Company Names excluded in searching Contacts in Phone App - Why?

Has anyone else had a problem with searching a company name through the Phone app Contacts search function? This seems like such a basic function to me, I was surprised. Calling for a cab, or local pharmacy shouldn't require Name Field be completed. It needs a fix for sure. Please advise if anyone knows if this is a bug, OS miss, or a unique issue with my Z10? Thanks!

Yes this is a known issue, as well as some other sorting and search issues within the contacts app. I have reported it, not sure if it made the bug list or not.
A work around for now is to use the universal search on the home page, it seems to search all of the fields. Then click the contact from there and choose how you wish to contact them by touching the options.
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Similar Messages

E71 how to search contact by phone number

Hi All,
any idea for E71 how to search contact by phone number? sometimes it will be useful if i can just type in the phone number and it show me the contact name
Thanks

There is no way to do that directly from Home Screen, however you can always get in the "Search: Internet and My Content" application, choose contacts and start to type phone number. You will get what you want.
Enjoy!
Ricardo
Nokia E71-3 - Wireless Warrior

Company name not recorded in contact card

Hi,
When I edit a contact to add his/her company name, the name is not recorded when I click on the save button.
It's driving me bananas!
Any idea what's happening?
Thanks,
Sil

Well, in fact I restarted my Z30 and it seems to work now. (though I need to do some extensive tests)
But strangely, after the reboot, the two contacts I played with (my bank and my mechanics) had been removed, deleted from the contact list!
I also lost some other phone numbers for contacts who had two numbers.
I feel concerned that the contact list doesn't look very reliable...

Search contacts from phone num block

When I am start to make a call I start the phone app. Then activate the num block.
At the number keys there is letters.
I would find it natural to start typing the letters that my contacts name starts with. But it do not work that way. Even when I know that the app is looking in the cantactlist after each number i press.

There is no search function available with the Keypad.
Whichever function is selected when leaving the Phone app - Favorites, Recents, Contacts, Keypad, or Voicemail, that function will be available when returning to the Phone app. If you want to search contacts before dialing a number, have Contacts selected for the Phone app, or have Favorites selected which is a speed dial for the iPhone.

Phone number changed, but old number still shows in iTunes and in contacts within Phone app

My phone number changed, but when my phone is plugged into iTunes, it is still showing my old phone number in the iPhone information box. Also, when you are in contacts from within the Phone app. and you you pull down the list of contacts so it reveals the space above the search field, it says "My Number: (old number)" instead of "My Number: (new number)". I have synced my phone with iTunes since the change and my new number has been updated in my name record in the Contacts app. but the old number is still persisting in the aforementioned places. How do I get iTunes an the space above the search field in the contacts section of the Phone app to display my new number?

Tank you from me too. I have been trying to sort this problem out for a few weeks and getting somewhat annoyed! It's so easy when you know! Thanks again
Animalmaple

Dding favorite contacts in phone app causes it to crash in iOS 4.1

Hey guys I had this problem in ios4.1 and I am running on an iphone 4.
Go to your phone app,Then go to your favorites tab,Then tap the add button,Then go to the search feature in your contacts tab and search for any contact,after that click the contact and try to add them to your favorites list. Does your phone app crash as soon as you try to add a contact to the favorites?
Now you must search for the contact and not scroll through.
It happends to contacts that just have one piece of info. Like a solo phone number or a solo email address. If selects contacts with multiple pieces of info just fine.

Yup it only happens when you search for a contact through the favorites tab for a contact with a single entry.
Contacted apple and they said I'd have to go to the store to check it out or have a $599 hold on my account while they send a new one.
Its not too troublesome since there is a workaround. So here's hoping the next update might fix it. I don't know if a hardware problem cause I think 4.0.2 worked fine.
If more people could take a minute to try it we can confirm if its a hardware or software issue.
Thanks!
Steps just incase people want to try it
1) Open the Phone app
2) Go to the favorites tab
3) Add a contact from the favorites tab
4) Search for a contact with a *single number entry* by using the search function
5) Let us know if it crashes back to the home screen!

Adding favorite contacts in phone app causes it to crash in iOS 4.1

Hey guys I had this problem in ios4.1 and I am running on an iphone 4.
Go to your phone app,Then go to your favorites tab,Then tap the add button,Then go to the search feature in your contacts tab and search for any contact,after that click the contact and try to add them to your favorites list. Does your phone app crash as soon as you try to add a contact to the favorites?
*Now you must search for the contact and not scroll through.*
It happends to contacts that just have one piece of info. Like a solo phone number or a solo email address. If selects contacts with multiple pieces of info just fine.

