Compaq Presario c500

Hello there,
I am looking to order a factory setting recovery disk for a Compaq Presario C500...I had rebooted the laptop and for some reason I forgot to back up my info from the laptop now I am unable to use the laptop cause the screen has remained on a black screen saying that the bootmgrn something like that is missing...I had browse through the internet looking for this disk can you please help me..If you can sell me the disk I be gladly to order it...I know this is an old model but its the only one I have for now....Feel free to contact me at this email...btw when I search for the cd it gives me others model lik C500cto or C500t I don't know which one is the main one of this computer....It also says C507US warranty 1year...I don't understand which one is the main number...Please help and Thank you..

Hi Mostwanted71,
I understand you are having issues with your Compaq Presario C500 C507US and ordering CD's. Here is a link to order the software.
Hope this helps.
Thanks.
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My employer acquired a Compaq Presario C500 Notebook

My employer acquired a Compaq Presario C500 Notebook, PN: RQ337UA that is out of warranty. The hard drive has been damaged beyond repair and was not returned with the laptop. I need to purchase a hard drive & OS. How can I find out what drivers i need? I thought I could go to HP's website and input the PN and SN to bring up the laptop configuration, no such luck. What sort of problems will I run into?

Hi:
You should be able to get the exact model C500 series notebook your ER has by entering the product number in the applicable box at the link below to access the support and driver page for the notebook.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&cc=us&dlc=en&os=228&query=C500&sw_lang=&tool=&prod...
Paul

Compaq presario C500 error 0xc000000f

Hi all,
i have a c500 compaq presario working well but few days a go a got this error 0xc000000f.
i have vista installed on my computer and now i need to reinstall windows but i don't have the dvd.
how can i find the dvd or cd?
thanks for answer me.
Federica

You can call HP to order Recovery Media for your machine>> Contact HP
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Compaq Presario C500 DEAD!

Hello -
My Dad gave me his Compaq laptop because he didn't like it and preferred to use a desktop. I had it for just a few months before it died. It won't start up.... no lights works.... the screen is off.... the fan isn't on.... It's DEAD!!!!!!
Can anyone tell me why or what happened to it and is there anything I can do to repair it????? Is this a problem with the battery???
Thanks in advance.

Might as well jump on this rather than making a new topic as I have a similar issue with my CQ50-139WM: one day I was using it without the battery in (it's pretty much dead anyway) and it came unplugged, only to never start up again. Just as with Tam's, I get no lights, fans, or anything - except the LED for the power input.
I stripped the entire laptop until all I had was the system board, the power connector, the cooling fan and the power button. I still get the LED going from the power connector and if I put my ear real close I can hear a faint pitch that changes when I'm holding the power button down. Otherwise, no life (I can hear the same noise when the laptop is fully assembled as well, pressing my ear to the keyboard near the power connection).
Also thanks in advance!
P.S. A fella at a computer repair shop told me it was most certainly dead because I'd removed the RTS battery. That true? The manual says to remove it...

Turning on Virtualization in Compaq/HP Presario C500 with Dual Core processor

Hoping someone can help me out.
Running a Compaq Presario C500 laptop with the Dual Core processor. Intel's site says the processor supports virtualization.
However, in the F.24 A Phoenix BIOS setup (pressing F10 on Startup), there's no option to turn on Intel Virtualization Technology on any of the Tabs. Tried downgrading the BIOS to F.14A -- as the description says; "Adds item to Setup utility (F10) to enable/disable Intel Processor Virtualization Technology."
However, when I startup, press F10 -- there's no option for turning this on.
Is there another place to go -- other than the F10 setup area of the BIOS -- to turn on Virtualization Technology?
If an expert out there can help, it would be very appreciated!

http://www.intel.com/p/en_US/support/highlights/processors/toolspiu/?redirector_count=1&
Did you actually download the identification utility and run the tool?
Dave
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NC4400, TC4400 Win 7 Ultimate, xp pro, both dual boot
a bunch of thinkpads

Memory Upgrade on Compaq Presario V3839TU

I want to upgrade my laptop Compaq Presario V3839TU memory from 1GB to 2GB.. Is it possible to upgrade memory for this laptop? I don't know how many slots on this laptop, and what kind of memory should I buy if it has available memory slot? Can this laptop hold 2GB memory? Anyone ever upgrade memory for this laptop? Please help me.. Thx before..
This question was solved.
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Hi,
kenzhong2 wrote:
I want to upgrade my laptop Compaq Presario V3839TU memory from 1GB to 2GB.. Is it possible to upgrade memory for this laptop? I don't know how many slots on this laptop, and what kind of memory should I buy if it has available memory slot? Can this laptop hold 2GB memory? Anyone ever upgrade memory for this laptop? Please help me.. Thx before..
Your laptop has two DIMM slots. The maximum amount of memory others have upgraded to is 4GB. The maximum recommended by HP is 2 GB. The replacement memory will need to be PC2-5300, 667Mhz ,1.8v
Here is a link to memory at Crucial.com. Only use replacement modules from major memory makers who produce guaranteed compatible memory modules to avoid the risk of buying incompatible modules.
Best regards,
erico
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Do I need to replace video graphic card or power supply unit on hp compaq presario sr2180nx

