Compaq Presario 2100US, factory restore?

I had a Compaq Persario 2100US given to me from a friend, it is running Windows XP Home Edition and has no discs with it or a recovery partition. I want to restore it to factory settings, how do I go about this?

Hi,
HP do not keep Recovery Discs for machjnes built before 2006, but you can obtain a copy of these from Here.
Regards,
DP-K
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Compaq 6510b factory restore

Hi
I'm trying to factory restore my HP Compaq 6510b with Vista. I've not got a recovery disc & laptop didn't come with 1 either.
F11 option doesn't work however F8 allows me to access the Advanced Boot Options however there is no repair your computer or system recovery option on the menu.
Also there is no recovery manager when searching at the start menu.
System restore option doesn't seem to be much help as the date available only seems to be in the last few days.
Am I wasting my time trying to factory restore or is it time to finally upgrade my once trusty & reliable laptop? Any help/comments are greatly appreciated.
Thanks
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You're very welcome Diana.
If you can't, here is a way to make your own Vista installation disk as long as you can still read all 25 characters of the Vista product key, but it is a pretty daunting task.
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-w...

Cant do system restore Compaq Presario windows XP

HI
I am try to reinstall windows to a Compaq Presario SR1000 windows XP but when I click F10 on boot which is the system restore option it just asked about starting in safe mode etc. (I have tried most of the function buttons but all the same or bios)
the system has been restored once before and there are no programs on the computer for creating new recovery disks.
The D drive recovery partition is still there.
I have looked on the website but can not see any software to install to help other than update.
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hi,
Follow steps listed on below link to perform Recovery(reinstall the windows) :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07145&cc=us&dlc=en&lc=en&product=416412&tmp_t...
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I have an HP Compaq Presario that is covered under the factory warranty. I was wondering if it covers keyboard replacement, because some keys are getting loose. I was also wondering if it covered the screen because the hinges are loose and the 'top' is scratchy. It is less than a year old.
This question was solved.
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Hi,
Please check to make sure it is still under warranty using the following link:
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=au&lc=en
You then can contact HP to get the keyboard replaced using "Contact HP" at the top of this page.
Regards.
BH
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Compaq Presario 2710CA Start Up problems after virus attack!

Hello,
I am having great difficulty with my Presario 2710CA following a 'Windows Recovery' Virus attack.
After removal of the virus (I used the MalwareBytes Anti Malware for the clean up), I rebooted the machine as required but now getting the error message below:
We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, if you aren’t sure what caused the problem, choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight to your choice.
Seconds until Windows starts: 28
I have tried all the options listed above but nothing seem to work. It starts the process as normal, the Windows XP logo comes up and then it returns to the above screen. All options above result in the same process. Pressing F8 freezes the process.
I am desperate to get my laptop back as it has been a great asset. I run a small business from home and all my accounting data and business information is held in this computer.
For anyone interested, I also have Norton Antivirus on the laptop but it didn't detect or remove the malware.
I do not have the Quick Restore CD with me and the leaflet that came with the laptop says contact Compaq at:
www:compaqordercenter.com/freeQR but this url no longer seems to work.
I am not even sure whether it is a hard disk problem or Windows XP problem (or something else). My primary concern is to get the data held in the laptop back and therefore do not want to erase that by restoring to factory set up.
Can someone please please help me?
Thanks in advance.

Sounds like a nasty rootkit, my advice is to boot from an Ubuntu CD and back up your critical data to an external hard drive and then do a clean install or factory restore of XP.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...

No audio on my Compaq Presario F750EL

Hi everyone, I've some troubles with my audio system.
This morning I was on Youtube watching a video; I closed the page for a while, then I tried to watch again the same video and I didn't get any sound (I tried even with headphones, but I can't still hear a thing).
On my speaker icon there's a red cross, if I put my cursor on it, it says "No AudioDevice Installed".
So, I went to my local support site (I'm Italian) and tried to fix the problem by going on Start>services.msc>Windows Audio>right click, but then I couldn't click on the Start button as I was supposed to.
I then tried to download the driver for my notebook. At first, I let HP check for me if I needed any but then, as it said I didn't, I downloaded myself the only audio driver possible for my version (I checked and put the right operative system).
However, when I try to install the driver, it runs properly until it says that the driver cannot be installed because it can't find the device for this driver.
N.B.: I haven't uninstalled my previous driver and I haven't downloaded any upgrade lately, my audio just switched off for no reason apparently.
Honestly I'm not that good with computers so, please, explain clearly; I also hope that I was enough clear and the terms were right as I translated everything at my best.
Thanks a lot in adance for a quicl response!
Best rgds
My computer is a Compaq Presario F750EL
(http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01366233)
My operative system is Windows Vista 32bit
I downloaded this diriver: Driver Conexant HD-Audio SmartAudio 221
If you need more info tell me.

i did the restore, too, and it didn't work. that's what baffled me! imagine restoring to factory default and the audio still does not work? i must admit that i did download one of the updates and got the audio working. it was temporary because as the Windows Vista updates were being applied, at one point I lost audio again.
i did a bit more research last night and found an interesting post. it requires manually amending some files, so i'm okay to give that a try. as this has been quite the issue to troubleshoot, i will post a solution if I find it. i don't want to settle on this... don't give up!