Yup it only happens when you search for a contact through the favorites tab for a contact with a single entry.
Contacted apple and they said I'd have to go to the store to check it out or have a $599 hold on my account while they send a new one.
Its not too troublesome since there is a workaround. So here's hoping the next update might fix it. I don't know if a hardware problem cause I think 4.0.2 worked fine.
If more people could take a minute to try it we can confirm if its a hardware or software issue.
Thanks!
Steps just incase people want to try it
1) Open the Phone app
2) Go to the favorites tab
3) Add a contact from the favorites tab
4) Search for a contact with a *single number entry* by using the search function
5) Let us know if it crashes back to the home screen!

How to save new contact from phone app to ms outlook work account instead of local contact

Hi,
I need some help please.
I usually save new numbers that call me from the phone app, I just hit "add to contacts".
I keep all of my contacts on my work microsoft outlook account so they are synced with my work, I have absolutely no local contacts on the phone.
My Z10 saves these contacts directly as local contacts instead of saving them on my work account.
However, if I go to the phonebook app, and select add new contact from there, I have the option to select whether it's a personal or a work contact. If I select work contact, it will save it to my work outlook and everything's fine, however when saving from the phone app I don't have this option.
I don't understand what I'm doing, wrong, please help on how to save to work account directly from phone app.
Thank you
Solved!
Go to Solution.

Hey bllizzard,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry 10 software are you currently using? Go to Settings>About to find this information.
When in the phone application and press and hold a number, choose add to contacts. Then click Add contact at the bottom, at the very top you'll have a choice to choose Personal or Work. Choose Work if you want the contact saved to your work email account.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Z2 contacts and phone app crashing

I have had my Z2 for a couple of months, and now routinely do factory reset once a fortnight as the Contacts app and the Phone app crashes more and more frequently as time goes by.
The first day after a factory reset, all phone calls will work fine and I can find my contacts.
The second or third day, the Contacts app starts taking a long time, and the phone app starts crashing if I select a contact to call
The fifth to seventh day, the Phone app starts crashing every time I go via Contacts rather than dialling the numbbers
The ninth day or so, the phone crashes on half of the outbound calls
around the fourteenth day, the phone crashes also on inbound calls.
Interestingly, Skype calls work brilliantly, and contacts viewed in Mail or Gmail apps have no problems at all.
Does anyone have similar issues?
Is there a specific update to the Phone app on Android, or any Phone apps you would recommend?

my friend you better repair your phone using PC Companion.
Do not forget to give kudosand to select the correct answer

Searching contacts by phone number

When I search my contacts list by phone number (and when I use the general search feature), I get zero results returned even when I enter a number that I know is in my contacts list. For example, say my dad's phone number is 202-555-1212. If I enter the full number, or any part of the number, his contact information doesn't show up. Has anyone else run into this issue? If so, how did you resolve it?

Phone numbers are not searchable on the iPhone.
You can submit feedback to Apple: http://www.apple.com/feedback/iphone.html.

Highly frustrated with Outlook 2013 Search People box bugs - Multiple Name Results for Same Contact & Inconsistent Results

