Compaq Presario Component Services App. Problem 4 0 clovis 0 12-28-2010 09:52 AM

Am beginning to wonder if my posting has been pushed aside. NONE of the REPLIES relate to the problem that I explained in the body of my posting. Please assist me in clearing up my original concern.
Thanks,
Mato Paha
Mato Paha

http://h30434.www3.hp.com/t5/Desktop-Operating-systems-and/Compaq-Presario-Component-Services-App-Pr...
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Compaq Presario CQ71-420SM booting problems

Hi,
i have problem with Compaq Presario CQ71-420SM.
Laptop wont start.
Checked power adapter (green - constant) light is on. Checked on laptop where power adapter enters laptop (white constant) light is on. Changed power adapters. Tried with and without battery inserted same result.
Removed the ram that is left one module than replaced it with second, tryed to change slots with both modules. no result.
Laptop be it on battery or without one but with power plugged in needs about 10 sec to eaven spin cooler/s and promptly shuts down - blank screen all the time.
Now ONLY when battery and power adapter is in i get white led flashes (led located lower left from touchpad - not the one near where i plug in power cord) in following durations:
- = short duration of led light
-- = normal duration of led light
--- = long duration of led light
1) -- -- -- -
2) -- -- -- --
3) -- -- -- ---
than fiew moments pause and all over again
i have read somewhere that this is most likely vga failure now can You please verify this for me or give me valid info on what can it be or what should i look for?
i have looked for error codes on fiew laptops, could not find specialy for this one but this is one of the links
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443366&lc=en&dlc=en&cc=uk&lang=en&rule=26781&...
the error led codes as i noticed are all the same for links that i have found.
greetigs,
ivan

Hi,
thank You for quick response.
can you tell me what you opinion is if mob has gone bad is it worth the trouble/cost to send laptop to repairs or just buy a new laptop considering that laptop is 3+ years old.
regards

HP Compaq Presario CQ60-211DX Volume problem

Hello. My HP Compaq Presario CQ60-211DX laptop always automatically reduce the microphone's volume to 0 anytime i am making a phone call, and this alway affect the volume whereby the other person stops hearing me. Am running a windows vista home basic. Also my realtek high definition Audio disappeared, and now i have conexant high definition audio as my default audio driver. Please, anyone with useful solution should help me out. thank you.

Hi. I have the same problem. Have you been able to fix this?

Compaq Presario 2710CA Start Up problems after virus attack!

Hello,
I am having great difficulty with my Presario 2710CA following a 'Windows Recovery' Virus attack.
After removal of the virus (I used the MalwareBytes Anti Malware for the clean up), I rebooted the machine as required but now getting the error message below:
We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, if you aren’t sure what caused the problem, choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration (your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight to your choice.
Seconds until Windows starts: 28
I have tried all the options listed above but nothing seem to work. It starts the process as normal, the Windows XP logo comes up and then it returns to the above screen. All options above result in the same process. Pressing F8 freezes the process.
I am desperate to get my laptop back as it has been a great asset. I run a small business from home and all my accounting data and business information is held in this computer.
For anyone interested, I also have Norton Antivirus on the laptop but it didn't detect or remove the malware.
I do not have the Quick Restore CD with me and the leaflet that came with the laptop says contact Compaq at:
www:compaqordercenter.com/freeQR but this url no longer seems to work.
I am not even sure whether it is a hard disk problem or Windows XP problem (or something else). My primary concern is to get the data held in the laptop back and therefore do not want to erase that by restoring to factory set up.
Can someone please please help me?
Thanks in advance.

Sounds like a nasty rootkit, my advice is to boot from an Ubuntu CD and back up your critical data to an external hard drive and then do a clean install or factory restore of XP.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...

HP Compaq Presario CQ56 Notebook-Battery Problem

Product Name: Product name: Presario CQ56 Notebook PC
Product Number: Product number: XG809UA#ABA
OS: Windows 7 Ultimate 32-bit Service Pack 1
Hello,
My notebook is encountered with a problem. The battery is not holiding the charge and will not run on battery until and unless AC adapter is plugged in. In the notification bar, the battery status displays as "0% available(plugged in, not charging)".
And when I power on the notebook, a message will be displayed as:
HP battery alert
The system has detected the storage of the battery stated below to be very low. For optimal performance, this battery need to be replaced.
Primary (internal) Battery (601)
Please let me know the solution.
Thank You.

