Compaq Presario CQ61 312SA laptop screen cracked

Trying to find a way to replace the laptop screen on this laptop, but i am unable to get the original screen out of its casing.
Can someone direct me to a guide on how to do this, or show me if they know themselves?
Thank you.

This has step by step picture instructions, which is nice:
Manual
Page 4-21 is where it starts for you.

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Compaq presario cq61 312sa wont perform a system recovery from hard drive

When i turn on my Compaq Presario CQ61 312SA it looks like it is going to start ok then flicks to a white page with page cannot be found???
i have tried and would like to completely restore to it's original settings but when i turn it on and repeatedly press F11 it just beeps constantly and has a blank screen for ages.
any clues or quick fixes?
from searching online i gather i can't get hold of any recovery discs?
thanks, hope somebody can help

Hi:
If you can still read the windows 7 product key on the bottom of your notebook you can make your own W7 installation disk.
Here's how:
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul

Compaq Presario CQ61-424SA Laptop - eSATA/USB combo port does not allow eSATA connection

Hi,
I recently purchased an external HDD with eSATA connection for use with my Compaq Presario CQ61-424SA laptop.
The specification on the laptop states it has a eSATA/USB combo port however there doesn't appear to be one. On closer inspection there is 2 USB ports on the right hand side of the laptop (which work fine with USB devices) and one on the left which is slightly wider than the other 2 (which also works fine with USB devices). However when trying to connect an eSATA cable to the port it does not fit and on closer inspection it does not look like the conventional eSATA/USB combo ports.
Does anyone know if this laptop was spec'd incorrectly or does indeed have an eSATA/USB combo port.
The cable I'm using was supplied with the external HDD I brought with connections as shown in this link.. http://www.comesource.com/storeweb/images/cable%20esata%20to%20esata.jpg
Any help would be greatly appreciated!

Hi, I am having the same problem with the "e-sata/usb shared port" , which does not look like a normal e-sata port, and the e-sata connector won't fit in it.
Can anybody help us?

Compaq Presario CQ61, unable to boot laptop

Compaq Presario CQ61 running Windows 7 Home Premium (build 7601) purchased approx 4 years ago.
Computer failed to re-start after a period on standby. I suspect that it may have failed an automatic reboot following the automatic installation of an update - this is only a guess as I have no access to the computer at the moment, but I had a similar problem recently - on that occasion I managed a 'Safe Mode' start - pressing F8 a number of times gave me access to the appropriate screen. I subsequently implemented System Restore at a point just prior to a the automatic installation of a Windows critical update, and that seemed to do the trick.
On this occasion the F8 route fails to have any effect on the problem; the 'caps lock' and 'num lock' LED's just blink continuously (i.e. not a limited number of times), the fan starts, but there is no other sign of life. I have tried a hard re-start, but to no effect. I have also removed and replaced the memory, but again to no effect.
Can you advise please.
This question was solved.
View Solution.

I'm afraid there is no sign of life in your computer either:
What excactly happened?
If you tried to reseat the memory, your motherboard might be dead.
Your motherboard is actually very old too, very less motherboards could last 4 years.
Hopefully the motherboard is fine cause you have lights flashing, which thats one thing of what the mother needs to do, check every component and start up the computer. If the lights are just on, then your motherboard is not working, as it is not doing its job.
But, the good news is, the costy part is ok.
I really need to now what actually happened, please be as detailed as you could to help you troubleshoot the problem.
Perhaps, what helps is, taking a video of the start up of the computer of blinking lights.
Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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Compatibility of RJ11 port in Compaq Presario CQ61-408TX Notebook

Hello All,
I would like to know the RJ11(Telephone line) compatibility with Compaq Presario CQ61-408TX Notebook model.
by default this model doesn’t have RJ11 port, Can I install one as add-on?
Thank you,
Benoy Easaw

Hi,
The only option for a modem if one is not bought as an option would be a USB connected modem. U.S. Robotics makes one. Take a look here at NewEgg. It is unfortunat that this laptop does not come with an express54 slot.
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

My compaq presario CQ61-420US ONLY STARTS UP half way. How can I get it started all the way?

my compaq presario CQ61-420US ONLY STARTS UP half way. How can I get it started all the way?

Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hard drive & memory.
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HP/Compaq Presario CQ61 wont start up or charge, only the side charging light is on.

