Compaq presario cq61-411wm no booting device error/"hard disk not exist" help!!

screen is cracked so hooked up a external monitor. no bootable device error in white on black screen. did tests all passes except hard disk. this one gives " hard disk not exist" error..trying to save all my pix of my sons on computer.someone please help!! thanks in advance!! =D

Did you drop the laptop? If the computer is not "seeing" the hard drive your only hope is that the hard drive got knocked loose and is still good, just not connected. Otherwise a drop that can crack a screen may well have also killed the hard drive.

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I'm receiving error Boot Device Not Found and Hard disk not exist when I boot up my laptop

I'm receicing the error Boot Device Not Found when i power on my HP G60-235DX laptop. After following HP's recommended troubleshooting steps, I receive error Hard disk not exist. Hmmmm....that's a little concerning. My guess is I need a new hard drive? I have the 17 recovery disks I made when I setup this laptop, however I'm not sure if they will resolve this issue. Any suggestions?

One of 3 things has happened, listed from most likely to least likely
1. Hard drive has died, replace it with one of the same size or larger, then use the HP recovery discs to re-install windows.
2, The motherboard has serious problems. (Replace the notebook)
3. The hard drive cable that connects it to the motherboard has somehow failed, not very likely. (replace the cable)
Replace the hard drive with a new one and use your recovery discs to get Windows back on it.
Here is your service manual, will show you how to replace the hard drive
http://h10032.www1.hp.com/ctg/Manual/c02985882.pdf
Recovery Instructions for Vista
Recovery Instructions for Windows 7

COMPAQ Presario-CQ61-411WM (webcam)

is there a webcam product compatible with the COMPAQ Presario-CQ61-411WM (notebook)

