Compacting just erased a ton of messages. Thank you very little.

I had let my email go far too long on a web-based client, so I decided to try TBird and download them so housekeeping would be faster on local disk. All 2097 messages moved fine, although they were also removed from server--no problem, as long as I still have them. Then a pop-up asking to compact. Stupid me, I said OK. Before my eyes all but 225 messages disappeared!! Some were brand new, hadn't even been viewed yet. None were marked for deletion. Many were still very important to me. I am kicking myself for being so careless, but if the guys who developed the compacting feature were close by, there are some more butts I would like to kick.
Thanks for nothing, guys.

unfortunate, but there are some places to look and things to check before hope is lost.
First right click the folder and select properties and then repair. (A bad index can make a folder look empty.)
no good? Check your anti virus program for any reports of email infections and force it to return your mail.
Thunderbird stores all mail for a folder in a single file. Anti virus programs simply hijack entire files to "clean" your computer. When something like anti virus has deleted the main file, Thunderbird continues to display the list from it's old index because there is nothing to indicate it needs to rebuild it. You compact your now empty file and it rebuilds your index and suddenly the mail that has been missing some time is obviously missing.

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    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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