Cómo eliminar y reinstalar iTunes, QuickTime y otros componentes de software en Windows Vista o Windows 7

Cómo eliminar y reinstalar iTunes en Windows 7? Lo he eliminado y reinstalado varias veces, pero al conectar el iphone me sale "error".
Gracias

Bueno, honestamente nunca había escuchado de un problema así pero te recomiendo que llames al número de AppleCare de tu país y veas si te pueden dar asistencia telefónica, normalmente así debería ser por tratarse de un equipo nuevo.  Si con la ayuda que te den por ese medio no se corrige seguramente te dirán que lo lleves a un centro de servicio o con tu compañía telefónica.
Me extraña que te hayan dicho ellos que no podían hacer nada porque a mi en la mía cuando tuve un problema me cambiaron el teléfono (que estaba en garantía) pero algunas son menos 'amigables' con los usuarios.

Similar Messages

  • I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
    When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Bonjour help + clean uninstall and re-install of iTunes, Quicktime, and related components

    I am using Win7 x64.
    To make a long story short, I unistalled Bonjour.  When the next update for iTunes came out (Ver. 10.4.1), I was unable to update due to the error message: "Service Bonjour (Bonjour Services) failed to start.  Please verify you have sufficient administrative permission and try again" or something along those lines.  After trying several things to no avail, I finally did a clean uninstall of iTunes, Quicktime, and all related components as per http://support.apple.com/kb/HT1923.  When I then tried to reinstall iTunes and Quicktime, I got the same error message.  I know people have had problems with Bonjour before, but I couldn't find any info on why I am getting this after a clean uninstall or what to do about it, so any ideas would be very much appreciated.
    Thank you.

    Dear Jason Maidment,
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  • ITunes + QuickTime V 7.4.3 Download to Windows

    I've scanned these forums to no avail and now ask you all to forgive me asking what is probably a daft question. I don't have an iPod nor do I use QuickTime. For reasons I do not understand my PC regularly invites me to download an update to iTunes + QuickTime 7.4.3. Several weeks ago I accepted the suggestion and to the best of my knowledge, the system updated. What I don't understand is why the Apple download system invites to do this again and again. I'm on a fairly generous monthly bandwidth limit but these downlaods are in the order of 70mb and I'm at a loss to know what's gojng on.
    Can someone kindly shed some light?
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    http://www.apple.com/quicktime/download/standalone.html

  • Como eliminar y reinstalar itunes?

    estaba siguiendo los pasos del la pagina de itunes y me dice que en el panel de control debo eliminar itunes, pero itunes no me aparece. que hago?

    What version of iTunes do you have on the computer?
    Are yu taling about the iOS on your iPod?
    What model iPod do you have:
    Identifying iPod models
    What iOS is installed: Settings>Genral>About>Version.
    A 1G can go to iOS 3.1.3
    A 2g to 4.2.1
    A 3G and 4G to iOS 5

  • Itune\quicktime installation error invalid G drive on Windows

    Hi,
    I am trying to install Itunes 9 on a Thinkpad T61. When it gets to the quicktime phase, it says invalid G drive. I have tried going to the cmd prompt and performing Subst G: C:\, but after doing so it goes a little further, then says "the specified path is too long G:\lib". My only option is to cancel out. I have tried starting in my dock with external drive plugged in and thumb drive too to avoid having to use the SUBST command. When I do it this way, I get a different error, 2869.
    I have tried just installing quicktime separately, but does not work either. I etiher get Error 2869 or that the G drive does not have enough space? I have a different laptop (older T41) that it worked just fine. Why not just use that one? The USB ports will not operate at 2.0! (known but separate problem). Sorry for the long question, but could not find anyother similar post!

    Doublechecking Jim. Have you tried the procedure I describe in the following post? (In your case you'd be looking to change the drive letter to G rather than F.)
    http://discussions.apple.com/thread.jspa?messageID=10820461&#10820461

  • ITunes & QuickTime will install but not open after Windows XP laptop crash

    Alright, this may be a repeat question from a long time ago, but I don't have the time to dig through 1,000+ posts so I'll just put it out there. Here's the situation:
    *Backed up my entire hard drive including iTunes 8.1 and library to external drive using Roxio Back Up My PC (BUMP) creating a large .QIC file
    *Two days later, entire computer crashes - says can't load from BOOT.INI upon start-up
    *I re-install Windows XP service pack 2 operating system, install driver update and recovery disc, go through Windows Update and upgrade to service pack 3, etc.
    *Do a system recovery from External Drive using same Roxio program, instead of a full restore, it duplicates the files I re-installed and maxes out my C:\ drive.
    *Try everything I can to troubleshoot the problems on my own, defragment, disc clean-up, registry cleaner using RegCure, use Windows Installer Cleanup Utility, use File Duplicate Finder to wipe the dupes created by the restore, run Symantec Antivirus 2007 scan just in case, etc...
    *Anyways, NOW getting to the iTunes related part: after the system restore, newest upgrade of iTunes 8.1 and Quicktime both don't work at all, they are installed in the same location in Program Files where they originally were housed, but when I click to open, it sends a standard Internet Explorer type error message, prompting either to debug, send troubleshoot message, etc.
    *Finally, I un-install iTunes, re-install, same deal. The curious thing: practically all other programs work just fine, incl Windows Media Player, MS Office, all restored and in operational condition. Why the exception with anything Apple related?
    Any advice would be MUCH appreciated considering I have 300+ gigs of music. Thank you in advance!!