Sujith_Sujith wrote:
Product Name: Product name: Presario CQ56 Notebook PC
Product Number: Product number: XG809UA#ABA
OS: Windows 7 Ultimate 32-bit Service Pack 1
...The system has detected the storage of the battery stated below to be very low. For optimal performance, this battery need to be replaced.
Hi,
The message is clear but before that, please try:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
Good luck.
BH
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Compaq presario problems with vista

Hello, I am having major problems with our compaq presario sr5233wn desktop, os windows vista home premium. It started shutting down about ten days ago randomly, then started with a blue screenthat has displayed different messages... I have completed 6 different restore points and this didn't work... I then backed up my personal files and performed a complete system recovery installed on the pc...it worked great for about half an hour then the freaded blue screen popped up and I had to shut it down...i did this three times to no avail...then I did a complete recovery from the two discs I made shortly after purchase...that has not worked either...does anyone out there have a fix for this..I need my ole puter.
Thanks Elmer

Hi Elmer,
Sounds like the first thing you need to do is test for a hardware failure. Check out Testing for Hardware Problems Using Hardware Diagnostic Tools (Windows Vista) and since it sounds like you are having problems running Windows for very long, skip to the bottom to the section called Using Hardware Diagnostic Tools when Windows does not open. Run the tests and report back what you find, if anything fails then there is probably a hardware component that needs replaced, possible culprits include the memory or the hard drive based on the symptoms you are describing. If everything passes, post that back as well, and let us know, and we can look for other causes of your problems.
Good Luck!
R
Although I am an HP Employee, I am speaking for myself and not for HP.

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Hi,
1st time poster here, so I hope I'm in the correct forum for this.
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I have installed the latest drivers for the touchpad, and in terms of other software that I have installed, I have AVG free running and a few other applications installed such as Blackberry Desktop software, Google Chrome, Microsoft Office.
Is there any know issues similar to this with the touchpad?
Thanks

try this bro..
click start>on search column type "service">choose services> then windows will ask your permission.. click continue..>
then search for audio service..> press a right-click..> choose restart> then audio service will do a restart..
promblem is solve.. hhe
for question add my ym.. [email protected]

Sound Problem with Compaq Presario

Hi,
I am using a Compaq Presario SR 1630IL desktop, Prod # EG224AA#ACJ, S/N INI54709VG. In my system Windows XP and Ubuntu 9.4 are installed with Ubuntu as the default OS. The PC is using Realtek ALC 880 sound card. The linux sound module is snd-hda-intel.
My problem is with the sound in linux. In windows the sound is very fine but in Ubuntu it is very less although my external amplifier is in full volume and the internal audio mixer too. I am using ALSA latest version for ubuntu.
I have tried all the howto's available in the webbut couldn't improve the situation. Is there any problem with ALC880 chipset in lunux.
Eagerly waiting for the assistanse from HP
Thanks
Message Edited by asamay81 on 07-03-2009 10:53 AM

I formated my c-drive....and currently i am using updated HP audio driver Conexant High-Definition Audio Driver
and other drivers like modem,chipset....even then only back graund music is comin but voice is not(vispering type of voice)
I dont know which BIOS version i am using.... How to see that...
I went to HP service center they told me.......may be port problem will be thr......and port is integreted in motherbpard so...u hav to replace the motherboard........I realy dont know what to do.....
And one more thing what I notice is that.......start<control pannel<sound.....here only speaker option is coming not the headset.....so i dont know exactly...what should i do...........
shraddha

Compaq presario cq56 115dx will not power on blinking lights, not a disk drive problem

I own two identical Compaq Presario CQ56 115-DX, and the one I use every day stopped powering on. Shows blinking caps lock light and orange WIFI light does not turn blue to turn on. The fan powers on, but the screen doesn't come on at all. I tried hard resetting several times and it didn't work. I swapped the hard drive of the malfunctioning CQ56 to the other one that was working normally, and it works OK normally. No hard disk corruption or problems.
Any idea how to fix this problem laptop?

