Companion Link

I upgraded to DM 6 and Companion Link 4.0 to sycn my 9000 with Goldmine 7. I sync from GM to BB only. Here's what happened during sync: Cleared Appointments reappeared on my GM calendar. (this should be impossible); sync ran for over 3 hours (normally 15 minutes with old DM 5 and Companion Link 3) and, also, finally just crashed.
Frustration only begins to describe how I feel. Help!!!!

Hi everyone,
Thanks for you patience! We've been working hard at this the past week, and we're happy to announce that the latest build of CompanionLink now supports BlackBerry Desktop 6. For more information on how it all works, and to download the latest build of CompanionLink, visit www.companionlink.com/bb6
Kaena M
CompanionLink Software
www.companionlink.com

Similar Messages

Hi! I've been using Goldmine contact management software for many years and syncing with Companion Link successfully, then ITunes to the IPhone. Suddenly, my IPhone is not recognized and won't sync. I see a message telling me to dock the phone? Any ideas?

Hi! I've been using Goldmine contact management software for many years and syncing with Companion Link successfully, then ITunes to the IPhone. Suddenly, my IPhone is not recognized and won't sync. I see a message telling me to dock the phone? Any ideas? Thanks for any assist!

Hi Ken,
Dennis here from westport. I too am a goldmine user for many years and would love to know how you sync.
I am looking at a product called wmobile, but may be problematic on my current system.
thanks for any help...

Synching with ACT 6.0 using companion link

I have recently pourchased curve. I have been synching for several years to a Treo with companion link from act 6.0. I have been uising companion link with the curve and it works accept for activities linked to my personal record. I have looked at every setting imaginable, but cannot figure this out. Anybody know how to make personal activities sync with everything else?

Terry,
          This is a known problem, and CR058420 was opened to address this
          issue. For 6.0, there is not a patch available. The recommended
          solution is to upgrade to 6.1 and apply the appropriate patch.
          Thanks,
          Simon
          Developers Relation Engineer
          BEA Support.
          Terry Carter wrote:
          > we use weblogic as a webserver with one of our web applications.
          > The index.html page is a soft link pointing to one of 2 pages.
          > 1 page is a site up page and the other is a site down page.
          >
          > Using a soft link worked fine with WL60 sp1 but when we moved to SP2
          > we now get a 404 when trying to load the index.html page.
          >
          > Any ideas why this would be broken?
          >
          > Terry Carter

SERIOUS PROBLEM Synching Palm Pre Plus (Verizon) with Companion Link OS USB -- NEED HELP!!

