Compaq CQ56 154 laptop windows 7 recovery process fails. PLEASE HELP
Compaq CQ56 laptop windows 7 recovery process fails because RM component runtime and no valid RP index. PLEASE HELP
I have tried the recovery process on this laptop over 10 times now and with multiple new hdds and it seems like it comes to a fail at the very end.I have posted the error log that I get. Please help me out in regards to this.
The process completes unit and at the very end the error log gives this:
Error encountered during RM component run time
Please contact RM team for investigation
CopyRight @ SRD.cpp : 12 CopyRight @ SRD.cpp : 13 SRD 1.1.0.0115 System Recovery Deployment, provided by CyberLink. (cNB)
CopyRight @ SRD.cpp : 14 DeployRp:etSRDMode @ DeployRp.cpp : 3571 SetSRDMode 1
wmain @ SRD.cpp : 73 Executing call 'L"drp.SetConfigIni('deployrp.ini')"'
DeployRp:etectMedia @ DeployRp.cpp : 371 Start to detect disks ...
DeployRp:etUp @ DeployRp.cpp : 630 Get User Partition drive letter : c.
DeployRp:etectMedia @ DeployRp.cpp : 563 Disk Index : [HDD] 0, [N/A] -1
DeployRp:etTargetDisk @ DeployRp.cpp : 571 Start to load ini ...
DeployRp:etUp @ DeployRp.cpp : 630 Get User Partition drive letter : c.
DeployRp:etBp @ DeployRp.cpp : 643 Start to find Build Partition drive letter.
DeployRp:etBp @ DeployRp.cpp : 650 Build Partition drive letter : c.
BuildConfig::LoadConfig @ BuildConfig.cpp : 28 Loading C:\RM\Tools\DeployRP\build.ini ...
BuildConfig::LoadConfig @ BuildConfig.cpp : 111 C:\RM\Tools\DeployRP\build.ini loading complete.
wmain @ SRD.cpp : 83 Executing call 'L"drp.LoadBuildIni()"'
DeployRp::CheckRpExist @ DeployRp.cpp : 713 Start to check whether Rp exists.
DeployRp::CheckRpExist @ DeployRp.cpp : 750 Recovery Partition doesn't exist.
DeployRp::CheckSystemRecoveryDoneFlag @ DeployRp.cpp : 757 Start to check whether SystemRecoveryDone.flg exists.
DeployRp::CheckSystemRecoveryDoneFlag @ DeployRp.cpp : 794 SystemRecoveryDone.flg doesn't exist.
DeployRp::InstallMSXML @ DeployRp.cpp : 1248 Start to install MSXML6.dll
DeployRp::InstallMSXML @ DeployRp.cpp : 1292 Install MSXML6.DLL complete.
DeployRp::CreateLangIni @ DeployRp.cpp : 331 Create Lang.ini command: C:\RM\Tools\DeployRP\CreateLangIni.exe c
DeployRp::CheckSSRDFlags @ DeployRp.cpp : 1044 Start to check if SSRD flags exist
DeployRp::CheckSSRDFlags @ DeployRp.cpp : 1061 SSRD flags do not exist
DeployRp::CheckSSRDFlags @ DeployRp.cpp : 1063 Check if SSRD flags exist complete
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1363 Creating BootRM.wim ...
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1374 Start to do setting.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1377 SetWimImageDstPath.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1382 Check tool existence.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1385 Tool Path: c:\RM\Tools\opktools\dism.exe
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1389 Dism.exe exists.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1392 SetWimMountPath.
CWimMgr:etWimMountPath @ WimMgr.cpp : 199 Wim File Mounting Path = C:\RM\Tools\DeployRP\mount\
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1397 SetLanguagePacksPath.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1402 SetToolsPath.
CWimMgr:etToolsPath @ WimMgr.cpp : 213 [SetToolsPath] lpszToolsPath = c:\RM\Tools\opktools\
CWimMgr:etToolsPath @ WimMgr.cpp : 220 [SetToolsPath] m_szDISMExeFullPath = c:\RM\Tools\opktools\dism.exe
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1406 Setting complete.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1411 Start to do Initialization.
CWimMgr::InitWimMgr @ WimMgr.cpp : 358 Windows PE Source Path = c:\RM\RP\sources\boot.wim
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1420 Initialization complete.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1423 Start to mount WIM image.
CWimMgr::MountWimImage @ WimMgr.cpp : 437 Temp Working Path = C:\RM\Tools\DeployRP\temp\
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1426 Mount WIM image complete.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1431 Start to setup language packs...
DeployRp::GetSupportedLang @ DeployRp.cpp : 1639 Lang.ini path: c:\RM\Tools\DeployRp\lang.ini
DeployRp::GetSupportedLang @ DeployRp.cpp : 1678 Supported Languages :
CWimMgr:etWinPELanguage @ WimMgr.cpp : 1134 CWimMgr:etWinPELanguage - Enter
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1437 Setup language packs complete.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1443 Start to setup tool's language packages...