    Try these steps..
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  • How do I install  iTunes+QuickTime on Vista

    When I try to install the latest version of iTunes+Quicktime, everything works until the very end when QuickTime is installing, the I get an error box saying "This Installer Cannot Upgrade QuickTime 7 For Windows Public Preview, Please Uninstall First". I uninstalled existing QuickTime, but the dialog box pops up every time. I don't see any references to QuickTime in Program Files or Add/Remove Programs in Control Panel. I assume there is a reference somewhere in the Registry.
    Any ideas?
    Uncle Dannie

    You should probalby post your question in the iTunes discussions:
    http://discussions.apple.com/category.jspa?categoryID=149

  • ITunes/Quicktime will not open

    So iTunes 7.02 and whatever the latest quicktime is will not launch at all. If I launch them they'll show up in task manager, but will never open. Ending task does nothing but cause my comp to go completely unstable (won't shut down/reboot except with a hard shutdown, can't go to add/remove programs, explorer is f'd up and won't close and reopen itself, etc). Also, trying to launch either of them prevents me from opening new programs or shutting down.
    I've scoured the web and itunes support and haven't found a solution that works for me.
    So far I've...
    1)uninstalled itunes/quicktime, deleted all files (except for itunes preferences/playlists), rebooted and reinstalled.
    2)uninstalled itunes/quicktime, reboot, installed quicktime 6.4, reboot, unistalled quicktime, reboot, reinstalled itunes/quicktime 7+
    3)uninstalled itunes/quicktime, delete all itunes/quicktime files, reboot, installed quicktime standalone, installed itunes.
    4)uninstalled apple software updater, and redid #3.
    5) uninstalled quicktime and itunes, rebooted, removed itunes preference files from both application data folders, reinstalled.
    And tried some of the above a few more times.
    There were no hardware/software changes, this just started happening two days ago. Plugging in my shuffle will charge it but iTunes won't launch (except in task manager).
    I don't have Norton/McAffee (that was creating a problem for some people). I'm using windows firewall and it is already an exception. Current anti-virus is AVG 7.5, I have all the security updates including SP2.

    excellent news. glad you're up and running again.
    here's what was probably going on. since itunes and quicktime (and ituneshelper) are internet applications, your Firewall will be keeping an eye on modifications to those programs. typically a new set of rules is generated for the new versions of the applications. so it's possible for the Firewall to allow the earlier version of the application, but balk at the newer one (because there's different sets of rules for each one).
    so if you run into this sort of thing again after an upgrade, try checking through the exceptions that you firewall has set up for those new versions of the applications.

  • 9.1.0.79 update, iTunes/QuickTime.

    This update came in today (6th April 2010), here in Ireland.
    Please note that I am neither an iPod nor iPhone user. My only portable devices are BlackBerry and Nokia. My only static comp is XP.
    During the update, the application looked for a file for "MobileMe" somewhere under Documents and Settings and failed. I let it try again. Failed. So I clicked "Cancel" and the update continued to conclusion satisfactorily.
    Immediately afterwards, I was asked to instal "MovileMe". I agreed. The installation (very quick) succeeded. However, when then I exit-ed, I was asked again to instal it. I agreed. Same result. So I quitted.
    I assume "MobileMe" is an application for use with an iPhone or iPod e.g. for contacts synchronisation, back-ups, etc. Can anyone confirm this?
    If so, why does iTunes/QuickTime look to update an application I do not have and then seek to give it to me when I have no Apple portable device registered? Is this an omission in the update's configuration? Or, is there a means whereby I can register that I do not use these products and so should not be offered updates for their desktop partner applications?
    To conclude, I find iTunes a very worthwhile device for downloading music. However, any update installation glitch is always a source of anxiety!