I have a major problem with this Laptop Compaq presario cq61. I had to fix the cpu fan and after putting back the parts laptop i came to know it wasnt turning on.It is not even charging. only one charging light is lit, (the one on the right).when i press the power button the power light starts blinking and the light in the button too, and after that the charging light blinks three times and then stops. I opened the laptop again to check if i missed to put back a wire or something,but everything seemed fine. Please help me with it, because i have all my important data in it.you can also send me an email at [Personal Information Removed]

@Captain_A ,
Hello and thank you for posting on the HP support forums. Here is a link that will help you understand the blink code you are seeing.
Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
I hope this will help you with your issue. If you need further repair support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting. Have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Compaq Presario CQ61 Wont Boot

So Like Most owners of the Presario, My Computer wont boot. Its a blank screen and the LED blinds towards BIOS Corruption but since I cant even get out the blank screen Any help would be very well indeed Helped. Below is Info and things I've Tried
Computer Type: Compaq Presario CQ61-319WM
Operating System: Windows 7
Warranty: Gone
Bought: 3 Years Ago
What Happened when this all started: I was drawing on photoshop, I closed it so it would go to sleep mode. I left the house for an hour to shop and come back to this blank screen and LED blinking Lights (Twice)
Last Six months had To System Restore Twice, An Update back in March made my computer not work so was forced to system restore.
Things I've Tried:
*Hard Reset More than 5 times, nothing worked
*Bought New Charger
*Bought New Battery
*Removed/Reseated my two 2gb Ram sticks. Switched them
*Removed HDD/Battery to see if it Was the HDD
*Took apart computer before I knew it was the BIos to see if it was the moniter or if the wires got exposed or snapped
Than I tried to get into the BIOS Recovery, tried the Win button +B button/Power, f2 and f10. Nothing gets my computer off the blank screen.
I Think Ive gotten everything Down. Should I send it in even though it would be smarter to just buy a new computer? Im at a lost of what can be done . Almost Every person with this problem got fixed by Hard Reset. I dont know how to deal with BIOS. So Please Help If You can.

The troubleshooting steps mentioned in the following weblinks might help you to resolve the issue:
HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
HP Notebook PCs - Blank Screen LED Error Codes
HP Notebook PCs - Troubleshooting No LED Lights Glow During Startup or Boot
I am an HP employee.
Regards,
Vidya
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Compaq Presario CQ61-310SA Notebook PC Help

I have a Compaq Presario CQ61-310SA Notebook PC that worked fine until recently . Now when i turn it on the power light comes on , i can hear the fans and HDD power up , but the screen remains blank . The only sign of problem is the led warning lights . They flash twice , then pause then flash twice again , they do this constantly until the machine is turned off. I have tried a hard reset , swapped/removed the memory modules , reseated the HDD , checked all cabling is properly seated , still nothing. Have tried to fix the Bios using the HP_Tools USB device and pressing Windows+B on switch on , this caused the machine to beep 3 times then switch off .
Am now scratching my head and wondered if anyone here has any further advice before i throw it in the bin .... i tried to connect to outside source (TV via HDMI) ... but just showed blue screen and out of range message on the TV ..
HELPPPPPPPPPP!!!!!!!!!!!!!!!!!!!

Hi,
No, it does not have a modem as shown in its specs.
If you wish, you can buy one of these
Regards.
BH
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Compaq Presario CQ61-410SP

Hello, i have Compaq Presario CQ61-410SP, dont startup, dont switch on... I press the power button and NOTHING...dont start o switch on... The only thing that happens is, when i connect the AC power supply to power jack, the led near to power jack switch on, then after few seconds switch off... I press the power button and nothing starts... Normaly i connect power supply to the laptop and then connect to the electricity... always ... and work ok... every time without battery on it... Until this day, instead do that i first connet to the electricity and then to the laptop ... the LED near on power jack, lights up , i try press the power button and nothing ... whont starup or switch on... The only thing i did wasv that... Now a connect the power supply to power jack, the led came on...after few seconds came off...and i try to press the power button...and NOTHING appens...nothing Please HELP

Try testing the Hard Drive. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00439024&cc=us&dlc=en&lc=en&product=3816360&tmp...
If this doesn't work take the Hard Drive out.
https://www.youtube.com/watch?v=y6agiCGktwA
Then test it again. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00439024&cc=us&dlc=en&lc=en&product=3816360&tmp...
Let me know if it allows you in the BIOS.
If not it could be the Motherboard giving you the issue.

Compaq Presario CQ61 VJ371EA - Status: 0xc000000f.