http://www.shopping.hp.com/can/computer/categories/webcams/2/accessories?jumpid=hpr_R1002_USEN
That is the direct link to the webcams available from HP.com
~~~~~~~~~~~~~~~~~~~~~~~
Though I am an HP employee, I am speaking for myself.

Boot device not found. "Hard disk not exist". windows not booting

Product: HP G72-110SA
OS: Win7
two days ago, I was installing updates on my computer and when it was about to restart, it froze. After waiting for 10 minutes, I had to turn it off by pressing the off button. From then on, the computer turns on but shows a message "Boot device not found".
I have tried all the BIOS tests that I could find on the net for the hard disk, eg: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443465&tmp_task=solveCategory&cc=uk&dlc=en&la...
This gives me a "Hard disk not exist" error. I tried resetting the BIOS, that didn't work. I tried taking out and putting back in the battery, the memory and the hard disk. Still no luck.
I then booted ubuntu from cd on the computer. It works just fine, including the internet etc EXCEPT the HDD is still not detected.
I had some pretty important stuff and no back up, so would appreciate if someone can help me get back the data. If not, even if I know its just a HDD failure and not a motherboard/BIOS problem, it will be a relief as its probably fixable.
Thanks

Hi there ,
Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I would be happy to assist you. As there are many models of HP Notebooks, I would need the model number. (How Do I Find My Model Number or Product Number?) When I went to www.hp.com/go/techcenter/startup, it gave me documentation and troubleshooting steps to follow. One of the documents it provided is called Hard Disk Error Displays before the Computer Starts. NOTE: I recommend at this point you make an immediate backup of all important data and files. Here are instructions on how to Backing Up Your Files (Windows 8). Please follow the troubleshooting steps provided, re-post with the results of the troubleshooting in detail. Thank you.

Boot device not found, hard disk not exist.... does that mean my computer is dead?

Suspecting that Im in a world of hurt here. I tried turning on my computer and it says "boot device not found" - run in test failed... when I hit F4 and run a hard disk test it says "hard disk not exist". The memory test passes, but under the boot device not found it says in blue "please install an operating system on your hard disk"... and to make matters worse it's making some funny noises when it tries to boot.
Is there any hope at all that this computer will work again? Is there any chance that any of the things I had on my hard disk can be recovered?
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You're very welcome, Jonathan.
dv5 still isn't enough info for me to provide the service manual (in case there are differerent ones for the different dv5 models).
However here is the link to the service manual I randomly pulled.
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01550108/c01550108.pdf
Assume it is safe to say all dv5 models come with SATA notebook drives.
So, if you want to spring for $15, you can get this enclosure which apparently has very good reviews.
http://www.newegg.com/Product/Product.aspx?Item=N82E16817182138
From what you are describing (noise and stuff), I would say you don't have much of a chance to recover data but that is up to you if you want to try the enclosure or not.
Here is what I recommend:
Yank the hard drive, and power on the notebook.
If the odd noise you heard is gone, then you can pretty much safely assume the drive was the cause, and that replacing the drive, and reinstalling the operating system will solve the issue.
If the noise is still there, then there could be another issue, and it might be risky throwing good money after bad.
Paul

HP G56 Notebook Prod id XG773UA#ABA - Hard Disk Not Exist error. I've purchased a new bigger HDD.

Machine will not recover. Hard disk not exist error. Bought new bigger HDD and same problem on doing recovery procedure.
Coulo this be a BIOS battery issue? Please help. Thank you. AJL

Several things can cause the bios to fail recognize the hard dirive.
0. Try loading bios defaults, save changes on exit of bios, see iff the error persists.
1. Bad hard drive (try another hard drive)
2. Bad hard drive data cable (replace cable)
3. Failed hard drive controller on the motherboard (replace motherboard)

Compaq Presario CQ61, unable to boot laptop

Compaq Presario CQ61 running Windows 7 Home Premium (build 7601) purchased approx 4 years ago.
Computer failed to re-start after a period on standby. I suspect that it may have failed an automatic reboot following the automatic installation of an update - this is only a guess as I have no access to the computer at the moment, but I had a similar problem recently - on that occasion I managed a 'Safe Mode' start - pressing F8 a number of times gave me access to the appropriate screen. I subsequently implemented System Restore at a point just prior to a the automatic installation of a Windows critical update, and that seemed to do the trick.
On this occasion the F8 route fails to have any effect on the problem; the 'caps lock' and 'num lock' LED's just blink continuously (i.e. not a limited number of times), the fan starts, but there is no other sign of life. I have tried a hard re-start, but to no effect. I have also removed and replaced the memory, but again to no effect.
Can you advise please.
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View Solution.

I'm afraid there is no sign of life in your computer either:
What excactly happened?
If you tried to reseat the memory, your motherboard might be dead.
Your motherboard is actually very old too, very less motherboards could last 4 years.
Hopefully the motherboard is fine cause you have lights flashing, which thats one thing of what the mother needs to do, check every component and start up the computer. If the lights are just on, then your motherboard is not working, as it is not doing its job.
But, the good news is, the costy part is ok.