The Outlook 2013 "Search People" box does not function properly. It frequently displays incorrect results or a mess of duplicate results. I've reported previous issues about this and consolidating my posts into one (with screenshots this
time). Hopefully this message will be forwarded to or seen by the Outlook programmers. It really needs to be fixed.
Outlook 2010 and other prior versions worked perfectly. You search for name, you get ONE result with the info you're looking for. FAST AND EASY. But with Outlook 2013 Microsoft has created a heck of a mess resulting in huge frustration and productivity loss
with such simple but important tasks.
I have hundreds of contacts stored in my Outlook address book, and they all have COMPLETE contact info added.
One major issue that I'm experiencing in the new Outlook 2013 is that I now get average of 4 or more duplicate name results appearing for the same contact. And each result contains different and incomplete contact info, making it impossible for me to quickly
find the basic info I'm looking for. The cause of this issue is that Outlook 2013 now provides results from not only your local address book(s), but it also shows results based on your email history and social media accounts setup.
And there's no way to turn this off, or at least specify what folders and/or accounts the People Search box should use.
To make matters worse, the Microsoft developers conveniently forgot to add some form of an indicator (like a small icon besides each name result in the list) that clearly indicates what result is from what source. So you must manually click on each
result one at a time and repeat the search until you locate the correct one.
For one specific example, I have a contact stored in my local address book called
Infusionsoft. When I type "Infusionsoft" in the People Search box to quickly find a phone number, Outlook 2013 shows me 7 results with the same name. See the screenshot below:
As you can see in the screenshot above, every result just says "Infusionsoft", so I have to manually click on each name result one at a time and repeat the process until I find the correct one from my address book. This same thing happens with other
random contacts.
From what I can tell, Outlook is pulling results based on based on recent emails I've received from different people with "@infusionsoft.com" in their email address. So the first result shows "[email protected]" (just the email
address), the second result shows "[email protected]", the third result shows "[email protected]" and so forth. I don't want Outlook to show all of that. I just want what's in my address book!
And you would think that the last result would be the correct one from my address book, but no. Sometimes its the 5th result, and other times it's the 3rd or 7th result. So there's no freaking order of things here.
We simply need the ability to turn off searching of email history and other accounts when using the People Search box. Problem fixed.
(And please don't tell me that I need to "link" every incorrect result to one main contact. You shouldn't expect everyone to have to tediously link any and all results that appear to a record. ESPECIALLY when 5+ results for each contact appear regularly.)
ISSUE 2: Some names must be typed in a different way for the Search People to locate them
Another big issue I'm having with the Search People box is that some name searches don’t show the correct result, unless I search for their names in a different way.
For one specific example, I have a contact stored in my address book named "Dave Johnson". When I type "Dave Johnson" in the Search People box, one result appears, but it's just his email address, only. It's not the result that's stored in my Outlook address
book with his phone number, addresses, etc. Screen shot below:
If I type in Dave's name reverse order (Johnson Dave), no results are found at all.
Now if I just type in just"Johnson" all by itself, it finds Dave's correct result (the one stored in my Outlook Address Book). Along with everybody else that has "Johnson" in their name (see screenshot below)...
I double-checked how I have Dave's name programed in my address book, and it's in there as "Dave Johnson" for both the Full Name and File As fields.
Also, the name order shouldn't make any difference when using the People Search Box anyway. Sometimes I can find people by Last Name, First Name or First Name, Last Name. Only with random contacts does it get difficult finding their info and
I have to do strange things like this to find them from the People Search box.
ISSUE 3: Some Search People results only yield an email address only.
For other random contacts, some search results only yield an email address with no other contact details. But I can open the persons contact card from the address book manually, with the same email address shown! Screenshot below...
In the screenshot above, I have outlined the Search People box results in red, and the Address Book results in green. You can clearly see that "Robert White" is a contact stored in my local address book with full contact details, but the Search People result
only shows his email address! Again, it's not consitent. It's hit or miss with different people.
ISSUE 4: Some results just don't appear at all, but they are in the address book
Another issue I'm experiencing with the People Search Box is that some people simply cannot be found. But I can see their contact info just fine if I click on the "People" tab down at the bottom of the page and type in their name in the "Search Contacts"
field. Why can't the People Search box find certain people? I opened up their contact details and cannot find a single thing that would prevent them from showing up in results.
These are clearly serious bugs that need to be fixed. And I'm shocked as to how this got missed--or ignored during alpha and beta testing. I see the "idea" behind the developers having the Search People box search everything outside of the
address book, but in real world application this causes a heck of a lot of problems & confusion, and it needs to be fixed ASAP.
For technical details, I have Outlook 2013 running on two computers using hosted Exchange 2010. One system is Windows 7 and other is Windows 8. The same problems occur on BOTH computers. As far as my Outlook account setup, I have all contacts stored in the
main address book (no sub-folders or other folders).
Can someone help communicate this message to the Outlook developers??? The "Frown" button limits me to 100 characters and one image. There's no way I can communicate this level of detail and steps to duplicate in 100 characters!

