Company not supporting Blackberry Z10

I'm very disappointed.  I was looking forward to the Z10.  bought it yesterday.  But after spending several hours calling into IT to get it activated on the enterprise server, I learned that my company is not supporting the Z10 and doesn't know if and when it will support it.  So i had to return it and by an iphone. I heard the same thing about another company tonight.  Doesn't look good for Blackberry.  And i loved the phone.

As the Exec Director for our IT area with 30,000 clients, I can tell you it's no simple thing to offer BES support for these devices yet.  It may seem like a simple thing when people have been buying BB phones for years and activating them on the BES servers, but you have to understand that the BES 10 server is a COMPLETELY new platform.
We have been testing since the day the BES software came out - we had to build all new servers, install the new software as it was going through name changes and configuration changes over the first couple of weeks.  We have 11 issue tickets registered with BlackBerry currently to address issues we've had configuring the software for our environment.  And we have very advanced support staff that have worked with BES technologies for nearly 10 years.  
We have basic functionality working - I'm one of the first pilot users on the sytem and it seems to be working okay, but you really need to give it some time as this is similar to introducing a Windows 8 phone into an evnrionment that's never had it before - new phone, new software, new server platform, new issues...
We plan to have our service available for production in about a month - and we're being very aggressive because we believe this is the best mobile platform out there for a corporate environment.  Even with all the issues we've had, we still firmly believe that...just be patient!  I really hope all the large corporate envrionments are taking the same approach.  

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