CWimMgr:etupPackage @ WimMgr.cpp : 1327 Package does not exist: c:\RM\Tools\DeployRp\WinPE_LangPacks\64\winpe-setup.cab
CWimMgr:etupPackage @ WimMgr.cpp : 1327 Package does not exist: c:\RM\Tools\DeployRp\WinPE_LangPacks\64\winpe-Scripting.cab
CWimMgr:etupPackage @ WimMgr.cpp : 1327 Package does not exist: c:\RM\Tools\DeployRp\WinPE_LangPacks\64\winpe-SRT.cab
CWimMgr:etupPackage @ WimMgr.cpp : 1327 Package does not exist: c:\RM\Tools\DeployRp\WinPE_LangPacks\64\winpe-WMI.cab
CWimMgr:etupPackage @ WimMgr.cpp : 1327 Package does not exist: c:\RM\Tools\DeployRp\WinPE_LangPacks\64\winpe-wds-tools.cab
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1450 Setup tool's language packages complete.
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1452 Start to un-mount WIM image...
DeployRp::CreateBootRMWim @ DeployRp.cpp : 1455 Un-mount WIM Image complete.
DeployRp::CalculateRp @ DeployRp.cpp : 1696 Start to estimate recovery partition size ...
DeployRp::CalculateRp @ DeployRp.cpp : 1709 base.wim.wim size : 12452203405 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1725 install.log file size : 623780 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1735 WinRE and WinPe files size : 281055618 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1740 RM Software size : 63933517 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1745 BootRM.wim size : 268793098 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1750 Patch Folder size : 369308088 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1755 File4Rp Folder size : 0 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1761 Extra space : 2371154178 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1766 Prevented Extra size : 0 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1776 Recovery Partition estimated size : 15807695464 bytes.
DeployRp::CalculateRp @ DeployRp.cpp : 1777 Recovery partition estimation complete.
DeployRp::CreateRp @ DeployRp.cpp : 2072 Start to create recovery partition ...
DetToolRpInfo @ DeployRp.cpp : 122 PartitionCount: 4. PartitionType: 0. PartitionNumber: 0. PartitionStartAddr: 0 bytes. PartitionLength: 0 bytes
DetToolRpInfo @ DeployRp.cpp : 122 PartitionCount: 4. PartitionType: 12. PartitionNumber: 3. PartitionStartAddr: 79917219840 bytes. PartitionLength: 108093440 bytes
DetToolRpInfo @ DeployRp.cpp : 122 PartitionCount: 4. PartitionType: 7. PartitionNumber: 2. PartitionStartAddr: 209715200 bytes. PartitionLength: 73013395456 bytes
DetToolRpInfo @ DeployRp.cpp : 122 PartitionCount: 4. PartitionType: 7. PartitionNumber: 1. PartitionStartAddr: 1048576 bytes. PartitionLength: 208666624 bytes
DetToolRpInfo @ DeployRp.cpp : 156 Can't find valid Rp index.
DeployRp::CreateRp @ DeployRp.cpp : 2090 Invalid Rp index
wmain @ SRD.cpp : 93 Executing call 'L"drp.Deploy()"'
wmain @ SRD.cpp : 38 Output
ERROR: call L"drp.Deploy()" failed.
wmain @ SRD.cpp : 38 Output - Returned HRESULT = 0xe0ef002f
Hello k877
I am sorry to hear you are having issues reinstalling your operating system. I am providing you with a link here to a document titled Recovery Disk Creation Error Codes (Windows 7). Now document is for creating the recovery disks but the error is showing up in your error log (0xe0ef002f). The error according to the document is the File/directory does not exist. It looks like a function call Deploy() is attempting to access this File/directory and is unable to.
This leads me to think that it is the disks that you are using. It would stand to reason anyways as you state you have tried this on multiple hard drives. A good test would be to check to see if your error in the error log is the same every time. If it is happening at the same point each time then simply order a new set of discs from here.
I hope this resolves your installation issue. Thank you for posting your question on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
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Executable search path is:
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Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
Machine Name:
Kernel base = 0xfffff800`c0e7b000 PsLoadedModuleList = 0xfffff800`c113f990
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Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, ffffe000016f88f8, 0, 0}
Probably caused by : hardware
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1: kd> !analyze -v
* Bugcheck Analysis *
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
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Arg1: 0000000000000000, Machine Check Exception
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Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
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BUGCHECK_STR: 0x124_AuthenticAMD
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ffffd000`2087f6c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x81
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===============================================================================
Common Platform Error Record @ ffffe000016f88f8
Record Id : 01d0563268a81312
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 3/4/2015 4:19:34
Flags : 0x00000002 PreviousError
===============================================================================
Section 0 : Processor Generic
Descriptor @ ffffe000016f8978
Section @ ffffe000016f8a50
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : BUS error
Operation : Generic
Flags : 0x00
Level : 3
CPU Version : 0x0000000000100f42
Processor ID : 0x0000000000000000
===============================================================================
Section 1 : x86/x64 Processor Specific
Descriptor @ ffffe000016f89c0
Section @ ffffe000016f8b10
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000000
CPU Id : 42 0f 10 00 00 08 02 00 - 09 20 80 00 ff fb 8b 17
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ ffffe000016f8b10
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Section 2 : x86/x64 MCA
Descriptor @ ffffe000016f8a08
Section @ ffffe000016f8b90
Offset : 664
Length : 264
Flags : 0x00000000
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In article <[email protected]>,
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