Hey @rajpodn ,
Welcome to the HP Forums!
I understand you're looking for info on swapping out the CPU in your notebook.
You will find everything you need here: Compaq Presario CQ56 Notebook PC - Maintenance and Service Guide. The instructions you need start on page 75. Keep in mind that the CPU itself may not be the issue, it could be the socket on the motherboard preventing the notebook from reading the CPU, so even replacing the CPU may not work, as you may need a replacement motherboard. I do not suggest replacing the motherboard as doing so requires HP Proprietary software to reinstall the Service-ID necessary for reinstalling Windows.
*Caution - If you do install the new CPU be careful with the thermal paste. A small pea sized amount should be more than enough. Put the paste in the exact center and carefully spread so there is a fine layer almost to the edge of the CPU. Remember that the heatsink will press very firmly onto the CPU and spread the paste more and you don't want any squishing out as this can cause electrical shorts if the paste has a high metal content.
The part you will want is: AMD V140 processor (2.3 GHz, 512-MB, L2 cache, 1066 MHz, 3.2 GT/s)—singlecore 25 W. The part number for this is: 616333-001.
You can order the CPU directly from HP here: HP Part Surfer, but you may be able to find it cheaper on sites like eBay, Amazon, or Newegg.
Hopefully this covers everything you're after!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

I cant access itunes storesMicrosoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002) Hewlett-Packard Compaq Presario CQ61 Notebook PC iTunes 10.6.0.40 QuickTime not available FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Libra

i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
                    202.177.240.251
Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
Description:          Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
                    192.168.0.4
Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

Installation problems in Compaq Presario V2617LA Laptop

Hello,
I am new in all of this Unix-Linux world and I need some help, here's my problem:
I have already partitioned and prepared my HDD to install Solaris, Windows and maybe Fedora (if someone recommends a better Linux it'll be appreciated), all of those three partitions perfectly identified and ready for the OS (it happens that I learn quickly, but I'm still new on this). I perfectly pass all Solaris 10 11/06 installation windows and requirements and Solaris begins installation, BUT when it all looks great, the installation (progress bar) just stops moving having 209.29 MBytes remaining and installing the 'Solstice Enterprise Agents 1.0.3 files for root file system', the wierdest thing is that the little slash-dash at the end is still turning around, the working processor light is on and nothing freezes (except when I navigate through the menu options), I have waited for a whole day and the installation does not finish and even re-downloaded Solaris and burn the image again two times and nothing.
Could it be a hardware compatibility problem? What do you think?
My Laptop specs are the following:
Product Name      Compaq Presario V2617LA
Product Number      EW998LA#ABM (Spanish version)
Microprocessor      1.8 GHz Mobile AMD Sempron� Processor 3000+ with PowerNow!� Technology
Microprocessor Cache      128KB L2 Cache
Memory      512 MB 333 MHz DDR Dimm 2
Video Graphics      ATI RADEON XPRESS 200M IGP
Video Memory      128MB DDR (shared)
Hard Drive      60 GB 4200RPM
Multimedia Drive      DVD�R/RW and CD-RW Combo Drive with Double Layer support
Display      14.0� WXGA High-Definition BrightView Widescreen Display (1280 x 768)
Fax/Modem      High speed 56K modem
Network Card      10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity      54g� 802.11b/g WLAN with 125HSM SpeedBooster support
Sound      Internal Speakers
Keyboard      101 key compatible
Pointing Device      Touch Pad with On/Off button and dedicated vertical and horizontal Scroll Up/Down pad
PC Card Slots
* 1 Type I/II 32-bit card bus (also support 16-bit)
External Ports
* 2 USB 2.0
* 1 VGA (15-pin)
* 1 RJ -11
* 1 RJ -45 (LAN)
* 1 headphone-out
* 1 microphone-in
* TV-Out (S-video)
Power
* 65W AC adapter
* 6-Cell Lithium-Ion (43Whr)
Thank you in advance!!

I `m sure that i completely uninstall it from the 1st laptop..
I don`t want to sight out from my desktop,the 1st laptop is in an...other country. [of course a friend of mine have it]
I mail to him to try to uninstall any files or something from there..
if i solve the problem i install to 2nd laptop

\problems with a compaq presario sr1603wm

troubleshoot problems with a compaq presario sr1603wm
whenever i turn on the computer the mouse, keyboard, and the monitor doesnt turn on. but the weird part is that when i use the 2-port usb KWM switch and switch them over to my other pc unit they work just fine. to make things worse my external hard drive, and the net card are showing that they have power going through them. im totatally lost cause i cant even get into dos, bios, or the start up screen. other monitors, keyboards, mouses dont work either. can you help me

i`ve narrowed down to1 thing wich may overheats my laptop:
The video card NVIDIA GeForce G103M might be the problem. i hear it has a kind of organic material , like glue, or other things wich keeps it togheter. this organic materials are not ment to resist to heat, wich makes them weaker. The temperature rises very quick, and the laptop performace goes down, when i start games or other video applications. so it must be the NVIDIA GeForce G103M. still whaiting for advice, or an ideea. thanks.