I am having serious problems with Companion Link OS USB synching with Palm Desktop 4.2 via USB on my Verizon Palm Pre.
The Verizon phone is my second Palm Pre. (The original Palm Pre which came from Germany worked perfectly with Companion Link).
The Verizon Palm Pre is a Palm Pre Plus.
As noted I utilize Palm Desktop software Version 4.2.0 on my computer.
I started out with Companion Link software Version 3.0 Build 3096 -- and have worked my way up to Version 4.0 Build 4008 over the last few months, and have spend hundreds of hours trying to solve the synchronization issue described in detail below.
The Companion Link software is configured to ONLY synch one way
FROM my Palm Desktop on my computer to the phone via USB
(I don’t want to put my contacts and calendar on the web, NOR do I like the way Google contacts works, even if I DID want to).
When I synch the Palm Desktop to the Palm Pre the following occurs:
The Calendar synchs fine.
The contacts do NOT synch properly.
I have 1,500+ contacts in my Palm Desktop.
For some inexplicable reason, during the synch process the approximately 1,200+ of my contacts are compiled under ONE contact listing (John Davis). The icon by the contact shows that TWO contacts are linked under John Davis, however when I click on the icon to see who is linked under John Davis, NO contacts appear. But I have the option to link additional contacts under John Davis if desired (AS IF!!).
So, 1,200 of my contacts do NOT appear in the contact list. If I want to call my husband, and type in Bruce, NOTHING comes up. BUT if I type in his phone number, the listing for John Davis comes up and shows me all the numbers that legitimately belong to my husband. Ditto my friend Susan, etc for the other 1,200 contacts buried under the contact listing for John Davis on the phone.
SO, if any of these 1,200+ people, call me or text message me, my phone tells me I have a call or a text from John Davis.
I cannot look up my contacts to call them or text them because the contacts do not actually APPEAR under John Davis (If the phone were just linking them and SHOWED them, I could manually de-link them).
FURTHER, when I get a text message from anyone who is compiled under John Davis, the text message is truncated. I can see the notification that I got a text message from John Davis, and I can see the first few words in the notification area, but if I open the text message, it appears to be blank (this only happens after synching Companion Link – before linking Companion Link all text messages are fine. AND, if I get a text message from one of the 300 or so contacts that actually synch into my phone correctly, the text messages are perfectly fine and work normally.
I have worked with BOTH the Companion Link technical support people AND the Palm technical support people extensively in an effort to solve this problem.
I have done Full Secure Erases and started over trying to get the phone to synch more than 35 times at this point.
I have tried synching from different computers
I have had Palm replace the phone TWICE (so this is actually my third Verizon Palm Pre Plus).
I have run Web OS Doctor
Nothing helps.
Every time the phone does exactly the same thing described above.
            When I synch the phone it tells me:
            Web OS:     Added             1543/1543    Contacts to the phone
            PC:              Updated          1232/1232     Contacts
(The 1232 contacts being updated are the 1232 that are compiled under the one contact listing of course).
Needless to say, Companion Link says it is the phone.
Palm says it is the Companion Link third party software.
Since it is the same 1,200+ contacts every time, I have had both Palm and Companion Link examine my contact database to see if they could identify anything amok about these 1,200+ contacts, but there doesn’t appear to be any difference between those contacts and the 300 or so that synch into the phone properly.
Companion Link has told me variously that:
- This is a very rare Synergy issue and that I must turn off the Synergy feature on the phone (would that this could be done per Palm it can NOT be done).
- Only TWO people have ever had this issue (me and someone else unnamed);
- That this is a common problem with the Palm Pre, but Companion Link works fine with every other phone
- I e-mailed them my contact list and they SWORE to me that they were unable to duplicate my problem on their computers. (I don’t believe this)
- AND has most recently told me that there is nothing more they can do for me, that I will have to find a solution myself.
Palm has said that there is nothing they can do for me if third party software doesn’t work properly with the phone.
This does appear to be the Synergy feature run amok. But how to correct it???????
I love the Palm Pre. I love my Palm Desktop 4.2 software.
If I can’t get this fixed shortly, I guess I’m going to have to move back to a Treo 680.
Does anyone out there please, please, please have a solution or a suggestion that will help?
Post relates to: Pre Plus p101vzw (Verizon)

Hello,
I am almost as frustrated as you. Purchased my pre plus back in may and bought the companion link software immediately ( I have synced via usb for years on other palms to lotus notes) All the information from companion link states that it does the job. I only need to sync my calendar, no contacts.   I have put in a ridiculous amount of time with palm, my IT department and Companion link, IT HAS NEVER EVER EVER WORKED.   I deleted, re installed, upgraded, tried different steps in different orders, I have gotten a new phone, tried it on multiple computers. NOTHING WORKS.   Probably been through all these steps listed 50 times by now. Actually I think that companion link doesn't work for palm pre plus, they just are not willing to say so and advertise that is does work.
I am extremely disappointed in my pre because of this. I did my research before making my purchase, it appeared possible.    I WAS a long term palm user. Currently looking at new phones and never again a palm. Companion link should be more careful about what they say they can do. One of the service techs actually told me that if I wanted it to work I should ditch my palm. That's service for ya.
Good luck, the fight got the better of me. I am done.