hello all
i saw a similar post over 4 years ago, however it doesn't address my issue.
my pc started stalling when i attempt to turn it on. It wouldn't come on. Then after several tries every now and then it would come on. I was told through searching that it could be the video graphic card or the power supply. Therefore once i had the computer back on. I never shut it off. However, i could reboot and it would come on.
Now it won't come on again. So i don't know what to replace. The video graphic card or the power supply. If it is the graphic card, do i replace the one previously installed or add a new one. And if adding a new one, what is recommended to be compatible with my 300 watt supply unit? I'm lost as what route to take and how.Below are the details of my unit.
HP/Compaq Presario SR2180NX desktop PC with a P5LP-LE motherboard with an Integrated graphics using Intel GMA 950.
*Integrated video is not available if a graphics card is installed.
Also supports PCI Express x16 graphics cards
300 watt supply.
thank you in advance for any help you can give me.

Is there an add-in video card in the slot? If so, remove it and try to turn on. If the problem is the video card it will turn on. If not it is the power supply.

Compaq Presario v6346ea: Which type of SATA controller?

I've recently bought an Intel X25-M/G2 Solid State Drive and was expecting read speeds of 200 MB/s on my Compaq Presario v6346ea notebook. Instead of that the maximum speed I get from CrystalDiskMark is 135 MB/s.
Now I'm suspecting the SATA controller of my notebook to not being able to handle the speeds of this Solid State Drive.
I've looked on HP's website to find out which type of SATA controller is used in my Compaq Presario v6346ea but can't find find any clear info on that subject.
From what I read at http://en.wikipedia.org/wiki/Serial_ATA there are 3 types:
SATA Revision 1.0 (SATA 1.5Gb/s, max 150 MB/s throughput minus overhead.)
SATA Revision 2.0 (SATA 3Gb/s, max 300 MB/s minus overhead.)
SATA Revision 3.0 (SATA 6Gb/s, max 600 MB/s and up minus overhead)
Does anybody know which type of SATA controller is used in this Compaq Presario v6346ea notebook?

Thank you for the additional info. I ran SISoft Snadra and found some interesting stuff. For instance, it IDed the chipset as a mcp78s not a mcp77. It also indicates that it can use DDR3 memory. I'm not sure if that's accurate, as it conflicts with specs I've read elsewhere. If true, I wish I'd known that when I upgraded my RAM to 8GB. :-p Anyway, I've tried to determine the SATA revision, but I'm not sure if I'm going about it the right way. I went to "Storage Devices" and clicked the only available button: "Physical Disks , Storage adapters and devices". From there I can choose my internal hard drive from a menu, and it shows the maximum SATA mode as G2 / SATA300. But I'm not sure if this is in reference to the controller or the drive. I know that the drive is a SATA-II, so it would show that if it's displaying the drive's capabilities. It certainly tells me everything else I'd ever want to know about the drive. When I switch to my external USB HDD, it shows the maximum SATA as G3 / SATA600. For the DVD drive it shows G1 / SATA150. So I kind of think it's showing me the maximum capabilities of the drives, not the controllers. Is there some other way to check the maximum SATA capabilities of the hard drive controller? Sorry. I'm not too familiar with SISoft Sandra, and it's not really obvious to me. And given what it's turned up about the chipset and the memory support, I want to be sure here. Thanks.

I cant access itunes storesMicrosoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002) Hewlett-Packard Compaq Presario CQ61 Notebook PC iTunes 10.6.0.40 QuickTime not available FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Libra

i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
                    202.177.240.251
Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
Description:          Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
                    192.168.0.4
Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

Ethernet Controller - Driver not installed - Compaq Presario

Hello, I am new here so be gentle
I have just bought second hand a Compaq Presario 6240EA, motherboard is a Compaq 07D0h.
In the hardware - device manager, it shows 'Other devices' - Ethernet Controller, with a large yellow question mark and exclamation mark.
Details in properties show the following: drivers for this device are not installed (Code 28)
PCI\VEN_10DE&DEV_01C3&SUBSYS_00A80E11&REV_C2\3&13C0B0C5&0&20
I have search the HP and Compaq websites for driver downloads and have downloaded all the nVidia drivers available on the Compaq site, none of which improve the situation.
Would there be somewhere else to look, I am at my wits end with this, any help would be much appreciated.
Thank you in anticipation.
This question was solved.
View Solution.

Please start your own thread rather than opening old ones back up. Also provide your full model number particularly when asking about hardware function which may involve drivers. We have to know precisely what hardware we are dealing with. Like the posts above, you may want to include the hardware id of the affected device.

No audio in Windows Vista Home Basic - Compaq Presario c765TU

Hi all,
A couple of days ago, my Compaq Presario c765TU lost audio while fastforwarding through a movie I was playing on VLC. The video was stored on an external hard drive. Tried playing music and video files stored on the laptop's local drive, still no sound.
Audio drivers and BIOS have been updated. Audio devices are listed as installed and working properly in the Device Manager.
Contemplating on doing a clean re-install of Windows Vista to see if that will work.
Any help would be greatly appreciated.

