyone purchasing
it now.
Sometimes it just does not pay to be an early adopter of a
product and have to go through the pain of wondering why RoboHelp 7
was so slow (among other bugs)...but I digress.
I understand you likely have nothing to do with the pricing,
but I felt I had to say something.
Regards,
Randi

Sun Java Communications Suite questions

Hi all! This is my first post to these boards so please excuse any board fobars.
Anyway, I have been charge with replacing our existing mail system based on POSTFIX, IMAP and SMTP with a better solution and have come to Sun Java Communications Suite as an option.
I notice the software can be downloaded for free, but there isn't any obvious mention of end-user costs. Are there any?
Second, what is the best way to back up the system each night and weekend. I have tried doing a search in Yahoo! and Google but haven't really come up with an answer. Can I back up individial mailboxes and objects with them or must I backup only the system as a whole?
Thanks for any help!
Mark

Yes it has shared folders and you can set up email lists. For instance I have our hylafax fax server just convert the incoming fax and put it in a public company folder that everyone has read access to. Also I have a mailing list that when you send to the address it goes to all employees and you can add the ability for an outside email address like [email protected] rights to send mail to it. The graphical interface works well but you'll want to make your own service packages which isn't hard to do. I really like using commadmin to create my users over the delegated admin but that’s just me.
Oh yea I also have a public mail folder I use for corp documents. I just email the docs into that folder.
Calendar server is great. The outlook connector works great.
Plus if you’re going to run it on Solaris 10 you get all the great functionality of that operating system for instance I have my whole mail server running on a solaris zone which resides on a zfs filesystem.
Which makes it extremely easy to back up or clone and run experiments or updates something goes wrong just rollback. ZFS is truly the best file system out. Solaris is so awesome it was able to keep running even when one of my cheap xeon processors was running in a degraded state. Solaris Fault manager is a god send and they don’t even market it really. fmadm faulty has saved my butt many times.
Solaris 10 + commsuite = Little downtime and tons of power.
Edited by: mark42324 on Dec 4, 2008 5:45 PM

Performance in Sun Java Communication Suite 5 between Solaris 9 and 10

Somebody knows which is the best Operation System to deploy the Sun Java Communication Suite? in performance terms?
I have and old Sun Fire 280R with two 750 Mhz Processors, 3 GB Ram, and an A1000 Storage.
Thanks a lot,
Andres.

AYacopino wrote:
Somebody knows which is the best Operation System to deploy the Sun Java Communication Suite? in performance terms?Solaris 10 by far for several reasons:
-> improved overall performance (kernel/networking level)
-> ZFS for storage
-> dtrace for debugging
-> zones for the various components of the communication suite (http://www.sun.com/blueprints/0806/819-7663.html)
I have and old Sun Fire 280R with two 750 Mhz Processors, 3 GB Ram, and an A1000 Storage.I'm not sure how many users you are planning to provide access to but your RAM is going to be the bottleneck.
Regards,
Shane.

Sun Java Communication Suite 5 using example deployment not working

I download the sun java communication suite 5 for solaris sparc.
I have a sunfire 280r server with Solaris 9 9/05 HW s9s_u9wos_06b SPARC installed.
I follow the document 820-0086.pdf to try the product (deployment example), i succesfully installed the product using acasalud.com.ar as the domain.
The problem arises when i begin to verify the installation(page 16), i sucessfully start the web services but when i put:
http://fully-qualified-hostname:web-server-port/amconsole
Nothing happens, the amconsole url doesn't exists.
Somebody knows how to solve this?

I found this in the logs:
Web Server Admin command (/SUNWwbsvr7/bin/wadm) not found!|#]
[#|2007-12-13T17:53:02-03:00|WARNING|CommsSuite|JavaESInstall|_versionID=1.0;_th
readID=11;_SourceJavaFile=EntsysConfigurator;_SourceMethodName=executeCmd(cmd,en
vp,dir);_CommsSuiteMessageID=;_CommsSuiteResourceBundle=|
ldap_add: Already exists
ldap_add: Already exists
ldap_modify: Type or value exists
ldap_modify: No such attribute
ldap_modify: No such attribute
ldap_modify: No such attribute
ldap_modify: No such attribute
ldap_modify: Type or value exists
ldap_modify: Type or value exists|#]
[#|2007-12-13T17:53:02-03:00|SEVERE|JavaES|JavaESConfig|_versionID=1.0;_threadID
=11;_SourceJavaFile=IdentityServConfigurator;_SourceMethodName=configure();_Comm
sSuiteMessageID=JavaES_ConfigIS24;_CommsSuiteResourceBundle=EntSysLoggingResourc
es;_CommsSuiteArg1=1|Access Manager Configuration Failed ...1|#]

Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4? Thank you

Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4?
Thank you.