    As regards preference items, do you mean something like this: C:\Program Files\iTunes\iTunes.Resources\nb.lproj\DevicePrefsMobileMe.nib?
    No, those ones are program files ... language resource files, although I'm not sure off the top of my head what language the nb.lproj folders/files relate to.
    The preference files are stored in the following two main areas on XP:
    C:\Documents and Settings\username\Application Data\Apple Computer\
    C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\
    (Where username is the name of an XP user account ... so if you've say got three user accounts on the PC and everyone uses iTunes, there will be iTunes preferences files in six locations in total, because there's an iTunes preferences folder in each of those locations in a user account.)
    Still not sure what the installer was looking for in there ... I've got a MobileSync pref folder at:
    C:\Documents and Settings\username\Application Data\Apple Computer\MobileSync
    ... but that's not quite the same thing.
    Ah well, if iTunes is playing fine, I suppose we can take it as a good sign that nothing too peculiar was afoot with the installation mesage ...

  • HowTo: iTunes+Quicktime on Windows Vista x86

    This was fun. Some of you may have noticed that the iTunes + Quicktime installer may not work on Windows Vista Beta 2 (x86). Well, there's an easy work around:
    Install Quicktime 7 Standalone first, then install iTunes.
    Problem solved -- iPod works.
    'Nuff said.
    --Ironfist

    You may need to register vbscript.dll as in the following article:
    http://docs.info.apple.com/article.html?artnum=304405
    This problem seems to have cropped up quite often for vista users.

  • After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

    After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this?  I have tried uninstalling and reinstalling itunes.  I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

    The problem is with version 10.4.1.  I had to reload 10.3 to get it to work.  The recommendation from a previous poster worked for me.  Here was their list of steps:
    Go to Control Panel>Programs>Uninstall
    2.  Uninstall the following Apple programs in the following order:
         a. iTunes
         b. QuickTime
         c. Apple Software Update
         d. Apple Mobile Devices Support
         e. Bonjour
         f.  Apple Appllcation Support
    3.  Reboot PC
    4.  Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
    If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes.  To correct this:
    5.  Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
    6.  Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
    7.  Copy and Paste this file back into the iTunes folder
    8.  Rename this "iTunes Library (date).itl" file by removing the date.  It should say "iTunes Library.itl"
    9.  Reboot PC

  • ITunes / Quicktime won't install - error message during in installation

    My computer, a Dell running with Windows Vista, has not been able to have iTunes & Quicktime installed on it in months. I've attempted to install it a countless number of times & tried a variety of things with my computer to install it but it just doesn't work - I get the same error message everytime. I can't even remember what happened to make it start acting so ridiculous.
    It always starts out looking good and everything seems to be working pretty well, the green bar filling up pretty quickly, but then the 'Status' gets to about 'Publishing product information' and the error message pops up and I can't install it. It goes along the lines of "A error occurred during the installation of assembly: ..." then it goes on to say 'Please refer to Help and Support for more information. HRESULT: 0x8007054F'. Here's a screenshot of the error message with the long whatever on it:
    http://i46.tinypic.com/qoesm1.png
    I believe I get the same message even when I attempt to download the two software separately (iTunes & Quicktime).
    Can any one tell me what needs to be done? I have no idea what to try anymore. All help will be much appreciated. Thank you .
    P.S.: If it helps, I can't really reinstall Internet Explorer (removed it when I downloaded Firefox).

    Thanks!
    (3) And I do not believe I have Microsoft Visual C++ 2005 installed on this computer, as I just tried to install it and I received this error message: http://i45.tinypic.com/a3m7bc.png
    Okay ... that rules out one possible treatment. Sometimes people with the redistributable installed can get past this by applying a security update for it ... but it looks like the same sorts of problems are preventing it from installing.
    (2) And last time I checked my History I had several failures I believe, however now I only see one failed update, that being Update for Windows (KB944036). The error code listed 8000FFFF. Apparently it's an update for Internet Explorer 8.
    The other primary strategy we (I?) have for dealing with these is to attempt to treat any underlying issues on the PC that prevent Windows Updates from installing. Although I have a sneaking suspicion that your 8000FFFF is related to your IE being uninstalled, I think we'd probably better try following up on the following document:
    [Error when you download updates using Windows Update or Microsoft Update: 8000FFFF|http://support.microsoft.com/kb/946414]
    After applying those measures, do your Windows update and/or iTunes installation failures clear up?

  • Error in Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

    Hello Everyone,
    I am a regular user of I-tunes but recently i dont know why but I got some error in Launching I-tunes. So as recomonded by "Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7" section. I started removing the products. But after removing Quick time, I tried to remove Apple Software Update but while uninstalling it gave error that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." and the uninstall rollbacks.
    Please send me a feasible solution to this problem.
    Thank You.

    Uninstalling the iCloud control panel should allow you to do that folder deletion.

  • Installation error 2738 updating itunes + quicktime on Windows Vista OS

    Every time I try to install the new V7 iTunes + Quicktime on my Windows Vista Home Premium OS I receiving the error message that the installer has encountered an unexpected error, error code 2738. Anyone else encountered this? Any solutions?

    You may need to register vbscript.dll as in the following article:
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