Thanks for your reply.
1) The instant search boxes in each individual page work just fine. If I am on the People page and type in a name in the "Search Contacts" field, it searches my contacts and displays the results that I want. But I should not have to leave whatever screen
I'm in to find people now. In Outlook 2010 and earlier versions, I could be on the calendar page and then search for a contact without clicking off the calendar completely. For productivity-sake, it's a huge waste of time and hassle now.
2) I'm familiar with how contact linking works, and quite frankly it's a huge mess in general. I NEVER create multiple contacts for the same person. I get that Outlook 2013 get confused now when it detects a LinkedIn or Facebook account for the same person
already in my Outlook address book, but we need to have options that allow us to turn off results from some or all social networks. This is a big part of the problem.
Think about it this way - The average person has 150+ LinkedIn connections, and more for Facebook. Many people today have accounts for both and they are setup with the same email address. When Outlook 2013 has to scan all the networks IN ADDITION to your
local address book(s), it's a no brainer that it can get very confused trying to display results.
Another big part of the problem is that Outlooks new search system also scans your email history. I receive emails from people who use multiple email addresses, or emails from companies with multiple reps or ticket systems that send you a unique
ticket ID # ending in the same email address domain. Now Outlook displays people search results based on everything under the sun in my email history. This is beyond frustrating (see my "Infusionsoft" screenshot above in the first post).
Again, I want to stress that for the search examples I referenced, I only have one entry in my Outlook address book for each person. And that's all I want to find when I search for people--what's already in my own address book!
In summary:
We need an OPTION to turn off searching external networks when using the People Search box
We need an option to tell Outlook to not scan email history for people search results (I think this needs to be disabled entirely actually. It's not helpful at all)
There should be a fixed priority for displaying people search results, with local address book results FIRST, followed by social network results.
There should be a clear icon/indicator next to each result that gives you a clue as to where the result is coming from. Your address book? Facebook? LinkedIn? We should not need to click on each result to get a hint as to where it's coming from.
Work out the bugs in general with the new search system.
One other thing that I didn't mention is that the Search People box also shows results for people I'm not even "friends" or connected with on the different social networks. But I've noticed that some people use the same email address for those networks that
I already have programmed for them in my address book, which is why Outlook sometimes shows me these results. Does that make sense?
I'll try rebuilding the index, but after testing Outlook 2013 on 3 different machines so far and seeing the same results (all slightly different results on each machine and very inconsistent), I doubt this will address the issue.

6021 and synchronising contact with a company name

Hello, does anybody know if it is possible to synchronise contacts with no pre name but only a company name?
I can only get the names and extra info of these contacts on my 6021 but no company name.
For the 6600 there is a seperate PC suite that can do the trick but is it also possible with the suite for my 6021.
I am using version 6.83.14.1
Nokia 232>8110i>7110>6600>N95

As far as I can see the series 40 phones only allow 1 name field containing both the first and the last name. For example: when names are being stored in Outlook with both a first and last name they are combined in the name field within the phone after synchronisation. Putting an 'a' in the name field results in omly displaying an 'a' and a phone number...
The most simple solution would be to look for a company name and place it in the phone's name field if both first and last name are not available in Outlook.
But it seems Nokia support is not willing to look at the problem. They don't respond to email or anything
Nokia 232>8110i>7110>6600>N95

Why do I have to browse all my email contact in the phone app?

When browsing for a phone number in my contact list from the phone app, why do I have to browse through the 100's of contacts for which I just have an email address with no phone number?
Thanks

You can browse for the name, or you can use the search feature available at the top of the contact list. To move to the top of the contact list and the search feature, select the status bar to go directly to the top of the list and the search option.

Why in mail on my mac the to field does not look up company names

when using Mail on my iPhone, and creating a new email, in the TO field it includes company names in search, and shows all email addresses for that company.
but on my Mac (OSX10.8.2) Mail does not include company names in its search of email addresses, but only First & Last names.
is there a fix for this?
how can i fix this ?

G B-D,
A cluster of recent occurrences suggests that it might be a software/firmware issue. (Have you performed a firmware update recently?) However, if it were my computer, I'd want to make sure it's 100% before your window period ends.
First, I'd try fixing the problem with the list of suggestions from the attached link. This includes every solution I've found relative to this issue.
Second, I'd document the problem. That way you can determine then it happens, under what conditions, and how you can avoid it. For example, using a key sequences like CMD-Option-Eject should safely sleep your computer, hopefully avoiding the problem you note. Other users say that rebooting several times in a row clears thing up.
Third, once you have your documentation, and you done several things, and there's no solution, you might think about visiting your Apple Store; it's a lot easier to carry around a MacBook, but I'm not sure what your options are.

Problem with contact search by company name in my ...

Hi,
I was able to search my contacts using company name till sometimes back.
Due to a different issue, I had to format my phone and since then "Search contacts by company name" feature seems not to be working.
I have the latest version of the software which is 071.004
Can anybody help me in resolving this problem of mine.
Thanks in advance.
Regards,
Abinash

Correct. No one can help you because this is not supported on the iPhone.

Company Names excluded in searching Contacts in Phone App - Why?

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