Not sure what CCS has that you’re referring to, but TCS5 is out and can be installed via subscription or downloaded installer.

Adobe Presenter in Technical Communications Suite 5?

Is Adobe Presenter 9 included in Technical Communications Suite 5? I just downloaded a trial version of Tech Comm Suite 5, but did not receive Adobe Presenter (only Adobe Presenter Video Creator).

Yes, Adobe Presenter 9 is a part of Technical Communication Suite.
Have you ever install Adobe Presenter 9 on your machine ?
Please check the version of your Microsoft PowerPoint.?
Please check this document for tech specs and installation instructions.
http://helpx.adobe.com/presenter/release-note/presenter-9-release-notes.html
Regards,
Rajeev.

Strong DITA integration into FM Technical Communication Suite

My motivation to vote for a strong DITA integration is that I can imagine the FM Technical Communication Suite as an very appropriate tool to support the DITA Learning and Training Content Specialization in a smart way.
That's important as on April 1, 2008 the DITA Technical Committee has approved Design Proposal 12058 for inclusion of the DITA specialization for learning and training content in the formal design plan for DITA 1.2.
My long-term vision for the FM Technical Communication Suite is, for example,
* write your quiz is FM and use it in Adobe Captivate
My short-term vision the for the FM Technical Communication Suite is
* improve the usability of the DITA plugin for technical writers
Looking forward to a user-to-user discussion about which smart DITA integration into the FM Technical Communication Suite.

b Smart Language Identification
GOAL
FM DITA plugin uses the xml attribute for language identification
to set
Proposal
The language identification attribute is
xml:lang
see
http://www.w3.org/TR/2000/REC-xml-20001006#sec-lang-tag
A scretch of an implementation:
Change the entry for the attribute xml:lang in the related EDDs from
Name: xml:lang String Optional
to
Name: xml:lang Choice Optional
Choices: en-US | de-DE
Default: en-US
Note: en-US means language(englisch)-country(USA)
A smart integration would
* language-country codes for all combinations supported by FM
* May be the drop-down list of
ParagraphFormatting/PropertiesFont/Language
can view the lanuage-country codes, too
* TextFormatRules similar to this one are necessary
If
Specification Concept[xml:lang="de-DE"]
ParagraphFormatting
PropertiesFont
Language
Deutsch
Well, my current workaround is I add a version of the above TextFormatRule to all elements which are specificied in the 'info-types' variable of the topic.edd
Any smarter workarounds known?

Installing Technical communication suite

Folks
I am trying to install Technical communication Suite (mainly
for Captivate at the moment - the rest I'll use later) . I am
running Windows XP, Pentium 4 etc and have a licenced version of
Captivate 2
I keep getting the error message Error: Unable to Load
Product Information as soon as click on the first button on the
initial screen (activated by autorun)
I have worked through the troubleshooting doc on the adobe
site to no result.
The installation process starts up OK on my old steam powered
PC - but I want to install this on my better Pc
any suggestions?
Regards
Steven Knight

Hi Steven
Unfortunately, almost all of us here already have the product
successfully installed.
First, I'd try what is outlined in
this link.. If that
doesn't help, I'd strongly encourage you to contact Adobe support
and see what they have to say.
For what it's worth here, Adobe has changed the installation
method for most of their products. This means that installation
issues aren't problematic with only Captivate. There are issues
with many of the products.
Cheers... Rick

Technical Communication Suite 3 - Install Location Correct?