My Compaq Presario CQ61 Product No VJ371EA runs on Windows Premium 7 x64 os. I have been experiencing problems with it during startup. When I switch it on it goes to the Windows Boot Manager and shows a black screen which says "windows failed to start because of a recent hard/software change. To repair the computer it asks me to insert the Windows installation disk and restart the computer which I do not have as I was stupid enough not to download the disk when I purchased the notebook in 2010.
Once it shows me this message and I press the enter key to continue, it takes me to the "Widnows Error Recovery" in which it gives me the option to "LAUNCH STARTUP REPAIR" which takes me back to the Windows Boot Manager and can continue indefinitely in this fashion. While in the Windows Error Recovery, it gives me the other option to "START WINDOWS NORMALLY" which sometimes after a NUMBER of ATTEMPTS will allow me to go to the log on screen for users, sometimes it just hangs up when the four Microsoft dots are just about appearing. If I manage to log on, sometimes after using the computer for 5, 10., 15 ..........60 minutes or even 6hrs it just FREEZES and I have to restart it again by pressing the power button, sometimes it will give the "START WINDOWS NORMALLY" option or both with the "LAUNCH STARTUP REPAIR" option and I have to go through the dreaded exercise of trying to login. Meanwhile all work that I would not have save gets lost. The other other thing is that the fan runs continuously and does not stop. I was using a friend notebook to make this post and its fan is quite most of the time while my notebook fan runs forever.
Please can you help me as I have most of my work in this notebook and I really need it to work. I am sorry my post is rather to long but I was trying to give as much detail as I can.
When it started hanging up used to do so if it was on and I was not using it for about 10minutes. Now I keep it on because if I turn it of - problem to log on.
Thank you for you help

I would suggest backing up all of your data on the PC first just in case it is the hard drive. I would then go to the following link which will tell you how to run a hard drive test.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00439024&lc=en&cc=us&dlc=en
If it gives you an error then call 1-800-hp invent to setup a service or you could just purchase a new hard drive and run a recovery. You would need recovery discs to do this though and you might still need to call hp or you could purchase them through the website at:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Hopfully this helps answer your question.
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
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I cant access itunes storesMicrosoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002) Hewlett-Packard Compaq Presario CQ61 Notebook PC iTunes 10.6.0.40 QuickTime not available FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Libra

i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
                    202.177.240.251
Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
Description:          Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
                    192.168.0.4
Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

Where can i buy a new cooling fan for my Compaq Presario CQ61-330SO Notebook PC?

like the headline says.
Where can i buy a new cooling fan for my Compaq Presario CQ61-330SO Notebook PC?
it died almost a month ago and i have been searching for a new one since
I searched all over HP's website and cant find any information about that, not even the name of the fan.
som help here would be wary appreciated

Hi,
You can order from here:
http://h20141.www2.hp.com/hpparts/?cc=US&lang=EN&jumpid=hpr_r1002_usen
and part # is in here (page #3-4):
http://h10032.www1.hp.com/ctg/Manual/c01868653.pdf
Regards.
BH
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Compaq Presario CQ50-110US Laptop

I have the same mother board problem with my Compaq Presario CQ50-110US Laptop. HP's Customer Service is very disappointing.
My laptop is 1.5 years old, 6 months out of warranty. My first call to HP was unfortunately useless. Told too bad. Motherboard is about $400 to replace. I emailed customer service asking for help with the situation. I asked if they would split the cost of the repair with me, or offer me a discount to purchase a new one. My case was supposed to be escalated to a Case Manager that would contact me with a few days. After 5 days, I re-emailed because I had not been contacted. It took a full week before a Case Manager called me. Again, nothing they can do.
Despite the fact that the sticker on my laptop says, "Built to Last", I found their responses very disappointing. I asked if there was anything they would do to "keep me as a customer?" Again, they will do nothing.
I explained also that I will be buying a new laptop, a new computer for my current business and another computer system with in the next 6 months for another new business. In addition, my brother-in-law had bought the same lap top as mine based on my recommendation. Again, nothing..no response or no help.
Since HP is not willing to make any attempt at all to keep my as a customer, I will be purchasing a new lap top very soon made by DELL. I will also not buy any more HP Products for personal or business use. This is not based on my defective lap top, but on HP's poor customer service and willingness to keep a customer.
My case # was 7501314351

connect an external display to test the video . Power it up and see what it does.
Consider performing a hard reset.
Remove the battery and unplug the DC power adapter.
press and hold the power button for more than fifteen seconds.
plug in the DC power adapter (leave the battery out for now)
press the power button
regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

Compaq Presario CQ61-100SO

Hello!
I have a Compaq Presario CQ61-100SO Notebook PC, and I have a question... does my computer have Bluetooth? I searched through my computer and couldn't find it, so I went to my manufacturer's website and searched there, but couldn't find anything.
Thanks in advance!
This question was solved.
View Solution.

There is no physical switch/button on the Notebook to turn ON/OFF the bluetooth on the Notebook. Also As per specs of the Notebook found here, the Notebook doesnt support bluetooth as well.
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I am an HP employee!!

Compaq Presario CQ61 312SA laptop screen cracked

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