Trying to Sync Z10 via Companion Link with ACT 2013

Hi All,
Looking for some help with the following issue: When I try and sync my Z10 via Companion Link with Act 2013 I get an error message in blackberry link then the sync fails:
C Preferences Manager: Configuration Value for / Preferences / Account_1_65537/ DevicePin not set in Transconfig.xml for translater RimBB
used to work sometimes until i updated the software. would be gratefull for any ideas
Dave

I have no experience with the third-party application you are referring to but I have the feeling that it is designed to sync with devices using Legacy Conduits.
Legacy Conduits used on OS4 and before (and a very few of the early OS5 devices): Date Book, Address Book, To Do List, Memo Pad.
Extended Conduits used on modern devices: Calendar, Contacts, Tasks, Memos.
Post relates to: Palm TX

BB Z10 sync with dejahub companion Link

I'm trying to sync my BB Z10 with Dejahub companion Link, my fax numbers on the BB end up as "text other" and "call other" instead of Fax #. My mapping on my other programs are correct.
Does any one have a recommendation to fix the problem?

When this issue first started was Link a first time installation or a upgrade and if upgraded was it from a previous version of Link or BB Desktop Software.

Companion Link - does it work?

Hi there,
I'm evaluating Companion Link to sync my Pre with Outlook, but after a promising start things seem to have gone downhill. The initial sync seemed to work fine, although all my Outlook Tasks became calendar events, which was a bit unexpected. However, re-syncing seems to be bust - newly created (in Outlook) tasks aren't copied to the Pre at al, and changes don't seem to sync either (I deleted a contact in Outlook, it remains on the Pre though).
Is Companion Link junk, or am I doing it wrong?!
Thanks,
Toby
Post relates to: Pre p100ueu (O2)

I think you're thinking of a different version of the software - I'm using Companion Link for WebOS USB (sorry, should have stated that in my original post. It's this one:
http://www.companionlink.com/usbsync/ol-pre-usb.html
It is, I believe, just for syncing between Pre and Outlook over USB.

HELP! I am in ACT 2007, Palm Centro 6.2, Companion Link and Windows Vista Syncronizing He...

I mostly blame ACT. I have 2007 and they reccomended ANY Palm. After purchasing my new Palm Centro I purchased and downloaded the ACT synchonizing program. Upon download, it said they weren't compatible. I called ACT who then said they knew exactly what I needed. A third party software called Companion Link. I purchased that from ACT. When downloading, it says it is not compatable with anything over 6.0 ..I called them. They said I can dowload the older Palm Desktop and it would work. Before I do one more thing....I want to be sure I shouldn't start completely over. I am still inside the 30 days with my Centro, which I like, but everything I need for work is on my ACT so synchronizing with that is most important. If I have to purchase ACT 2008 I will but if I can find a fix (maybe Palm OS desktop) first then I will try that. At this point, if I could move everything away from ACT I would consider that as well. I have just used it for so long to tract contacts, etc. I don't use too much of the fancy stuff. Did I mention I am on Windows vista as well. I'm sure that's one more thing to consider. I am two weeks and several hundred dollars down. HELP
Post relates to: Centro (AT&T)

Welcome to the Palm Forums,
Ok, thanks for all that information. First off if you sync to a lower version of Palm Desktop you will not be able to sync programs over to your device. And if you are able to it works part of the time not all the time. Also what was your other device before you moved to the Centro? We might be able to grab the information from that device (if you still have it) and move it to the Centro depending on the device type.
Outside of that there are others here that could help you with the ACT and Companion Link applications but unfortunately I don't know much about how those programs work. But if you want to move away from them message back here and I will help you.
Post relates to: Palm Z22

Companion - Link to User Guide

Having installed Companion, after a re-installaton of WIN 8.1 from scratch, unsurprisingly the link to the User Guide does not work. Where should I file the User Guide so that this potentially useful link 'finds' it?
Thanks in advance.

until Linksys fixes the wrong link on the linksys support page, here is a working link for the English PDF: http://www.produktinfo.conrad.com/datenblaetter/1200000-1299999/001277318-an-01-en-LINKSYS_EA8350_EJ...