I really need to now what actually happened, please be as detailed as you could to help you troubleshoot the problem.
Perhaps, what helps is, taking a video of the start up of the computer of blinking lights.
Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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Compaq Presario CQ61-424SA Laptop - eSATA/USB combo port does not allow eSATA connection

Hi,
I recently purchased an external HDD with eSATA connection for use with my Compaq Presario CQ61-424SA laptop.
The specification on the laptop states it has a eSATA/USB combo port however there doesn't appear to be one. On closer inspection there is 2 USB ports on the right hand side of the laptop (which work fine with USB devices) and one on the left which is slightly wider than the other 2 (which also works fine with USB devices). However when trying to connect an eSATA cable to the port it does not fit and on closer inspection it does not look like the conventional eSATA/USB combo ports.
Does anyone know if this laptop was spec'd incorrectly or does indeed have an eSATA/USB combo port.
The cable I'm using was supplied with the external HDD I brought with connections as shown in this link.. http://www.comesource.com/storeweb/images/cable%20esata%20to%20esata.jpg
Any help would be greatly appreciated!

Hi, I am having the same problem with the "e-sata/usb shared port" , which does not look like a normal e-sata port, and the e-sata connector won't fit in it.
Can anybody help us?

Lenovo G570 Boot Problem - DVD - Hard Disk Not Recognized

Dear Techies and Tech support Team,
All of sudden my Lenovo G 570 - 4334 Laptop gone down.
These are the problems I could Identify so far.., initially couple of times I have seen a blue screen at the time of Win 7 Booting, but then When I selected Safe mode option, used to boot well and again used to boot Normal mode option.
Since Couple of days, This **bleep** thing is not booting at all, 1. Thing I see it comes upto selecting of OS - in my case along with Win 7 Ultimate I also have 2003 Server OS, but when I select any one of the OS system is not booting.. saying typical error .. not able to find os.. etc.., and it goes to DOS or.. Intel UNDI - PXE - 2.0 OPTION saying Check Cable connection ! PXE-MOF: Exiting Intel PXE ROM
No Bootable Device - insert boot disk and press any key ..
2. When I open Setup - BIOS screen using F2 key, under Information Tab in Setup Utility Under HARD DISK & CD/DVD ROM - [Not Detected] - [Not detected] (This is happenning when I keep SATA Controller Mode as [Compatible] in Configuration Tab - I need to this if I want my Both Windows OS to work, because I installed it using Imaging - Ghost etc Methodology.
3. But by Default the Option of SATA Controller Mode is [AHCI], having this reset using LOAD Default Setting, System goes back to AHCI mode, and HARD DISK is displayed as WDC WD7500BPVT - 24HXZT3 and DVD ROM: Not detected, but even now Laptop Does not boot.
What is the ISSUE ?
LENOVO G570
BIOS VERSION: 40CN25WW (2.11)
EC VER: 40CN25WW (2.11)
Lenovo SN :xxxx...x.x.x.x
Board num: xxxxxx
UUIDx.x.x.x.x.x.x.x.x.x..x.x.x.x
CPU: Intel i5 2430 M
System mem: 4096 MB
Please Help Me, do I need to down load any new patch and update BIOS ? or What ?? What should I do ?
Thanks,
Sashi

I have the same problem. Temporary solution: Take out the DVD from its place, then boot the computer

Computer Overheated, CQ61 Laptop, Now "Hard Disk Not Exist"

i reset BIOS, I've held the power down for 30sec while the battery is out. I dont know how to re-seat the hard drive. Is that my only option left? If so I cant find a video on how, just dissassemble videos. Anyway, can i scrap the hard drive and buy a new one, or are some sort of connectors plugged, fried, or ruined and I need to get an entirely new laptop?
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I think the chances are pretty high that it will work with a new hdd. I truly hope so. A retail hdd such as >HERE will work.It should be easy to replace. The original may have a plastic piece on the pins that plug in which you will remove to put on the pins of replacement. Just examine the new hdd pins and old hdd to see if there is a plastic adapter on pins.If so wiggle it till it pulls off and place it on the pins of new one.
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Presario CQ61 - Boot Device not found, Hard dis not exist

Hi i bought my presario CQ61-405AX 2nd hand roughly a year ago and it was almost new, my laptop was running fine, and then it froze, and so i had to turn it off, after i waited 30min for it to unfreeze, it now, when i boot it up, appears with a black screen, with the error
"Boot Device Not Found
Pleae install a operating system on your hard disk
F2 system diagnostiscs"
I went onto hp support and followed the prompts until it did a hard disk test and the error, "Hard Disk Not Exist" appeared
I have no idea how to fix it, i am running Windows 7 home premium, and i fear i may have to buy another hard drive
Thank's in advance
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View Solution.

Hi,
The most likely explanation is that your Hard Drive has failed and will need to be replaced, however as a further test, try the following.
1. Create a bootable Ubuntu CD - a guide on creating an Ubuntu CD and the download can be found Here.
2. When created, follow the guide on the link below to Try Ubuntu.
http://www.ubuntu.com/download/help/try-ubuntu-before-you-install
The 'Try Ubuntu' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ), this would tend to confirm that the problem is with the HDD.
Regards,
DP-K
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Compaq Presario CQ61 Wont Boot

So Like Most owners of the Presario, My Computer wont boot. Its a blank screen and the LED blinds towards BIOS Corruption but since I cant even get out the blank screen Any help would be very well indeed Helped. Below is Info and things I've Tried
Computer Type: Compaq Presario CQ61-319WM
Operating System: Windows 7
Warranty: Gone
Bought: 3 Years Ago