It's hard to know exactly which it is at this point. It could be one of two things. The speakers have failed or the jack detect pin located inside the headphone jack has failed. A non-functional jack detection pin would cause the system to route audio to the headphone jack constantly instead of the internal speakers.
If you want to be absolutely certain it is not a software issue (corrupted registry possibly), you can try the system recovery making sure to backup your files. I suspect this is a hardware issue, but it could very well be a corrupted registry causing the jack detection pin not to be read properly.
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Compaq Presario R3000 how to get the sound to work with Windows 7 RC

1) Download SP29586.exe: ftp://ftp.hp.com/pub/softpaq/sp29501-30000/sp29586.exe
2) Run it, Create a directory c:\ swsetup
3) Once all the Files are extracted DO NOT INSTALL
4) Now Goto the Start Menu Click on Devices and Printers, the Click on the Name you have called your machine this will be marked will a yellow triangle as the sound driver windows 7 has install already is a realtek ac 97 which is not working,
5) Once your Machinename you will see a general tab and and hardware tab select the hardware tab.
6) Look for the Realtek ac 97 under the Device functions, select that and click properties,
7) Now tab to the Driver, now click update driver,
8) Select the option let me pick from a list of devices drivers, now click have disk
9) Click on Browse select the following location Swsetup\SP29586\SMAXWDM\W2K_XP and click on smwdmCH6.inf
10)Now the Soundmax Driver should come up select ok and next. Now your Sound will work
This question was solved.
View Solution.

I am basicaly having the same problem with my labtop. I tried the following above and yet I still have not been able to get my sound to work. I have had some problems with my power and sound cards before but after I reinstalled windows my graphics card and sound card have not been working to their full potential. I thaught that it was a 64 bit graphics card, but now I am not so sure. I had to jostle the power cord in the back till I mannaged to find a perfect spot to keep the computer running. Before the reinstallation I had to put pressure on the left side of the computer to get the sound to work.. but even then it still came in and out.. "The sound that is." I can see the same driver in the codex menue and it is yellow but, what you stated above did not work.
It says (Cannot continue the hardware update) The wizard cannot find a better match for your hardware than the software that you curently have installed. and then tells me to keep the current software. My sound Icon does not show up when I go to the settings.... I can't play diablo 2 on this no idea why... But my screen is choppy when I scroll through internet sites and it did not do that before. I have a 400mbs connection .... here is my computer information. :Compaq Presario R3000 Intel pent4 2.80ghz 2.80ghz 1.12GB ram and im running on windows xp2 professional.

HP Compaq Presario CQ60-320sa vista product key fade.

Hello help me please- HP Compaq Presario CQ60-320sa
I got HP Compaq Presario CQ60-320sa and the window vista product key is fade. I can read first, second and last.
Now my earlier hard disk got crashed because of bad sector and I have to installed new one which I did now I want window vista product key for activation and the sticker back of my laptop cover is fade can't read all product key. If I download HP- USB RECOVERY FLASH DISK UTILITY does this software let me reset my laptop to factory version and won't ask me for product key. Thank you for your time.

I understand you need a product key.
An HP recovery should have Vista already activated with the product key for the system. Do you have access to recovery media for this system (disks or a USB recovery drive)? If you can perform an official HP recovery, there shouldn't be a need to get the product key off the bottom of the notebook. The utility you mentioned only creates the media from the recovery partition on supported systems. Since the HDD was replaced due to a failure, I am afraid that the flash disk utility will not be of use as the recovery partition is not present on replacement HDDs.
Some users have had success with contacting Microsoft regarding the unreadable product key. They might be worth a try.
According to this page, the HP part number for the recovery kit for this system is 515724-031. You might be able to find the appropriate recovery disk set from a third party ensuring the part number matches. You might want to verify with HP that the recovery disks are not available from HP before using a third party source.
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Screen not working, Compaq Presario CQ62-215DX

Hello,
My Notebook screen is not working. My notebook boot up fine. the lights and the fan is working. When I plug the external VGA to my lcd screen, it works fine. Only the notbook monitor is not working.
which part in this case that needs to be changed?

The display panel.
http://www.ebay.com/itm/COMPAQ-PRESARIO-CQ62-215DX-LAPTOP-LCD-SCREEN-15-6-WXGA-/180579626928?pt=US_L...
It is easier than you think to replace:
http://www.youtube.com/watch?v=E0ggjZTRQhQ

Audio system is not working in my laptop compaq presario CQ40-601TU, VQ969PA

system shows error code 39 in both IDT high definition audio codec and Intel (R) high definition audio Hdmi. The system operated with windows 7. The model is compaq presario cq40-601TU, VQ969PA#ACJ.

Install HP Support Assistant from here and run a health analysis to install all drivers for your system.
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Compaq Presario c500

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