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I have a Compaq Presario CQ-56 115DX that is almost a year old. My system first had problems crashing whenever I would watch video content, I reinstalled both Java and Flash, but that did not resolve anything. After that my computer would keep checking my file system on C for consistency whenever I would turn it on, even after telling me that it found no problems. After that I received a message that my C file system was corrupted, I attempted to back up my files and do a system restore to the factory settings but it crashed during the process. Since then it will not turn on all the way though the battery will charge and the On button lights up, as do the WiFi key and the Caps Lock key. (The Caps lock key blinks once, which according to the HP errors signal website means that the CPU has problems.) I have tried holding down the button to reset it, I have also taken out the battery and plugged it in.
Is there anything I can do to repair this? Or is it a lost cause?

You have a standard 1 yr warranty. Call HP.Choose your country here>> Contact HP
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Compaq Presario CQ56 not turning on

My Compaq Presario notebook isn't turning on properly. When I press the power button, the power light comes on and the wi-fi key light comes on red, but that's all. The screen doesn't come on. After killing the power once or twice, the computer starts up. I've done a complete system restore to factory condition, which I was going to do anyway. Does anyone know what it could be?

Hi @TheBimmerGuy
Thank you for your query.
I understand that on startup you get a blank or black display with no error messages, but the power button lights up and the WiFi light turns red. If you power it off and on a couple of times it starts.
Here is a link to HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo... that should help.
Best of Luck!
Sparkles1
I work on behalf of HP
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HP Compaq Presario CQ60-320sa vista product key fade.

Hello help me please- HP Compaq Presario CQ60-320sa
I got HP Compaq Presario CQ60-320sa and the window vista product key is fade. I can read first, second and last.
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I understand you need a product key.
An HP recovery should have Vista already activated with the product key for the system. Do you have access to recovery media for this system (disks or a USB recovery drive)? If you can perform an official HP recovery, there shouldn't be a need to get the product key off the bottom of the notebook. The utility you mentioned only creates the media from the recovery partition on supported systems. Since the HDD was replaced due to a failure, I am afraid that the flash disk utility will not be of use as the recovery partition is not present on replacement HDDs.
Some users have had success with contacting Microsoft regarding the unreadable product key. They might be worth a try.
According to this page, the HP part number for the recovery kit for this system is 515724-031. You might be able to find the appropriate recovery disk set from a third party ensuring the part number matches. You might want to verify with HP that the recovery disks are not available from HP before using a third party source.
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Compaq presario cq61 312sa wont perform a system recovery from hard drive

When i turn on my Compaq Presario CQ61 312SA it looks like it is going to start ok then flicks to a white page with page cannot be found???
i have tried and would like to completely restore to it's original settings but when i turn it on and repeatedly press F11 it just beeps constantly and has a blank screen for ages.
any clues or quick fixes?
from searching online i gather i can't get hold of any recovery discs?
thanks, hope somebody can help

Hi:
If you can still read the windows 7 product key on the bottom of your notebook you can make your own W7 installation disk.
Here's how:
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul

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Thanks Elmer

Hi Elmer,
Sounds like the first thing you need to do is test for a hardware failure. Check out Testing for Hardware Problems Using Hardware Diagnostic Tools (Windows Vista) and since it sounds like you are having problems running Windows for very long, skip to the bottom to the section called Using Hardware Diagnostic Tools when Windows does not open. Run the tests and report back what you find, if anything fails then there is probably a hardware component that needs replaced, possible culprits include the memory or the hard drive based on the symptoms you are describing. If everything passes, post that back as well, and let us know, and we can look for other causes of your problems.
Good Luck!
R
Although I am an HP Employee, I am speaking for myself and not for HP.

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This computer has a ATI Mobility Radeon™ HD 5430 and according to the specs,
http://www.amd.com/us/products/notebook/graphics/ati-mobility-hd-5400/Pages/hd-5430-specs.aspx
and here...
"A special feature of the HD 5000 series is its ability to transmit HD audio formats (like Dolby True HD or DTS HD Master Audio) with up to 8 channels and 192 KHz / 24 Bit over HDMI 1.3a."
http://www.notebookcheck.net/ATI-Mobility-Radeon-HD-5430.23702.0.html
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My other HP laptop (DV7) is doing this fine so my system setup is OK.
I have tried a full factory reset and have fully updated my system but it still doesn't work.
Please tell me what i need to do to get it to work.
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I can try-dunno how much help I'll be, though
go here for Realtek drivers for surround sound
http://www.realtek.com.tw/products/productsView.aspx?Langid=1&PFid=37&Level=5&Co nn=4&ProdID=144
try this: go to Windows Sound, then playback devices, then click on speakers icon (should have realtek as default). Click on that, and click configure
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alsteve22 wrote:
Compaq Presario C700 CTO Notebook PCModel: GJ778AV
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My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems.

Compaq Presario 2100US, factory restore?

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