Hi All,
I've just installed the new TCS3 upgrade from TCS2.5 on my XP Pro SP3 machine. The installer on the DVD seemed to work fine, but I just noticed that it didn't create a \Technical Communications Suite x\ folder like other TCS versions had. It placed all the components (FM10, RH9, etc) in the \Program Files\Adobe\ folder. Has anyone else seen this behaviour? I just found it odd that it seems to have performed a "standalone" component install with the added functionality of the suite.
Jeff

Hi Jeff,
This is the as per the new design of TCS 3. In earlier version all the suite products were placed in TCS folder but in TCS 3 you will not see any TCS folder but all the individual component will have separate folder in "C:\Program files\Adobe"
Thanks,
Sameer

RH Server 7 and Adobe Technical Communication Suite

Does anybody know if RH server 7 is included in the Technical
Communication Suite?
I have not seen it mentionned anywhere....
Thanks!

It will be.

SharePoint Online Cloud Service and Technical Communication Suite Integration

Are there any success stories of using Microsoft SharePoint Online Cloud service and the Technicall Communuications Suite? What were some of the compatability issues? How were they resolved? Are there any issues with using it behind a firewall?What are the limitations?

Posting the links again -
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 1
http://my.adobe.acrobat.com/p29205929/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 2
http://my.adobe.acrobat.com/p25426010/
NEW Training Video! Getting Started with the Technical
Communication Suite: Part 3
http://my.adobe.acrobat.com/p13101233/

Communications Suite 6u1 stability issue

Hello,
I have a stability issue with Comm Suite 6 Update 1.
imsimta version
Sun Java(tm) System Messaging Server 7.0-3.01 64bit (built Dec 9 2008)
libimta.so 7.0-3.01 64bit (built 09:57:35, Dec 9 2008)
Using /opt/sun/comms/messaging64/config/imta.cnf
SunOS apollo2 5.10 Generic_138888-01 sun4v sparc SUNW,-T5220The server was installed as Communications Suite 6 and I upgraded it to U1 2 weeks ago.
Last weekend I put the whole system into production but unfortunately the SMTP demon hangs from time to time.
Here is some messages from different log files:
From default log:
[08/Jan/2009:16:36:08 +0200] apollo2 stored[11346]: General Warning: imapd process 10622 exited abnormally
[08/Jan/2009:16:36:08 +0200] apollo2 stored[11346]: Store Warning: stored: Sun Java(tm) System Messaging Server STORE 7.0-3.01 64bit (built Dec 9 2008) starting up
[08/Jan/2009:16:36:11 +0200] apollo2 impurge[11347]: General Notice: impurge started
[08/Jan/2009:16:36:13 +0200] apollo2 imsched[11350]: General Notice: starting up
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Error: cannot connect to port 25: Connection refused
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Critical: SMTP server is not responding
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Warning: dispatcher process is not running, but does not appear to have crashed. No restart requested.
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Error: cannot connect to port 587: Connection refused
[08/Jan/2009:17:45:01 +0200] apollo2 msprobe[11881]: General Critical: SMTP_SUBMIT server is not responding
[08/Jan/2009:17:51:56 +0200] apollo2 imsched[11350]: General Notice: shutting down
[08/Jan/2009:17:51:56 +0200] apollo2 impurge[11347]: General Notice: impurge finished
[08/Jan/2009:17:51:56 +0200] apollo2 stored[11346]: General Warning: imapd process 11348 exited abnormally
[08/Jan/2009:17:51:56 +0200] apollo2 stored[11346]: Store Warning: stored: Sun Java(tm) System Messaging Server STORE 7.0-3.01 64bit (built Dec 9 2008) shutting down
[08/Jan/2009:17:56:35 +0200] apollo2 stored[1324]: Store Warning: stored: Sun Java(tm) System Messaging Server STORE 7.0-3.01 64bit (built Dec 9 2008) starting up
[08/Jan/2009:17:56:39 +0200] apollo2 impurge[1325]: General Notice: impurge started
[08/Jan/2009:17:56:48 +0200] apollo2 imsched[1328]: General Notice: starting up
From watcher log
Watched 'dispatcher' process 11352 exited abnormally
[08/Jan/2009:16:39:42 +0200] (Notice) Received request to restart: dispatcher
[08/Jan/2009:16:39:42 +0200] (Notice) Connecting to watcher ...
[08/Jan/2009:16:39:42 +0200] (Notice) dispatcher server is not running
[08/Jan/2009:16:39:42 +0200] (Notice) Starting dispatcher server .... 11435
Watched 'dispatcher' process 11435 exited abnormally
[08/Jan/2009:17:40:43 +0200] (Notice) Received request to restart: dispatcher
[08/Jan/2009:17:40:43 +0200] (Notice) Connecting to watcher ...
[08/Jan/2009:17:40:43 +0200] (Notice) dispatcher server is not running
[08/Jan/2009:17:40:43 +0200] (Notice) Starting dispatcher server .... 11860
Watched 'dispatcher' process 11860 exited abnormally
[08/Jan/2009:17:44:19 +0200] (Notice) Received request to restart: dispatcher
[08/Jan/2009:17:44:19 +0200] (Notice) Connecting to watcher ...
[08/Jan/2009:17:44:19 +0200] (Error) dispatcher failed twice in 600 seconds, will not perform restart
watcher process 1322 started at Thu Jan 8 17:56:33 2009The dispatcher.log* and tcp_smtp_server.log* are always empty.
The mail.log_current has this at the hanging moment:
08-Jan-2009 17:44:19.84 tcp_local    +            O [unknown] SMTP
08-Jan-2009 17:44:19.84 tcp_local    +            X [unknown] SMTP Error writing SMTP packetThe problem repeats from time to time and I have to restart the mail server manually.
There are no core dumps in the system and system logs are OK.
There are latest patches installed and the system is very stable itself except SMTP part of CommSuite.
The auto restart is enabled out of the box.
configutil -o local.autorestart
yesThe server is almost idle. It serves 10 people and there are just few mails going via it.
Obviously there is something wrong with my configuration or it's a bug.
Could someone help me to understand the reason of such instability?