Companion Link & ACT Database

I have a 8520 and sync it with our ACT 12.x database. ACT recently released an update/hotfix and since then I have been unable to sync.
I am using DM 5.0 and Companionlink Pro 3.0 Build 3107 on Windows 7.
Has anyone been successful syncing with ACT since the update? If so, did you have to do anything special?
Thanks,
David

Hi everyone,
Thanks for you patience! We've been working hard at this the past week, and we're happy to announce that the latest build of CompanionLink now supports BlackBerry Desktop 6. For more information on how it all works, and to download the latest build of CompanionLink, visit www.companionlink.com/bb6
Kaena M
CompanionLink Software
www.companionlink.com

How can i set a task/reminder from an email?

Hi all, I have a 64gb iPad 2 running iOS 5.1 which work have supplied me with, I'm an apple n00b but am quite experienced with Windows. My mail is synchronised with the office server and I can access that on my Windows laptop or my iPad.
When I receive a new email that I need to either reply to or perform an action in order for it to be considered complete (ie not just a FYI email that I can file away), I can set this email as a to-do task in Windows, set a coloured reminder to the email, flag the email with a reminder to pop onto my screen etc at a later date - ie loads of ways to highlight to me that this needs to be actually actioned but there doesn't seem to be any way of doing anything with the embedded email program other than mark it as unread.
At the moment I'm resorting to creating a subfolder called "To do" and manually moving these emails there for the minute but setting a reminder or task, which I've had the ability to set on Windows Outlook since the 90's, seems impossible on the iPad. Other than this my only options seem to be marking the email as unread or going to the reminders app myself and type a 'manual' reminder referencing this email.
Is there any way, or app, that I can either create a reminder/task straight to reminders from the email or, at the very least, do something to differentiate it from the rest of the emails in my inbox (even highlighting it in a colour would do)?
Thanks in advance for any help you can offer,
Matt

This is an extremely vexing problem and I would like to know if anyone has a solution please. Here is my situation:
Using standalone (simply my home one not connected to network or exchange) Outlook 2007 (soon to upgrade to 2013) on PC - Windows 8.1. Have an iPhone 6. Want the closest possible functionality (particularly categories, reminders, etc.) on my iPhone for my standalone Outlook. The only thing I have found close is DejaOffice and Companion Link (which work together). I am seriously considering as appears a close mirror image for all things I do, but they don't have email. So, can someone please give me either a) a better comprehensive application/solution; b) a separate 3rd party email app that will allow me to flag an email, on either computer or iPhone with perfect sync, as a reminder without having to create a separate task; or c) your best/closest solution set to be as seamlessly productive as possible using either native or 3rd party email app and your :"manual workaround." Thanks.

How do I erase all of the contacts on my iPhone?

I have an iPhone 3GS and I am running iOS5.
I want to erase my organic contacts on my phone so that I can sync my phone with my PC contacts (from ACT! by Sage) using Companion Link/ DejaOffice software.
Does anyone know how to get the contacts off of my phone?
Thanks!

from iTunes save all of your contacts in a vcard format. then you need to plug your iPhone into your computer it will start to sync. Select your iPhone>select the last tab at the top of the page where it say Music Photos Videos ect. Scroll Down untill you see where it says import contacts and browse to the location you have all of the contacts stored. go to the bottom and click apply and then sync your iPhone as normal. it SHOULD replace all of them but depending on your SW version you might have to manually select the option to delete all old contacts.
caio!
Scott Saalfrank Jr
SJ Communication's - Repair and Deployment Specialist
iPhone 4 (8GB) on the Sprint Network
iPod Classic 80GB
iPod Touch (2nd and 3rd Generations)

Can't sync Palm Centro and Outlook 2007/Windows 7 - please help!

