Compaq CQ50-110US notebook

Laptop issue.
So the other day I was on my laptop and the grpahics of a game become a little buggy. I found it to be a little odd, but was thinking it was acting slow due to low memory.
So, I decided to restart the computer. I logged out of the game, and did the standard restart through windows and it got to the compaq splash art and stopped. It did not load windows and about 1 min after sitting on splash screen the screen went black except for a blinking cursor at the top left.
This concerned me because I also keep alot of information on my laptop for job use. I decided to try and do a repair by doing F11 which is supposed to fix windows, thinking it was a windows error. F11 does nothing.
I can hit all the other options from F-keys and they work but F11 is a no go.
My laptop does not beep on start up and I was told by a friend that if it did then it was the HD that went bad, but nothing.
I really cant take it to a shop because lack of funds at the moment and I would really like to be able to keep the info on my HD, but i need a working computer.
I started looking up the compaq CQ50 problems and fixes and go figure aside from the over heating issues that I have had to deal with, which when i first noticed it, I went about doing everything i could to keep it cool.
Now apparently I have been made aware of just how many issues people have with this laptop and needless to say, i regret buying an HP product.
It is out of warranty and I do not have a boot disk, because they do not ship them with the computers anymore.
Which i was hoping to try and see if it worked.
Would anyone by chance know the issue and possibly help me fix it?
Thanks

Hello cobradriver99,
Take a look at this document to begin, and let me know if the troubleshooting steps help to resolve your issue.
Good luck!
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Compaq CQ50 Sound Issues

I've found two sound issues affecting my Compaq cq50-110us (Note: Using latest sound drivers with Windows 7: 4.98.4.60 A
-First one is I wasn't able to use my internal microphone on my laptop, in the Recording Tab it did list the microphone in my laptop but did not respond to any sounds I made. I was able to go around this issue by going into my smart audio configuration and switching settings from "Classic Mode" to "Multi-Stream Mode". This made a duplicate Microphone listing in my Recordings tab that did respond to any noise I made.
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I would just like to point out these issues so in later drivers they could be resolved as I actively use the enhancements settings.
Any input would be appreciated, Thanks.

Sweet! After using Madwifi from the repo and disabling the ath5k module I am in business.
The funny thing is it was actually harder to get wireless working in Ubuntu than Arch (previously had Ubuntu on it).
Arch just works and works well and stuff just doesn't seem to break.

Compaq Presario CQ50-110US Laptop

I have the same mother board problem with my Compaq Presario CQ50-110US Laptop. HP's Customer Service is very disappointing.
My laptop is 1.5 years old, 6 months out of warranty. My first call to HP was unfortunately useless. Told too bad. Motherboard is about $400 to replace. I emailed customer service asking for help with the situation. I asked if they would split the cost of the repair with me, or offer me a discount to purchase a new one. My case was supposed to be escalated to a Case Manager that would contact me with a few days. After 5 days, I re-emailed because I had not been contacted. It took a full week before a Case Manager called me. Again, nothing they can do.
Despite the fact that the sticker on my laptop says, "Built to Last", I found their responses very disappointing. I asked if there was anything they would do to "keep me as a customer?" Again, they will do nothing.
I explained also that I will be buying a new laptop, a new computer for my current business and another computer system with in the next 6 months for another new business. In addition, my brother-in-law had bought the same lap top as mine based on my recommendation. Again, nothing..no response or no help.
Since HP is not willing to make any attempt at all to keep my as a customer, I will be purchasing a new lap top very soon made by DELL. I will also not buy any more HP Products for personal or business use. This is not based on my defective lap top, but on HP's poor customer service and willingness to keep a customer.
My case # was 7501314351

connect an external display to test the video . Power it up and see what it does.
Consider performing a hard reset.
Remove the battery and unplug the DC power adapter.
press and hold the power button for more than fifteen seconds.
plug in the DC power adapter (leave the battery out for now)
press the power button
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Compaq cq50 help

I was given a compaq cq50. it work great but i took it apart to clean the dust out of the fan. after putting it back together it won't turn on, but if i leave the top cover off or just sitting on it. then it will turn on. i look and i can't find whats shorting out. hope someone ran into this problem. thanks for the help i do get.

Hi @gwb1974 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your Compaq-Presario-CQ50 Notebook and issues after cleaning the internals. Are you getting fans?
Here is a link that might help on computer won't start correctly.
Do you see any of the cables that have a wear or mark that might give the impression that they are being restricted or crushed?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I cant access itunes storesMicrosoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002) Hewlett-Packard Compaq Presario CQ61 Notebook PC iTunes 10.6.0.40 QuickTime not available FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Libra

i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
                    202.177.240.251
Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
Description:          Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
                    192.168.0.4
Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

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Hi:
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Dear,
My
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Hello khadkemm,
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You can replace the motherboard by looking at your Maintenance and Service Guide, but the software hanging up does not necessarily mean the motherboard is defective. Are you experiencing other issues and error messages? If so, what are they?
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Last edited by genisis300 (2008-10-28 18:21:21)

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This question was solved.
View Solution.

OK...
Now we have to get creative!
Download and install the free 7-Zip utility.
http://7-zip.en.softonic.com/
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Compaq CQ50-110US notebook

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