What Happened when this all started: I was drawing on photoshop, I closed it so it would go to sleep mode. I left the house for an hour to shop and come back to this blank screen and LED blinking Lights (Twice)
Last Six months had To System Restore Twice, An Update back in March made my computer not work so was forced to system restore.
Things I've Tried:
*Hard Reset More than 5 times, nothing worked
*Bought New Charger
*Bought New Battery
*Removed/Reseated my two 2gb Ram sticks. Switched them
*Removed HDD/Battery to see if it Was the HDD
*Took apart computer before I knew it was the BIos to see if it was the moniter or if the wires got exposed or snapped
Than I tried to get into the BIOS Recovery, tried the Win button +B button/Power, f2 and f10. Nothing gets my computer off the blank screen.
I Think Ive gotten everything Down. Should I send it in even though it would be smarter to just buy a new computer? Im at a lost of what can be done . Almost Every person with this problem got fixed by Hard Reset. I dont know how to deal with BIOS. So Please Help If You can.

The troubleshooting steps mentioned in the following weblinks might help you to resolve the issue:
HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
HP Notebook PCs - Blank Screen LED Error Codes
HP Notebook PCs - Troubleshooting No LED Lights Glow During Startup or Boot
I am an HP employee.
Regards,
Vidya
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Compaq Presario CQ61 VJ371EA - Status: 0xc000000f.

My Compaq Presario CQ61 Product No VJ371EA runs on Windows Premium 7 x64 os. I have been experiencing problems with it during startup. When I switch it on it goes to the Windows Boot Manager and shows a black screen which says "windows failed to start because of a recent hard/software change. To repair the computer it asks me to insert the Windows installation disk and restart the computer which I do not have as I was stupid enough not to download the disk when I purchased the notebook in 2010.
Once it shows me this message and I press the enter key to continue, it takes me to the "Widnows Error Recovery" in which it gives me the option to "LAUNCH STARTUP REPAIR" which takes me back to the Windows Boot Manager and can continue indefinitely in this fashion. While in the Windows Error Recovery, it gives me the other option to "START WINDOWS NORMALLY" which sometimes after a NUMBER of ATTEMPTS will allow me to go to the log on screen for users, sometimes it just hangs up when the four Microsoft dots are just about appearing. If I manage to log on, sometimes after using the computer for 5, 10., 15 ..........60 minutes or even 6hrs it just FREEZES and I have to restart it again by pressing the power button, sometimes it will give the "START WINDOWS NORMALLY" option or both with the "LAUNCH STARTUP REPAIR" option and I have to go through the dreaded exercise of trying to login. Meanwhile all work that I would not have save gets lost. The other other thing is that the fan runs continuously and does not stop. I was using a friend notebook to make this post and its fan is quite most of the time while my notebook fan runs forever.
Please can you help me as I have most of my work in this notebook and I really need it to work. I am sorry my post is rather to long but I was trying to give as much detail as I can.
When it started hanging up used to do so if it was on and I was not using it for about 10minutes. Now I keep it on because if I turn it of - problem to log on.
Thank you for you help

I would suggest backing up all of your data on the PC first just in case it is the hard drive. I would then go to the following link which will tell you how to run a hard drive test.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00439024&lc=en&cc=us&dlc=en
If it gives you an error then call 1-800-hp invent to setup a service or you could just purchase a new hard drive and run a recovery. You would need recovery discs to do this though and you might still need to call hp or you could purchase them through the website at:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Hopfully this helps answer your question.
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
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Please mark Accept As Solution if this resolves your issue.

I cant access itunes storesMicrosoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002) Hewlett-Packard Compaq Presario CQ61 Notebook PC iTunes 10.6.0.40 QuickTime not available FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Libra

i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
                    202.177.240.251
Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
Description:          Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
                    192.168.0.4
Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.

i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

HP/Compaq Presario CQ61 wont start up or charge, only the side charging light is on.

I have a major problem with this Laptop Compaq presario cq61. I had to fix the cpu fan and after putting back the parts laptop i came to know it wasnt turning on.It is not even charging. only one charging light is lit, (the one on the right).when i press the power button the power light starts blinking and the light in the button too, and after that the charging light blinks three times and then stops. I opened the laptop again to check if i missed to put back a wire or something,but everything seemed fine. Please help me with it, because i have all my important data in it.you can also send me an email at [Personal Information Removed]

@Captain_A ,
Hello and thank you for posting on the HP support forums. Here is a link that will help you understand the blink code you are seeing.
Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
I hope this will help you with your issue. If you need further repair support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting. Have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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I work on behalf of HP

Compaq presario cq61-411wm no booting device error/"hard disk not exist" help!!

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