Hello Shane,
I appreciate you help.
The dispatcher process crashes by itself, nobody kills it manually :)
The coreadm has been enabled from the installation date and there is just one old core dump for some java process.
coreadm
     global core file pattern: /var/core/core.%f
     global core file content: default
       init core file pattern: core
       init core file content: default
            global core dumps: enabled
       per-process core dumps: disabled
      global setid core dumps: disabled
      per-process setid core dumps: disabled
     global core dump logging: disabled
ls -la /var/core
total 126918
drwxr-xr-x   2 root     root         512 Jan 4 12:34 .
drwxr-xr-x 47 root     sys         1024 Sep 14 19:28 ..
-rw-r--r--   1 root     root           8 Sep 26 18:32 .nsr
-rw-------   1 root     root     75235729 Jan 4 12:34 core.javaNow I changed coreadm to this:
coreadm
     global core file pattern: /var/core/core.%f
     global core file content: default
       init core file pattern: core
       init core file content: default
            global core dumps: enabled
       per-process core dumps: disabled
      global setid core dumps: enabled
per-process setid core dumps: disabled
     global core dump logging: enabledOK. Next time I will use "imsimta restart" but this does not solve the problem.
I used /opt/sun/comms/messaging64/bin/stop-msg, /opt/sun/comms/messaging64/bin/start-msg commands to do this.
The problem I have is SMTP service stops to work and I cannot receive any emails until I do a restart .
Can I turn on some additional logging either for dispatcher or for SMTP process?
Any ideas how to make it work stable?
Best Regards,
Victor

Unable to install components of Technical Communications Suite 3.5

Standard installation of tech comms 3.5 suite fails at the final hurdle.
Log file is as follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS013, DW050 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 5 warning(s)
WARNING: DS013: Payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 is already installed and the session payload {E3794450-8781-11E0-B632-B1904824019B} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 as it is already upgraded by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 as it is already upgraded by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {7DE6CDC3-CFEE-4564-813D-3F59E5D71F10} Adobe Captivate 5.5 5.5.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe Technical Communication Suite 3.5\payloads\AdobeCaptivate5.5Core\OEM(Seq 4002)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Captivate Reviewer: Install failed
ERROR: DW050: - Adobe Captivate Quiz Results Analyzer: Install failed

Hi There,
Looking at the log files indicates that you already had "Reviewer" and "Quiz analyzer" installed on your machine from the previous installation of Captivate. "Adobe Captivate Reviewer" and "Adobe Captivate Quiz Results Analyzer" are installed as a separate component when you install Captivate. Even if you uninstall Captivate then also you need to uninstall these two separately. I think in your case you already had Captivate before on this machine. If that is the case then you can ingnore these errors and continue to work. You can also verify by launching the above two components separately and see if they are working.
Regards,
Mayank

Communications Suite 5

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