Compaq Presario CQ56-115DX Problems

Hello,
I have a Compaq Presario CQ56-115DX Laptop. It is still under warranty. Within the last week the power of the laptop has been messed up. When I have the laptop unplugged, which I don't very often, the laptop shuts down after an hour without any warning. So I plug back in the laptop and it still shows anywhere for 40-70 percent battery left. Why is it doing this?
Thanks

Hi,
First of all, shut down the notebook, unplug the AC Adapter, remove the battery, and then hold down the Power button for a full minute.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the notebook down, unplug the AC Adapter, re-insert the battery and then start the PC on just the battery. Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shut down the PC again. Now plug in the AC Adapter ( with the battery still inserted ) and start the notebook to see if this has helped the issue at all.
If the above has not helped, download and run the stand-alone battery test utility available on the page below and see if this reports any problems with your battery.
http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
If this reports a problem with the battery ( or even if it doesn't, but the problem is still occuring ), contact HP and arrange to have the battery replaced/notebook repaired under warranty.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Compaq Presario CQ60-112LA: Problems with the wireless

Hello!!! :D:D:D:D
I send my greetings to the community.
I want to write 2 things before to tell you about my problem:
1. I'm sorry for my English, It isn't so good.
2. I'm Newbie in Arch Linux but not in GNU/Linux (I'm not an expert ) and I've read the wiki and Forum Etiquette (http://wiki.archlinux.org/index.php/Forum_Etiquette).
I installed Arch Linux in my laptop, it's a Compaq Presario CQ60-112LA and It had installed Madriva Linux but I wanted to have more control on my computer and I decided to install
I followed the wiki's instructions and I could install Arch Linux correctly but I have a problem. I can connect to Internet by wireless, I haven't got wired access and I followed this instructions:
(http://wiki.archlinux.org/index.php/Wir … _available)
I could bring up the interface
#ifconfig wlan0 up
#iwconfig wlan0 essid "BTHome..." key ABCDCD
dhcpcd wlan0
dhcpcd: version X.X.X starting (I don't remember the real version, In this moment I'm sending this post from Mandrivas' Livecd)
dhcpcd: wlan0: waiting for carrier
dhcpcd: timed out
I tried to connect manually with static ip but I couldn't. I don't know what can I do. I can't continue without Internet, because I can't update my system and I can't install Kde4 ..
I did this one:
#modprobe -r ath5k
modprobe ath_pci
But I didn't find any wireless interface, In Mandriva ath_pci works better than ath5k module, but I can't up ath_pci module..
Thank you very much for your help... And I apologized again for my english...

HI;
The easiest thing to do is to spray canned air into the vents by the fan and heat sink. If a lot of dust comes out, that will probably take care of the issue. If no dust comes out, then you have other issues causing overheating and thermal shutdown. Take care not to overspin the fan blades when you blow the air into it.
Paul

Compaq Presario SR1235IL Installation Problem

Sir,
I am using Compaq Presario SR1235IL Desktop PC from last few years. Present Display Chip problem in Mother Board I have install new Display Card, After install the Display Card trying to system is install new OS, but, after coping the system files and restart the system, second step of coping files is not opening automatically system is shown blank screen so many times trying to install OS same problem repeat. Please send the how to format the desktop PC, If any changes of BIOS pls send the details.

Hello seinus. I understand you're trying to reinstall Windows on your computer.
Are you trying to install via a Windows installation disc?
If you're trying to perform the recovery with a disc I suggest trying the F11 method. Try these instructions to perform the F11 recovery.
If this also fails I think it is going to be a good idea to test your hard drive for problems. You can use the built in diagnostics to check the hard drive. This document has instructions. Please make sure to post the results.
If this is helpful or you want to say thanks make sure to click the white star under my name to give me Kudos. It is greatly appreciated.
I'll be keeping an eye out for the results of these suggestions. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Compaq Presario Component Services App. Problem 4 0 clovis 0 12-28-2010 09:52 AM

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