Hello,
I've never posted on a forum, but I'm at my wits end...! I've been trying to get my Palm Centro to sync Contacts/Calendar/Memos to Outlook 2007 on my new laptop for a week now with no success. It used to sync just fine to my old computer with Windows XP and Outlook 2003. Then that computer crashed (my Outlook files were backed up on an external harddrive). I received my new computer with Windows 7 XP (32-bit) and Outlook 2007.  I've downloaded the Palm Desktop 6.2, Windows 2007 Conduit, and Software Update 1.03 (Windows installer) for Centro for Verizon.
When I sync my phone to my new Outlook, it completes all 12 steps, but does not load Contacts/Calendar/Memos to Outlook.  This is a list of the error messages:
   HotSync session started on 04/14/10 12:11:25, and completed in 100.0 seconds
Outlook Calendar synchronization completed with messages
Duration: 5.4 seconds
Outlook Calendar
Please set the option "Enable Synchronization when Outlook is offline" in UI inorder to synchronize in Offline mode
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Contacts synchronized successfully
Duration: 0.0 seconds
Outlook Contacts
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Tasks synchronized successfully
Duration: 0.0 seconds
Outlook Tasks
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Outlook Notes synchronized successfully
Duration: 0.0 seconds
Outlook Notes
OLERR:0C-000F (0x0)
OLERR:0D-0003
OLERR:0D-0001
- Not Synchronized
Media synchronized successfully Duration: 3.8 seconds
Backed up some files successfully to Backup Folder
Duration: 90.0 seconds
Backed up 9 file(s) successfully
AddressingLibRecent-HsCh
AddressingLibRecent-HsCi
Messages Database
PhoneCallDB
Cookie Data
AddressCompaniesDB
psysLaunchDB
Saved Preferences
AddressTitlesDB
Failed to backup 1 file(s) PmTraceDatabase Protocol Error: Handheld file could not be opened. (4004) SYNCERR_FILE_NOT_OPEN
Can someone please help me transfer Contacts/Calendar/Memos from my Palm Centro to my computer's Outlook 2007?
I've ready about 3rd party software in posts (Pocket Mirror), but I don't know if it applies here because the Contact/Calendar/Memo information is in my Centro - not in Outlook. I need to get it from my Centro to Outlook 2007.
Any help is greatly appreciated! Thank you!

hat wrote:
I have a Pre Plus and am using CompanionLink software. If the Centro is like the Plus (which I believe it is) it will not sync with Outlook. Here is a link to Companion Link:
http://www.companionlink.com/index.html
I have been using this and it works great. On their site you can choose the phone and the particular program you need to sync with and choose which you way you want to sync.
Hope this helps
Sorry hat, the Centro has absolutely nothing in common with a webOS device! It runs PalmOS. Nice of you to reply with your suggestion though!
@SyncHelpPlease: OLERR errors are covered in this Palm KB article:
http://kb.palm.com/wps/portal/kb/common/article/31167_en.html
Something I noticed in your post - you installed Palm 6.2.2 AND the 2007 conduit. Palm Desktop 6.2.2. has the 2007 conduits built into it already, and the patch is not needed. Whether this is the cause of your problems, I'm not sure, but I've fielded several posts of the same issue where the user did the same thing you did!
I'd suggest doing a clean uninstall, and reinstall of Palm Desktop 6.2.2 only.
I admit, I do not use Outlook, nor Win7, so I'm giving you my best guess at a way to solve your problem. Hopefully, this may lead to a solution!
WyreNut
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You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
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Syncronizing with Outlook

Hi,
I am thinking of bying a N73 or N80. My outlook 2003 has over 2 500 contacts, many tasks etc.
I would like to know if there is another software than PC Suite for the syncronization.
I would like to sort my contacts by family name or company, both ways. What I know there is only Nokia Communicator which has this ability.
Please, give me some advice.
Best regards, Nicke

Hello johnmitchell and welcome to the forums....
The only way I am aware of at this point to sync Outlook with the pre is using Pocketmirror or Companion Link. You must have a gmail account and the software syncs your outlook with gmail and them Gmail syncs with the Pre.
There may be some other 3rd party software out there to do a direct sync.... But not that I know of...
Thanks,
Colapop

How to keep personal contacts and enterprise seperate

How do I separate my work/enterprise contacts from a personal contact database? No matter what I do, or what app I download, they all go through the enterprise/IOS8 contacts. I want a contact list of personal contacts that will sync with my own contact database through yahoo or outlook365.

THANK YOU! I have been using companion link up until you posted this. This makes it so much easier to keep my business contacts on my phone. Much faster too! I use the Exchange Server so I'm hoping by doing this, my contacts will be synced via wireless. I'll let you know if it works. Thanks again for the great post.

Companion Link

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